Safford Kia of Fredericksburg

Tire service They took me without an appointment, my tire had a nail in it. Took a couple of hours, but that was ok. Snacks were depleted. Justin was nice and info They took me without an appointment, my tire had a nail in it. Took a couple of hours, but that was ok. Snacks were depleted. Justin was nice and informative. More

Great experience. Emily was awesome! She stayed patient and determined as we decided a price that was good for both the dealership and the customer. The dealership was Emily was awesome! She stayed patient and determined as we decided a price that was good for both the dealership and the customer. The dealership was clean, laid out nicely, and all the staff were very friendly. I stopped in to inquire about the "million mile warranty" and drove away with a new car. More

Huckstep - Soul Everyone was very nice and extremely helpful! Would definitely return to Safford Kia when I’m ready for another purchase. Going back tomorrow for an Everyone was very nice and extremely helpful! Would definitely return to Safford Kia when I’m ready for another purchase. Going back tomorrow for an inspection. More

Inspection Customer service was outstanding. Inspection, oil change and tires rotating Done with in 2 hours. Car was washed as well. No waiting and everyone I Customer service was outstanding. Inspection, oil change and tires rotating Done with in 2 hours. Car was washed as well. No waiting and everyone I had contact with was friendly and helpful. More

Airbag light I went in, Justin told me what was going to happen and there was also a recall. Gave me a timeframe and estimated cost. He’s helped me before so i was I went in, Justin told me what was going to happen and there was also a recall. Gave me a timeframe and estimated cost. He’s helped me before so i was happy to see a familiar face. More

kia 2016 Larry and Carl where great to work with. They took the time to explain the various gadgets. Financing was so efficient. Great job with the overall Larry and Carl where great to work with. They took the time to explain the various gadgets. Financing was so efficient. Great job with the overall process. More

First maintenance checkup They did a good job and completed all the maintenance within a couple hours which included a recall repair. My wife loves her 2019 Sorento. Dealership They did a good job and completed all the maintenance within a couple hours which included a recall repair. My wife loves her 2019 Sorento. Dealership is living up to their end providing good service to their customers. Keep it up and we may end up long time customers. And we were a family who only owned a Ford or Chevy. More

Service requested was performed Service gave me the appointment that suited me . I did get multiple texts messages from multiple people confirming appt. I only needed 1 text. Servic Service gave me the appointment that suited me . I did get multiple texts messages from multiple people confirming appt. I only needed 1 text. Service was informative. Prefer this kia more than one closer to me. More

Excellent The employees at Safford Kia were very nice. I was met at my car by Adam, He was very patient with me, as I am mobility impaired. My new car was out f The employees at Safford Kia were very nice. I was met at my car by Adam, He was very patient with me, as I am mobility impaired. My new car was out front so that it was the first car I saw. .Once inside everyone was very nice, Adam asked me a few question, then I met the new sales manager Bill, Then I spoke to or should I say listened to Kim explain to me about the extra protection (don:t remember what it was called) for the inside and outside of the car, she was very nice. The last person I met was the finance guy. After that it was time to transfer stuff from my old car to my new one, it was storming outside, so Adam brought both cars inside the bays.He moved everything for me. More

Needed support with my car Lee was very helpful in trying to figure out what is wrong with my car. I was told to bring the car back if I continue to have the same problem with i Lee was very helpful in trying to figure out what is wrong with my car. I was told to bring the car back if I continue to have the same problem with it in order for them to figure out what the problem is. More