Safford Kia of Fredericksburg

The buying process at Safford KIA was awful. We had our KIA Sportage PHEV at home for four weeks before we finally got the car registration/taxes/financing finalized. Safford did not return emai We had our KIA Sportage PHEV at home for four weeks before we finally got the car registration/taxes/financing finalized. Safford did not return emails or phone calls and when we finally spoke to the general manager for him to take some accountability of the mess his staff created, he apologized, but then he didn’t even follow through with his offer of a gift card to make up for all the time we wasted getting things corrected. We bought a brand new vehicle from Koons Ford Sterling a few months ago, and they were able to handle our active duty military registration/taxes/finances with no problem. Go buy your KIA someplace besides Safford! More

I had great service from the time I walked in to the time I left I left More

Great service. ln and out in one hour.l will be back ln the future. ln and out in one hour.l will be back ln the future. More

Kevin Escobar is the best! Just bought new 2023 sportage hybrid ex in blue. We fell in love! Kevin made it so easy and didn't take all day to buy a car. Outstanding customer se Just bought new 2023 sportage hybrid ex in blue. We fell in love! Kevin made it so easy and didn't take all day to buy a car. Outstanding customer service. More

I called the dealership concerning my Kia that was having emergency issues they were able to get me in the next morning for diagnostics. I arrived earlier than my schedule appointment, just in case they coul emergency issues they were able to get me in the next morning for diagnostics. I arrived earlier than my schedule appointment, just in case they could fit me in earlier, which they were able to to do. within a hour or so, they came back with answers to my problems. More

Excellent advice and customer service! Mr Lee very friendly And with a can do attitude and show concern in customer request and questions about the Kia vehicles. Mr Lee very friendly And with a can do attitude and show concern in customer request and questions about the Kia vehicles. More

Easy to schedule a service and very fast service Very nice and clean waiting area Very nice and clean waiting area More

Thank you for helping us purchase a 2023 Kia Sportage Plug-In Hybrid (PHEV) at a fair price! This car was impossible to find anywhere, but Safford came through for us, and the car is awesome! Everyone a Plug-In Hybrid (PHEV) at a fair price! This car was impossible to find anywhere, but Safford came through for us, and the car is awesome! Everyone at Safford was incredibly helpful and knowledgeable, and unlike most dealers today, Safford didn't charge outrageous markups or include hidden fees. In particular, I wan to thank Rachel for answering all my questions and letting me know as soon as the Sportage PHEV became available. I also want to thank Brian for taking such good care of us, explaining all the features of the car, and selling the car without any games or hidden fees. More

I had a great experience with Rebecca Graves on the purchase. I just had my first service done and it went well. They are professional and friendly. Safford has been fantastic. purchase. I just had my first service done and it went well. They are professional and friendly. Safford has been fantastic. More

They said what they would do and they did it! The most hassle free car buying experience I’ve ever had, and I’ve purchased many new cars! The most hassle free car buying experience I’ve ever had, and I’ve purchased many new cars! More