Safford Kia of Fredericksburg

Vacation trauma This dealership was very friendly and checked my damaged car. Very friendly at arranging another vehicle for the rest of our trip - "out with old and This dealership was very friendly and checked my damaged car. Very friendly at arranging another vehicle for the rest of our trip - "out with old and no more problems." In hind site I feel they took advantage of the situation by giving me a low offer for my vehicle. Once I was home, with computer access, I found the value of my car (low mileage still some warranty) , even damaged, was two times more than what they gave me toward trade in. The "Fair Market" program doesn't seem so FAIR, but KIA says each dealer makes own deal. They also sold me insurance under false pretenses, which they did "credit my account" for. I came home with a new car and new car payment ( I had just made the last payment on the damaged car) not really the souvenir I wanted from vacation! The only thing they saved me was another stop in their town. More

Outstanding service with a caring sales person Neville Ferguson provided excellent service to us when we purchased a minivan. The patience and care that he showed were exemplary and the time he to Neville Ferguson provided excellent service to us when we purchased a minivan. The patience and care that he showed were exemplary and the time he took to ensure that the vehicle he found would exceed our expectations. He listened to our needs as a customer and provided the solution that we needed for our family. It is not everyday that a car sales man make the entire sales experience "uncar salesman like." It was an incredible overall experience. We would definitely recommend Neville Ferguson to all of our friends and family. More

1st time car buyer I've bought cars before but this was my first time getting one from a dealership. So I was very nervous but the excellent and very professional custom I've bought cars before but this was my first time getting one from a dealership. So I was very nervous but the excellent and very professional customer service made me feel welcomed into this establishment. The sales associate Neville Ferguson made me and my wife feel like family. Kia made my first time one to remember. I'd recommend Kia to anyone looking to get a car. Thank you thank you thank you to everyone made this experience possible More

Fantastic service I recently purchased a kia'soal and a kia forta. I have used there service department several times. There service was beyond great. I have brought a I recently purchased a kia'soal and a kia forta. I have used there service department several times. There service was beyond great. I have brought a lot of cars in my life time. This was the best experience by far. Thank you. More

Great experience The staff was very polite and they worked out a great deal for us. With not stellar credit we've been treated poorly before but didn't experience that The staff was very polite and they worked out a great deal for us. With not stellar credit we've been treated poorly before but didn't experience that at all here. all of the staff was knowledgeable and attentive. We would do business here again for sure More

Simply Awesome!!! Adam assisted my wife and I as soon as we pulled up to the lot. Lamont provided great service explaining all options available. Great service from sa Adam assisted my wife and I as soon as we pulled up to the lot. Lamont provided great service explaining all options available. Great service from sales, finance, and management. More

Adam is the best salesman Hi. I needed a car and was not certain that I could get a new car with my credit score and was not sure of a Kia vehicle . After talking with Adam Ma Hi. I needed a car and was not certain that I could get a new car with my credit score and was not sure of a Kia vehicle . After talking with Adam Marlow. He really know Kia vehicles and really change my thoughts and convince me into making a wise desicion. I brought got new 2015 Kia Optima. I've had it for two months and is loving everything about it. Thanks Adam for all your effort you put into your job as a salesman. You are the best. More

Good luck getting answers after you purchased your vehicle. I would strongly recommend financing instead of paying entirely for your vehicle at once. They wont return calls, emails, etc. GOOD LUCK GETTING A P I would strongly recommend financing instead of paying entirely for your vehicle at once. They wont return calls, emails, etc. GOOD LUCK GETTING A PHONE CALL BACK, EVERYONE'S VOICEMAIL IS FULL- finance manager specifically. Kind of feel like since they got my 20,000 check, they frankly do not care since they got my money. Poor Business. Love my car, really wish i got it somewhere else. Carl Johnson though was very helpful, but otherwise, I am incredibly disappointed with the behavior of some of the associates. More

I highly recommend Safford Kia. The customer service was very friendly. Aaron Moore was very professional knowledgable when showing me the Kia optima. I was very pleased that I didn' The customer service was very friendly. Aaron Moore was very professional knowledgable when showing me the Kia optima. I was very pleased that I didn't feel pressured and it was overall very fun experience!! More

Bought my first car here! Amazing experience. Worked with me, great service. Dealer Neville Ferguson is an amazing car seller! I would recommend him to all. If your looking fo Amazing experience. Worked with me, great service. Dealer Neville Ferguson is an amazing car seller! I would recommend him to all. If your looking for a great car he's your Guy! More