Safford Kia of Fredericksburg

After exhausting my Baltimore Area dealers with either availability or clear answer on incentives I expanded my search eventually finding the Kia EV6 GT-Line AWD in Safford Kia. Since this dealership was availability or clear answer on incentives I expanded my search eventually finding the Kia EV6 GT-Line AWD in Safford Kia. Since this dealership was 2 hours away, I called and reached Ronald Crudup who was able to clarify the available incentives and provided a total out the door price. After I reached a deal I made a security deposit on the car to lock it down for the next day's trip. That was Thursday, June 22. I drove down with my wife on Friday, June 23rd and my car was ready to go, detailed and parked up front. Following a very pleasant interaction with the finance office, Khalid Naiem took his time to walk through the car features with me and even recommended a very good reasonably priced restaurant for dinner. I've had a great experience and highly recommend this dealership even if it is a bit out of the day. Really wish all Kia dealers would be this consumer friendly. More

I recently bought a new Kia from here and had a good experience. My salesman was Khalid and he was great. He was very accommodating, easy to talk to, not pushy, and relatable. He made the process easy experience. My salesman was Khalid and he was great. He was very accommodating, easy to talk to, not pushy, and relatable. He made the process easy and listened to our concerns. The process took forever because there were only 2 finance people there and it was was a Saturday! Worst day to buy a car LOL. My biggest problem was the $4000 dealership markup on the vehicle that included no extra upgrades to the car. Be aware the vending machine will keep your credit card account open unless you push the orange button to closeout the sale!! I got 2 charges on mine that we did not make! So I had to bring my car in to get the back sunroof cover fixed because it was not closing all the way. Lee was my service guy and thought they could not get it fixed the first day he offered a rental from Enterprise. Due to a myriad of factors and Enterprise closing before i could make it there, he was able to secure me a vehicle off the lot to meet my needs. This is the type of service you expect from a dealership and has made the experience worth while. More

I was very happy with the service and promptness at the dealership. The coffee and treats were a plus also dealership. The coffee and treats were a plus also More

Great place to shop for new vehicle. Sales and financing department are the best. Way to go KIA . Sales and financing department are the best. Way to go KIA . More

The buying process at Safford KIA was awful. We had our KIA Sportage PHEV at home for four weeks before we finally got the car registration/taxes/financing finalized. Safford did not return emai We had our KIA Sportage PHEV at home for four weeks before we finally got the car registration/taxes/financing finalized. Safford did not return emails or phone calls and when we finally spoke to the general manager for him to take some accountability of the mess his staff created, he apologized, but then he didn’t even follow through with his offer of a gift card to make up for all the time we wasted getting things corrected. We bought a brand new vehicle from Koons Ford Sterling a few months ago, and they were able to handle our active duty military registration/taxes/finances with no problem. Go buy your KIA someplace besides Safford! More

I had great service from the time I walked in to the time I left I left More

Great service. ln and out in one hour.l will be back ln the future. ln and out in one hour.l will be back ln the future. More

Kevin Escobar is the best! Just bought new 2023 sportage hybrid ex in blue. We fell in love! Kevin made it so easy and didn't take all day to buy a car. Outstanding customer se Just bought new 2023 sportage hybrid ex in blue. We fell in love! Kevin made it so easy and didn't take all day to buy a car. Outstanding customer service. More

I called the dealership concerning my Kia that was having emergency issues they were able to get me in the next morning for diagnostics. I arrived earlier than my schedule appointment, just in case they coul emergency issues they were able to get me in the next morning for diagnostics. I arrived earlier than my schedule appointment, just in case they could fit me in earlier, which they were able to to do. within a hour or so, they came back with answers to my problems. More

Excellent advice and customer service! Mr Lee very friendly And with a can do attitude and show concern in customer request and questions about the Kia vehicles. Mr Lee very friendly And with a can do attitude and show concern in customer request and questions about the Kia vehicles. More