Back

Safford Kia of Fredericksburg

Fredericksburg, VA

4.2
593 Reviews

10663 Patriot Hwy

Fredericksburg, VA

22408

Directions

By Type

Showing 593 reviews

November 11, 2022

Great customer service and quality work. Kept me informed the entire time. Made sure I was okay with all services provided More

by Capitalsjax1805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Nov 21, 2022 -

Safford Kia of Fredericksburg responded

We're very happy to hear that, thank you!

October 26, 2022

Best car buying experience I’ve ever had. Professional, friendly sales staff. Left the dealership happy. More

by Jeanne Shafer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Naeim; forget the title persons name.
Oct 31, 2022 -

Safford Kia of Fredericksburg responded

Thank you, Jeanne!

October 16, 2022

Twice I was not in their system: When I called for service after having vehicle looked @ w/o an appt & needing to come back for service/diagnostic; & when I showed up for scheduled service even though More

by Karla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 18, 2022 -

Safford Kia of Fredericksburg responded

Hello Karla, Thank you for taking the time to share your feedback with us. We apologize for not being able to locate your appointment in our system but we are glad to hear that we were able to assist you and get you back on the road in a timely manner. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

October 10, 2022

It was a Saturday the football games was on, so I’ll watch the football games while my car was being serviced and before I knew it, it was done More

by tankerbro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
Oct 18, 2022 -

Safford Kia of Fredericksburg responded

We're so happy to hear that, thank you! See you next time!

September 29, 2022

Service was professional, courteous and careful. The service advisor took good care of me and listened to all my concerns. More

by Laurazeranski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 04, 2022 -

Safford Kia of Fredericksburg responded

We're happy to hear that, thank you!

Oct 04, 2022 -

Laurazeranski responded

Thanks for the wonderful service experience

September 27, 2022

Having my Kia service at Stafford has been consistent Lee efficient speedy thorough and dependable. My service manager, Lee, consistently explains what is needed what has been done and alerts me to any upcom More

by Hkernodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Sep 27, 2022 -

Safford Kia of Fredericksburg responded

We are absolutely thrilled to hear that, thank you!

Sep 28, 2022 -

Hkernodle responded

Thanks. Glad that you are as happy as I am.

September 23, 2022

Always on time and do the job quickly since I usually wait on my car More

by Johnnmoses3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Sep 27, 2022 -

Safford Kia of Fredericksburg responded

That's great to hear, thank you!

September 02, 2022

Service writer very nice and helpful. The waiting room very nice and comfortable. They provided coffee and doughnuts while you wait. More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Sep 06, 2022 -

Safford Kia of Fredericksburg responded

We appreciate your very kind feedback, Lori! Please let us know if there is ever anything else that we can assist you with in the future!

August 31, 2022

Your service was spectacular you provide and recommend fixture if other issues with my vehicle. Thanks you for caring and have a bless day. More

by Kia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Sep 06, 2022 -

Safford Kia of Fredericksburg responded

We appreciate that, thank you!

August 12, 2022

Service provided quality service. They checked other possibly services I may need for my Kia down the line. More

by teachu22002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name
Aug 16, 2022 -

Safford Kia of Fredericksburg responded

We're so happy to hear that, thank you!

...
4
...