Safford Kia of Fredericksburg

Very satisfying.was please I was very pleased with the service and knowledge of my salesman. I enjoyed working with my salesman (Jay) and plan to use him in the future. I was very pleased with the service and knowledge of my salesman. I enjoyed working with my salesman (Jay) and plan to use him in the future. More

Excellence I love their customer service. They make you feel right at home. Their waiting room is unlike any that I have seen. It’s clean, well stocked with refr I love their customer service. They make you feel right at home. Their waiting room is unlike any that I have seen. It’s clean, well stocked with refreshments and no matter if you have been seen or not, they make sure that someone it taking care of you. Most of all they do what needs to be done to get the job done on your vehicle. More

Safford Kia Had my first oil change done here. Service was great and they had me in and out in no time. Will definitely be coming back Had my first oil change done here. Service was great and they had me in and out in no time. Will definitely be coming back More

Quick friendly service I had a lighting issue with my 2017 Kia Optima while traveling through Virginia on business. I contacted this dealership and they were quickly able to I had a lighting issue with my 2017 Kia Optima while traveling through Virginia on business. I contacted this dealership and they were quickly able to schedule an appointment and address my issue the same day within an hour. Friendly staff More

New key Lost my key and remote and needed to get them replaced. Over the phone the parts manager was excellent. Great service, very quick and wonderful custom Lost my key and remote and needed to get them replaced. Over the phone the parts manager was excellent. Great service, very quick and wonderful customer service in the parts department More

Excellent experience Service great. Facility very clean compared to other service facilities I've been to. Friendly informative staff. Very detailed explanations for rec Service great. Facility very clean compared to other service facilities I've been to. Friendly informative staff. Very detailed explanations for recommended additional service requirements More

Always well taken care of I have had my Sorento since 2011 and I deal with Mr. Lee all the time. He has always been there short notice or if I drop off my vehicle the night bef I have had my Sorento since 2011 and I deal with Mr. Lee all the time. He has always been there short notice or if I drop off my vehicle the night before. The service Department does a great job. And let’s not forget the nice gentleman JB that drives the shuttle back and forth, what a pleasant man. You need to appreciate quality and hard working employees. Thank you for the service you provide and keep up the good work. More

service writter was great. great experience overall very efficient and quick service. Hope all future visits are as good. recall notice recieved and taken care of very quick. cant say any more. very efficient and quick service. Hope all future visits are as good. recall notice recieved and taken care of very quick. cant say any more. More

Great deal Their Truecar price was $200 less than what I offered another dealer for the same Sorento. The other dealer said "no way". They did everything to make Their Truecar price was $200 less than what I offered another dealer for the same Sorento. The other dealer said "no way". They did everything to make the purchase easy. More

Rare van! Good price! Great service! Found a rare certified 2017 Sedona EX with tech package and low miles on their website. I clicked the button to request a sale price. They emailed me Found a rare certified 2017 Sedona EX with tech package and low miles on their website. I clicked the button to request a sale price. They emailed me a lower sale price and then the paperwork I needed for purchase in Maryland. This gave us the confidence to drive an hour and a half to purchase the vehicle (no tricks or games). When we arrived the vehicle was ready in front and the salesman met us at the door. The vehicle was even better than advertised. We did not know it had the remote start option. The staff were all friendly, engaging and helpful. They gave our 4 year old a Kia Hamster toy 😁. More importantly they allowed us to purchase the vehicle with our financing and terms with no pressure or delays to do it their way. Talk about above and beyond, the two front floor mats were missing so they provided a full set of all weather floor mats for the whole van. With three kids we soooooo needed the weatherproof mats. We left the dealer loving the van and in awe of Safford Kia's unbelievable teamwork and customer service. Thank you! More