Safford Kia of Fredericksburg

Wonderful & hassel free My questions were answered truthfully and to the best of their ability. The process was painless as possible and people were professional as possible My questions were answered truthfully and to the best of their ability. The process was painless as possible and people were professional as possible. Great JOB More

Everyone was really great to work with It was a pleasure working with the staff and I will recommend you all. You done everything that we had asked to get us in the car that we wanted. It was a pleasure working with the staff and I will recommend you all. You done everything that we had asked to get us in the car that we wanted. More

Quality customer service They got me in with the snow and finished my car up in 20mins. Great customer service! I didnt even have to call for a ride! They got me in with the snow and finished my car up in 20mins. Great customer service! I didnt even have to call for a ride! More

I had a great experience Everyone there was extremely helpful. Especially Adam, I initially left with one car and after 2 days of driving it hated it and they were so helpful Everyone there was extremely helpful. Especially Adam, I initially left with one car and after 2 days of driving it hated it and they were so helpful to get me into a vehicle I love to drive. More

Oil change Great service Lee said it would take 1-1:30 hours and it only took 45minutes it also included a car wash and vacuum too.I have been here before and Le Great service Lee said it would take 1-1:30 hours and it only took 45minutes it also included a car wash and vacuum too.I have been here before and Lee does a grat job of following up as well😁😁😁😁😁😁😁😁 More

Great! Very professional Mr. Nettle was thorough and very professional. He was very respectful and answered all our questions. A superb experience. In addition, he made sure w Mr. Nettle was thorough and very professional. He was very respectful and answered all our questions. A superb experience. In addition, he made sure we were getting quality service so we could make a sound decision on our purchase. More

45,000 miles maintenance Great visit with personal service and frequent updates from Lee on the status of my car. The waiting room is always clean, spacious, filled with fres Great visit with personal service and frequent updates from Lee on the status of my car. The waiting room is always clean, spacious, filled with fresh donuts, snacks, plenty of beverages, and WiFi service. Always a positive experience for me. The representatives also washed my car for me. More

Excellent Factory Recall Service There was a factory recall to have our 2013 Sorento inspected for possible bearing damage. Everyone was polite and understanding. Arrangements were ma There was a factory recall to have our 2013 Sorento inspected for possible bearing damage. Everyone was polite and understanding. Arrangements were made through KIA roadside assist perfectly. Per factory recommendation my engine required replacement. Stafford’s service crew told me the engines were on back Order and arranged a rental with no issues. And thinking it would be a month since they were backordered, I was surprised in 9 days they called for pickup. The engine runs very smoothly and everyone was excellent. This is what Customer service used to be and IS at Safford. I can see me being a longtime customer from here on. Thanks More

So helpful! So helpful to me-from out of state and I had a car emergency-they took me even though they were very busy! Many thanks! So helpful to me-from out of state and I had a car emergency-they took me even though they were very busy! Many thanks! More

Maintenance oil change and state inspection Service writer was courteous and friendly! Was helped immediately when driving up . Excellent service I advised was not in s hurry but service was sti Service writer was courteous and friendly! Was helped immediately when driving up . Excellent service I advised was not in s hurry but service was still done promptly More