Safford Kia of Fredericksburg

Very laudible Service was done properly and a timely manner, Lee was very courteous and a professional. thanks again. I would recommend to anyone that drives a Kia. Service was done properly and a timely manner, Lee was very courteous and a professional. thanks again. I would recommend to anyone that drives a Kia. More

Quality customer service I enjoy coming to my dealership for my a vehicle needs. It’s always a pleasant experience. Great referrals and various employees are helpful toward an I enjoy coming to my dealership for my a vehicle needs. It’s always a pleasant experience. Great referrals and various employees are helpful toward any information needed or questions. More

Awesome and fast Once I got to Kia for a recall, I was told that I had 3, in the meantime they fixed all 3, changed my oil, washed my car all in 1 hour, I was very ple Once I got to Kia for a recall, I was told that I had 3, in the meantime they fixed all 3, changed my oil, washed my car all in 1 hour, I was very pleased with the customer service, very friendly. My next car will be a Kia and your dealer.. thank you for your service More

5 years of interaction I received a letter "second notice" (a surprise since I was unaware of any previous notice) and called Safford to make an appointment for the suggeste I received a letter "second notice" (a surprise since I was unaware of any previous notice) and called Safford to make an appointment for the suggested update. Karen was able to get my '14 Sorrento in the next day. The update and an oil change were completed in a short time and I was on my way to other errands of the day. I bought this car (my third KIA) from this dealership and will likely stop there first when I start looking for another car...always friendly and accommodating with any request. More

Professional, fast and helpful. One of the best experiences One of the best car buying experiences ever. The entire dealership worked as a team to ensure a speedy, professional and quality buying experience fo One of the best car buying experiences ever. The entire dealership worked as a team to ensure a speedy, professional and quality buying experience for my family and I. More

1st maintenance for Forte My wife took the car in for its first scheduled maintenance. Everyone was very helpful. Service was completed on time and properly done with a bonus c My wife took the car in for its first scheduled maintenance. Everyone was very helpful. Service was completed on time and properly done with a bonus car wash at the end. Top notch dealership! More

Great job! Safford KIA did a great job meeting our needs with a certified pre-owned car. They responded quickly to emails and phone calls. The salesman personall Safford KIA did a great job meeting our needs with a certified pre-owned car. They responded quickly to emails and phone calls. The salesman personally reached out prior to our appointment and had the car ready to show. More

Top notch dealership Stafford Kia takes great care of my car- they’re in time, communicate well, and do great work. My car is also cleaner when I get i get it back when Stafford Kia takes great care of my car- they’re in time, communicate well, and do great work. My car is also cleaner when I get i get it back when I left it- More

Service department-rude employees The people in the service department are very rude. Took my car in for recalls. One person stood around and never acknowledge me . After several minut The people in the service department are very rude. Took my car in for recalls. One person stood around and never acknowledge me . After several minutes an older finally acknowledge me. He was rude and gave me short answers as if I was bothering him. He spoke to me as if I was an idiot. I am a Diesel Mechanic and probably know a xxxx of a lot more about vehicles than him. Nobody seemed as if they really wanted to help. Needless to say I was fairly pissed when I left. Due to this experience,Kia will be my last option when it comes to purchasing a new vehicle. More

Just okay I arrived on time for my schedule appointment and this was my first time ever visiting this dealership. I parked in a customer spot next to the servic I arrived on time for my schedule appointment and this was my first time ever visiting this dealership. I parked in a customer spot next to the service entrance and went inside the main entrance to look for someone. I was told to move my car and drive inside. Had I know this was required when I made the appointment I would have never made the appointment. I do t like having to drive my car in narrow openings and was worried I was going to hit something. No one was telling me when to stop driving. It was awkward. The gentleman at the desk seemed condescending when I told him the concerns I was having with my car and as if I had no idea what I was talking about. Despite himself having no evidence of the contrary. Overall the experience was underwhelming and based on that initial impression I left feeling that I was never going to be heard or taken seriously. However the administrative lady was nice and helpful. More