Safford Kia of Fredericksburg

Purchase a used truck Very pleased with how quick and painless the purchase went. Salesman were not pushy and very friendly. Test drive was good enough to make decision. To Very pleased with how quick and painless the purchase went. Salesman were not pushy and very friendly. Test drive was good enough to make decision. Took truck out while we had lunch. Offered a fair value for trade. More

Employees lack integrity, Many broken promises Bought a brand new Kia Sorrento, but only gave me one key. I was passed from employee to employee the night I bought the car. Bought a brand new Kia Sorrento, but only gave me one key. I was passed from employee to employee the night I bought the car. More

Best car buying experience I’ve ever had Everyone at the Kia dealership was amazing! I forgot the name of the guy that helped me but he was Awsome! Got me in and out in no time. Very polite a Everyone at the Kia dealership was amazing! I forgot the name of the guy that helped me but he was Awsome! Got me in and out in no time. Very polite and engaged in his work. My car was the best fit for me “Kia Soul” because it was just a little bigger than my “Scion XD” I’m very pleased with my APR, it went from 24.99% to 13%. Best car buying experience ever! More

Great customer service Other than the two hours waiting which I expected,really great service. Informed of all work prior to service including price. Free car wash. Free cof Other than the two hours waiting which I expected,really great service. Informed of all work prior to service including price. Free car wash. Free coffee and water. More

Service Visit My car went in for an oil change. There was also a recall for the computer which was taken care of. I didn’t get my usual service manager. The gentlem My car went in for an oil change. There was also a recall for the computer which was taken care of. I didn’t get my usual service manager. The gentleman who did assist me seemed a little pushy trying to get me to do a fuel injection service. My vehicle is 18 months old, with less that 14,000 miles on it and I purchased it new. I told I would talk to my husband about this. More

Tires My vehicle was in for new tires. Service was great. Friendly staff and clean facility. My vehicle rides so smooth. My service manager was Lee Mathe My vehicle was in for new tires. Service was great. Friendly staff and clean facility. My vehicle rides so smooth. My service manager was Lee Mathena. More

Satisfied customer Been doing business with this KIA dealership for over 10 years. Always very satisfied. Have purchased three KIA vehicles from them and always have the Been doing business with this KIA dealership for over 10 years. Always very satisfied. Have purchased three KIA vehicles from them and always have them serviced there. Loyal happy customer. More

Usually on point Went to get an oil change and state inspection when they said I was due for tire rotation also. I agreed and agreed to the filter replacement. They of Went to get an oil change and state inspection when they said I was due for tire rotation also. I agreed and agreed to the filter replacement. They offered my vehicle to be washed but warned it would take an additional hour to do so, so I declined. When all completed, I paid and left to my vehicle and noticed the inspection sticker was moved and replaced. Where it was removed, they did a terrible job of scraping off the remainder of old sticker glue! Really that is my only complaint and why I gave 4 stars! The man who helped me was wonderful and very informative. He always is! I just was disappointed on how they left all that glue on my window More

Outstanding cust service, speed, and going the extra mile! Lee was my service rep and I was immediately seen and shown to the waiting area for my recall service work. I’d told him about a minor gripe I had wi Lee was my service rep and I was immediately seen and shown to the waiting area for my recall service work. I’d told him about a minor gripe I had with a noise associated with the steering wheel and my air conditioning. The recall work was completed very fast - About 1 hour. Lee told me that they found a flex coupling that was making the noise I told him abt. Lee let me know that he had replaced the part free of any charge under warranty. Wi-Fi worked great while I was sitting there working and the snacks and decor left me wanting nothing for the short time that I was there. More

Finally!!! After all the nightmares I had with Freedhold Kia in NJ, FINALLY my faith is restored in Kia again. My last 4 vehicles have been Kia’s having upgraded After all the nightmares I had with Freedhold Kia in NJ, FINALLY my faith is restored in Kia again. My last 4 vehicles have been Kia’s having upgraded to a bigger vehicle each time. I decided after the nightmare I had I would never get another Kia, but SAFFORD KIA changed that and I cannot wait to get my 5 Kia!! You need a car go to Safford Kia. Sincerely Debbie More