Safford Kia of Fredericksburg

Scheduled Oil Change I scheduled an appointment online for an oil change. I received a confirmation text my service was scheduled and Lee would help me on that date. Upon I scheduled an appointment online for an oil change. I received a confirmation text my service was scheduled and Lee would help me on that date. Upon arriving, Lee checked in my car and directed me to the waiting area. Lee also offered the car wash, a free car wash which was appreciated. He also said there was coffee and donuts available in the waiting area as my car was being serviced. I waited approximately 45 minutes total. Lee came and let me know my car was done. I checked out with the receptionist and then Lee let me know where my car was and also offered to walk me to my car which wasn’t needed. All in all it was a very good service experience. More

Excellent Service The service advisor explained what was needed and when it was completed he also explained what was done and took any questions that I had. The service advisor explained what was needed and when it was completed he also explained what was done and took any questions that I had. More

Disorganized It took several attempts to reach someone just to schedule the appointment. We accepted the appointment they offered us only to be contacted the morni It took several attempts to reach someone just to schedule the appointment. We accepted the appointment they offered us only to be contacted the morning they were supposed to do the work and was told they had to order the part for the recall. If they did not have the part they should not have scheduled the appointment in the first place. Now we have to do it all over again. The only positive was the staff we came in contact with were very friendly. More

Recall on my vehicle The employee and employees that helped me with the recall on my vehicle were very courteous. I’m very happy with this Dealership. I would advise my fa The employee and employees that helped me with the recall on my vehicle were very courteous. I’m very happy with this Dealership. I would advise my family and friends to go to Stanford Kia Dealership. More

Kia Sportage purchase Very friendly and great customer service. No problems with purchase process, price was fair and team worked hard to give me the options i wanted Very friendly and great customer service. No problems with purchase process, price was fair and team worked hard to give me the options i wanted More

Amazing service! This dealership is always very courteous and helpful when I go get my car serviced. Always a pleasant experience when needing an oil change or rotatio This dealership is always very courteous and helpful when I go get my car serviced. Always a pleasant experience when needing an oil change or rotation of tires.. More

Great Experience The service recommended certain items not be performed because of the little mileage on the car, which saved us several dollars. We highly recommend The service recommended certain items not be performed because of the little mileage on the car, which saved us several dollars. We highly recommend this service department. More

Greater than average Outstanding, best service experience ever! Got a free ride home, they even cleaned my car, cannot believe the attention to detail! Recommend them to a Outstanding, best service experience ever! Got a free ride home, they even cleaned my car, cannot believe the attention to detail! Recommend them to all family and friends! More

Pleasant Experience Received flyer in the mail, being in need of a larger family vehicle we went up to see what we could get done, drove out in a new Sorento. Staff wa Received flyer in the mail, being in need of a larger family vehicle we went up to see what we could get done, drove out in a new Sorento. Staff was curtious and very helpful. Some free drinks and snacks to help entertain the children. My salesmen worked through the issues along to way to get us what we needed at an affordable price point. If you're in the market give Kia a consideration and come see Ed. More

Buying a car Everyone was very helpful and friendly I had a great experience. I would recommend this if a ship to all my friends and family it was just a great exp Everyone was very helpful and friendly I had a great experience. I would recommend this if a ship to all my friends and family it was just a great experience More