Safford Kia of Fredericksburg
Fredericksburg, VA
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Overall good experience I had a long wait because I was getting a few things done. The waiting room was quite cold, and noisy as the TV was going the same time as the showro I had a long wait because I was getting a few things done. The waiting room was quite cold, and noisy as the TV was going the same time as the showroom music; it is one big open room. There were a number of places to sit and tables to work at which was nice. Also when I asked to go to a warmer (it was cold.outside too) and quieter place the manager was happy to accommodate me. They also have snacks, coffee, tea and bottled water available at no charge. More
Maintenance Everyone was great and friendly and very attentive. I had my nephew with me and Justin was super friendly to him too. Gave me the price ahead of time. Everyone was great and friendly and very attentive. I had my nephew with me and Justin was super friendly to him too. Gave me the price ahead of time. I am really satisfied. More
Pleased with service. I had a state inspection performed here on my kia soul. I prefer to take it to the dealer for inspections as in my experience having previously worked I had a state inspection performed here on my kia soul. I prefer to take it to the dealer for inspections as in my experience having previously worked in dealerships and independent shops I feel the dealer knows better what are common issues on certain models etc. In any case it was done promptly and they washed it after which was a nice touch. Recomended work was fairly priced for being a dealership. More
Service Lee, our service provider is a principal reason we return to Safford Kia for our service needs as well as our recent vehicle purchase! We own three Op Lee, our service provider is a principal reason we return to Safford Kia for our service needs as well as our recent vehicle purchase! We own three Optima vehicles and could not be happier. More
Easy drop off and quick service! Lee was great! He was polite and helpful. He explained what service was performed on my vehicle and what the car tech recommended to do next. Lee was great! He was polite and helpful. He explained what service was performed on my vehicle and what the car tech recommended to do next. More
First Time Car Buying Went in to test drive and maybe buy a new Kia as a first new car, left with a great purchase and the entire atmosphere of the dealership was very ener Went in to test drive and maybe buy a new Kia as a first new car, left with a great purchase and the entire atmosphere of the dealership was very energetic and clean, will continue to support this dealership. More
Excellent Service As always, all of the service people were friendly and helpful. I was in for just an oil change and they noticed that I needed a safety inspection as As always, all of the service people were friendly and helpful. I was in for just an oil change and they noticed that I needed a safety inspection as wll. More
Great/Quick Service The Kia Safford Dealership provided such great and courteous service that I’m now going there for all of my cars needs in the future. They fixed my ca The Kia Safford Dealership provided such great and courteous service that I’m now going there for all of my cars needs in the future. They fixed my car quickly and efficiently, cleaned it both inside and out, and returned it to my like it was brand new. No hiccups at all; just completely satisfied with their competence and service. More
Great customer service! It’s a great dealership that will go the extra mile to get your business! I would recommend them not only to buy a vehicle, but the service departmen It’s a great dealership that will go the extra mile to get your business! I would recommend them not only to buy a vehicle, but the service department is great as well. Excellent customer service! More
Service: Inspection & Oil Change Always great customer service with user friendly online appointment options. Shuttle driver transportation service prompt and courteous. Quote for ser Always great customer service with user friendly online appointment options. Shuttle driver transportation service prompt and courteous. Quote for services accurate and reminder of other recommendations with no pressure. More