
Safford Kia of Fredericksburg
Fredericksburg, VA
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During an unexpected trip, I was traveling through VA on the way down to FL and needed an oil change and tire rotation. I called the dealership and was able to get an appointment when I need one and could the way down to FL and needed an oil change and tire rotation. I called the dealership and was able to get an appointment when I need one and could arrive. More
Lee is always very helpful and friendly when I bring in my car to be serviced. I never have any issues and really appreciate the service. Thank you. my car to be serviced. I never have any issues and really appreciate the service. Thank you. More
Excellent service from the time you make appointment until the time you leave. They explain eveerthing and do their best to solve any situations possible. until the time you leave. They explain eveerthing and do their best to solve any situations possible. More
When wife and I arrived at Safford Kia in Fredericksburg Virginia we were greeted by Eric Ellia the salesperson looking to help us into a new vehicle. We were trading in a 2014 Kia Optima and looking to hop Virginia we were greeted by Eric Ellia the salesperson looking to help us into a new vehicle. We were trading in a 2014 Kia Optima and looking to hopefully get a new Kia Rio. Due to negative equity left over from a refinance a few years ago we were unable to be approved for a new Kia Rio. When Eric mentioned our chances of being approved for a 2020 Kia Soul were much better we were very happy. Eric spoke with the financial manager and was able to get us approved for the Kia Soul. When we went to meet Jonathan Dennis the Financial Manager he went over everything that was involved with the loan and went out of his way to get our payment down from $781 to under $700 a month even with GAP insurance, that we get on every new or used vehicle. I have no clue how he managed it yet he was able to get it under $700 even with our borderline credit. After we were approved Eric made sure he went over everything about the new Kia Soul with wife and I. We were extremely pleased with the experience and will recommend Safford Kia to our friends looking to get a new vehicle. Both Eric and Jonathan went above and beyond our expectations to make sure we were able to leave with a new vehicle. More
Yes my experience was excellent especially with the service manager Lee and the atmosphere was just great thanks I will use guys for all my Kia needs Amen service manager Lee and the atmosphere was just great thanks I will use guys for all my Kia needs Amen More
Always:FriendlyTimelyAccurate Safford Kia gives Always: Friendly Timely Accurate Safford Kia gives great service & really cares about their customers. If you’re looking for a place to buy or Always: Friendly Timely Accurate Safford Kia gives great service & really cares about their customers. If you’re looking for a place to buy or service your vehicle, Safford is the best choice! More
After Run around with Pohanka Nissan, these Guys took care of my Car! Got me to work, checked out my concerns, even washed it before I picked it up same day. I am very pleased and will take it back for s care of my Car! Got me to work, checked out my concerns, even washed it before I picked it up same day. I am very pleased and will take it back for service. More
I bought my Optima in 2012 and have had all of my service done at Safford KIA. 90% of the time I have dealt with the same service writer (Lee). He has provided exceptional customer service over the years. Th done at Safford KIA. 90% of the time I have dealt with the same service writer (Lee). He has provided exceptional customer service over the years. Thank you. More
The cost was way too high and the labor too expensive. The customer service person was friendly and informative given the problem and situation today. The customer service person was friendly and informative given the problem and situation today. More
Lee was very helpful and Professional. The items I had done were completed quickly. It was very nice that I had a coupon that gave me a nice discount. The manicure was a definite plus done were completed quickly. It was very nice that I had a coupon that gave me a nice discount. The manicure was a definite plus More