Safford Kia of Fredericksburg
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 593 reviews
Twice I was not in their system: When I called for service after having vehicle looked @ w/o an appt & needing to come back for service/diagnostic; & when I showed up for scheduled service even though service after having vehicle looked @ w/o an appt & needing to come back for service/diagnostic; & when I showed up for scheduled service even though I received two texts & a personal phone call of service reminder. Even though they were short staffed due to staff out w/ flu & knowing I would have to wait probably all afternoon based on service needed, they took care of servicing my vehicle within 3 hrs. Showed me pictures of what they found, & was covered under warranty which I was very happy about. Waiting room areas are nice. Staff assisted with whatever needs were. I'll be back when service needed again. More
Having my Kia service at Stafford has been consistent Lee efficient speedy thorough and dependable. My service manager, Lee, consistently explains what is needed what has been done and alerts me to any upcom efficient speedy thorough and dependable. My service manager, Lee, consistently explains what is needed what has been done and alerts me to any upcoming service requirements. No aspect of my service arrangement with Safford Kia during the three years I have owned my Kia has been less than outstanding. More