Safford Kia of Fredericksburg
Fredericksburg, VA
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Thank you for helping us purchase a 2023 Kia Sportage Plug-In Hybrid (PHEV) at a fair price! This car was impossible to find anywhere, but Safford came through for us, and the car is awesome! Everyone a Plug-In Hybrid (PHEV) at a fair price! This car was impossible to find anywhere, but Safford came through for us, and the car is awesome! Everyone at Safford was incredibly helpful and knowledgeable, and unlike most dealers today, Safford didn't charge outrageous markups or include hidden fees. In particular, I wan to thank Rachel for answering all my questions and letting me know as soon as the Sportage PHEV became available. I also want to thank Brian for taking such good care of us, explaining all the features of the car, and selling the car without any games or hidden fees. More
I had a great experience with Rebecca Graves on the purchase. I just had my first service done and it went well. They are professional and friendly. Safford has been fantastic. purchase. I just had my first service done and it went well. They are professional and friendly. Safford has been fantastic. More
They said what they would do and they did it! The most hassle free car buying experience I’ve ever had, and I’ve purchased many new cars! The most hassle free car buying experience I’ve ever had, and I’ve purchased many new cars! More
Twice I was not in their system: When I called for service after having vehicle looked @ w/o an appt & needing to come back for service/diagnostic; & when I showed up for scheduled service even though service after having vehicle looked @ w/o an appt & needing to come back for service/diagnostic; & when I showed up for scheduled service even though I received two texts & a personal phone call of service reminder. Even though they were short staffed due to staff out w/ flu & knowing I would have to wait probably all afternoon based on service needed, they took care of servicing my vehicle within 3 hrs. Showed me pictures of what they found, & was covered under warranty which I was very happy about. Waiting room areas are nice. Staff assisted with whatever needs were. I'll be back when service needed again. More
Having my Kia service at Stafford has been consistent Lee efficient speedy thorough and dependable. My service manager, Lee, consistently explains what is needed what has been done and alerts me to any upcom efficient speedy thorough and dependable. My service manager, Lee, consistently explains what is needed what has been done and alerts me to any upcoming service requirements. No aspect of my service arrangement with Safford Kia during the three years I have owned my Kia has been less than outstanding. More