Safford Kia of Fredericksburg

First maintenance checkup They did a good job and completed all the maintenance within a couple hours which included a recall repair. My wife loves her 2019 Sorento. Dealership They did a good job and completed all the maintenance within a couple hours which included a recall repair. My wife loves her 2019 Sorento. Dealership is living up to their end providing good service to their customers. Keep it up and we may end up long time customers. And we were a family who only owned a Ford or Chevy. More

Service requested was performed Service gave me the appointment that suited me . I did get multiple texts messages from multiple people confirming appt. I only needed 1 text. Servic Service gave me the appointment that suited me . I did get multiple texts messages from multiple people confirming appt. I only needed 1 text. Service was informative. Prefer this kia more than one closer to me. More

Excellent The employees at Safford Kia were very nice. I was met at my car by Adam, He was very patient with me, as I am mobility impaired. My new car was out f The employees at Safford Kia were very nice. I was met at my car by Adam, He was very patient with me, as I am mobility impaired. My new car was out front so that it was the first car I saw. .Once inside everyone was very nice, Adam asked me a few question, then I met the new sales manager Bill, Then I spoke to or should I say listened to Kim explain to me about the extra protection (don:t remember what it was called) for the inside and outside of the car, she was very nice. The last person I met was the finance guy. After that it was time to transfer stuff from my old car to my new one, it was storming outside, so Adam brought both cars inside the bays.He moved everything for me. More

Needed support with my car Lee was very helpful in trying to figure out what is wrong with my car. I was told to bring the car back if I continue to have the same problem with i Lee was very helpful in trying to figure out what is wrong with my car. I was told to bring the car back if I continue to have the same problem with it in order for them to figure out what the problem is. More

Easy Easy Easy Had a total of 4 recalls to take care of. Made my appointment and was out in a flash. Real easy to accommodate the customer Had a total of 4 recalls to take care of. Made my appointment and was out in a flash. Real easy to accommodate the customer More

Effortless Factory Recall covered Engine Seizure while away from home. Had the Sportage towed to the dealership for evaluation. Justin took care of everything, A Factory Recall covered Engine Seizure while away from home. Had the Sportage towed to the dealership for evaluation. Justin took care of everything, ABSOLUTELY EVERYTHING! He arranged a no-cost rental car and keep me informed throughout the entire process. SUV was ready exactly when they promised. If you must have your engine replaced, this is the way to do it. Steve G, Metro Richmond More

Inspection and recall Great dealership customer service,fast and efficient....service dept was well informed.second to noneenjoyed a donut and bottled water while waiting.i Great dealership customer service,fast and efficient....service dept was well informed.second to noneenjoyed a donut and bottled water while waiting.ive never had a bad experience More

Excellent service!! I had a great experience at Safford with a talented and professional sales team! I applaud the efforts of my salesman Eli and the finance manager Josh I had a great experience at Safford with a talented and professional sales team! I applaud the efforts of my salesman Eli and the finance manager Josh plus our closing agent. Kudos to the whole team! More

another great.experience! We have so far purchased 6 cars from Fredericksburg Kia, 3 new and 3 used, and because of the great deals and friendly staff I am comfortable sayimg w We have so far purchased 6 cars from Fredericksburg Kia, 3 new and 3 used, and because of the great deals and friendly staff I am comfortable sayimg we will most likely buy several more cars from them in the future! More

Needed quick turnaround for door handle replacement Great experience, as always. Parts were ordered, expected delivery time of vehicle quoted, and everything went on without a hitch. Our vehicle was qu Great experience, as always. Parts were ordered, expected delivery time of vehicle quoted, and everything went on without a hitch. Our vehicle was quickly repaired before an upcoming trip. Thanks for your great customer service. More