Safford Kia of Fredericksburg

Effortless Factory Recall covered Engine Seizure while away from home. Had the Sportage towed to the dealership for evaluation. Justin took care of everything, A Factory Recall covered Engine Seizure while away from home. Had the Sportage towed to the dealership for evaluation. Justin took care of everything, ABSOLUTELY EVERYTHING! He arranged a no-cost rental car and keep me informed throughout the entire process. SUV was ready exactly when they promised. If you must have your engine replaced, this is the way to do it. Steve G, Metro Richmond More

Easy Easy Easy Had a total of 4 recalls to take care of. Made my appointment and was out in a flash. Real easy to accommodate the customer Had a total of 4 recalls to take care of. Made my appointment and was out in a flash. Real easy to accommodate the customer More

Inspection and recall Great dealership customer service,fast and efficient....service dept was well informed.second to noneenjoyed a donut and bottled water while waiting.i Great dealership customer service,fast and efficient....service dept was well informed.second to noneenjoyed a donut and bottled water while waiting.ive never had a bad experience More

Excellent service!! I had a great experience at Safford with a talented and professional sales team! I applaud the efforts of my salesman Eli and the finance manager Josh I had a great experience at Safford with a talented and professional sales team! I applaud the efforts of my salesman Eli and the finance manager Josh plus our closing agent. Kudos to the whole team! More

another great.experience! We have so far purchased 6 cars from Fredericksburg Kia, 3 new and 3 used, and because of the great deals and friendly staff I am comfortable sayimg w We have so far purchased 6 cars from Fredericksburg Kia, 3 new and 3 used, and because of the great deals and friendly staff I am comfortable sayimg we will most likely buy several more cars from them in the future! More

Needed quick turnaround for door handle replacement Great experience, as always. Parts were ordered, expected delivery time of vehicle quoted, and everything went on without a hitch. Our vehicle was qu Great experience, as always. Parts were ordered, expected delivery time of vehicle quoted, and everything went on without a hitch. Our vehicle was quickly repaired before an upcoming trip. Thanks for your great customer service. More

Very laudible Service was done properly and a timely manner, Lee was very courteous and a professional. thanks again. I would recommend to anyone that drives a Kia. Service was done properly and a timely manner, Lee was very courteous and a professional. thanks again. I would recommend to anyone that drives a Kia. More

Quality customer service I enjoy coming to my dealership for my a vehicle needs. It’s always a pleasant experience. Great referrals and various employees are helpful toward an I enjoy coming to my dealership for my a vehicle needs. It’s always a pleasant experience. Great referrals and various employees are helpful toward any information needed or questions. More

Awesome and fast Once I got to Kia for a recall, I was told that I had 3, in the meantime they fixed all 3, changed my oil, washed my car all in 1 hour, I was very ple Once I got to Kia for a recall, I was told that I had 3, in the meantime they fixed all 3, changed my oil, washed my car all in 1 hour, I was very pleased with the customer service, very friendly. My next car will be a Kia and your dealer.. thank you for your service More

5 years of interaction I received a letter "second notice" (a surprise since I was unaware of any previous notice) and called Safford to make an appointment for the suggeste I received a letter "second notice" (a surprise since I was unaware of any previous notice) and called Safford to make an appointment for the suggested update. Karen was able to get my '14 Sorrento in the next day. The update and an oil change were completed in a short time and I was on my way to other errands of the day. I bought this car (my third KIA) from this dealership and will likely stop there first when I start looking for another car...always friendly and accommodating with any request. More