Safford Kia of Fredericksburg
Fredericksburg, VA
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State Inspection My state inspections are free as long as I own the car so I really have no complaints. The waiting area could have been nicer.I had a set appointment My state inspections are free as long as I own the car so I really have no complaints. The waiting area could have been nicer.I had a set appointment time and even though I don't know if they started on time. They had me in and out fairly quickly. More
Happy with Safford Kia Hadn’t bought a car in a long time and was pleased with my experience at Safford. Stanley was a terrific help at the dealership, patiently showing me Hadn’t bought a car in a long time and was pleased with my experience at Safford. Stanley was a terrific help at the dealership, patiently showing me several cars and answering lots of questions. Unlike other dealership experiences, things were very relaxed which I appreciated. Worked also with Adam who really convinced me of the good value I was getting in my purchase, and Hightower and Paul made the purchasing and financing a breeze, both also answering my many questions. I’m looking forward to my new van and would easily recommend Safford to any friends shopping for cars in the future. More
Great experience as always Each visit is a pleasure. Friendly and courtesy staff. They answer all questions honestly. I love getting my car serviced at Safford Kia. Great job Ri Each visit is a pleasure. Friendly and courtesy staff. They answer all questions honestly. I love getting my car serviced at Safford Kia. Great job Rick More
First Car Service This was the first service I’ve had done on my new Kia Soul. The experience was great from the moment I walked in until my car was complete. I want to This was the first service I’ve had done on my new Kia Soul. The experience was great from the moment I walked in until my car was complete. I want to thank Ric for being so professional and helpful. He was the reason everything went smoothly. More
Efficient, comfortable service appointment Safford Kia service department is skilled, courteous, and professional. They help us feel comfortable during our wait and confident that our car would Safford Kia service department is skilled, courteous, and professional. They help us feel comfortable during our wait and confident that our car would be fixed. More
Great experience The dealers were awesome a big round of applause to Billy and Adam. The car and the warranties are incredible. I will see you guys soon for my first The dealers were awesome a big round of applause to Billy and Adam. The car and the warranties are incredible. I will see you guys soon for my first oil change. Thank you. Andre More
FRIENDLY STAFF; EXPENSIVE REPAIRS Friendly and knowledgeable staff. Inspected the steering on my son's 2013 Soul after car lost power steering while turning. Cost $180 to confirm stee Friendly and knowledgeable staff. Inspected the steering on my son's 2013 Soul after car lost power steering while turning. Cost $180 to confirm steering was fine and that this could happen if battery is old and all electronics are on. Asked for quote to install and program tire pressure monitoring system and was quoted $600. Charged me $100 to tell me I didnt have any sensors in tires to program! What? Took to Little Tire Co and had 4 new sensors I purchased for $100 installed and programmed for $60. Total Cost of $160. More
New car and service. We have gotten 3 cars from Tony Long there. His service is above all that I have experienced. Linette was great. She made sure that I was updated on We have gotten 3 cars from Tony Long there. His service is above all that I have experienced. Linette was great. She made sure that I was updated on the progress on my cars every time. When I would come in for service she would always welcome me back to the Safford. Very friendly staff when buying too. Just an overall great experience. More
Great salesman My salesman was great to work with,manager ,owner was great.Did not like the 2 women that worked there walking back and forth in the showroom talkin My salesman was great to work with,manager ,owner was great.Did not like the 2 women that worked there walking back and forth in the showroom talkin loud and laughing out loud. They kept staring like something was wrong . This was done hour after hour.Finance guy was good. More
New car purchased Excellent customer service. My salesman was great. I would definitely refer others. They worked with me. I was not pressured or given any false ho Excellent customer service. My salesman was great. I would definitely refer others. They worked with me. I was not pressured or given any false hope. More