Safford Kia of Fredericksburg

When wife and I arrived at Safford Kia in Fredericksburg Virginia we were greeted by Eric Ellia the salesperson looking to help us into a new vehicle. We were trading in a 2014 Kia Optima and looking to hop Virginia we were greeted by Eric Ellia the salesperson looking to help us into a new vehicle. We were trading in a 2014 Kia Optima and looking to hopefully get a new Kia Rio. Due to negative equity left over from a refinance a few years ago we were unable to be approved for a new Kia Rio. When Eric mentioned our chances of being approved for a 2020 Kia Soul were much better we were very happy. Eric spoke with the financial manager and was able to get us approved for the Kia Soul. When we went to meet Jonathan Dennis the Financial Manager he went over everything that was involved with the loan and went out of his way to get our payment down from $781 to under $700 a month even with GAP insurance, that we get on every new or used vehicle. I have no clue how he managed it yet he was able to get it under $700 even with our borderline credit. After we were approved Eric made sure he went over everything about the new Kia Soul with wife and I. We were extremely pleased with the experience and will recommend Safford Kia to our friends looking to get a new vehicle. Both Eric and Jonathan went above and beyond our expectations to make sure we were able to leave with a new vehicle. More

Always:FriendlyTimelyAccurate Safford Kia gives Always: Friendly Timely Accurate Safford Kia gives great service & really cares about their customers. If you’re looking for a place to buy or Always: Friendly Timely Accurate Safford Kia gives great service & really cares about their customers. If you’re looking for a place to buy or service your vehicle, Safford is the best choice! More

After Run around with Pohanka Nissan, these Guys took care of my Car! Got me to work, checked out my concerns, even washed it before I picked it up same day. I am very pleased and will take it back for s care of my Car! Got me to work, checked out my concerns, even washed it before I picked it up same day. I am very pleased and will take it back for service. More

I bought my Optima in 2012 and have had all of my service done at Safford KIA. 90% of the time I have dealt with the same service writer (Lee). He has provided exceptional customer service over the years. Th done at Safford KIA. 90% of the time I have dealt with the same service writer (Lee). He has provided exceptional customer service over the years. Thank you. More

The cost was way too high and the labor too expensive. The customer service person was friendly and informative given the problem and situation today. The customer service person was friendly and informative given the problem and situation today. More

Lee was very helpful and Professional. The items I had done were completed quickly. It was very nice that I had a coupon that gave me a nice discount. The manicure was a definite plus done were completed quickly. It was very nice that I had a coupon that gave me a nice discount. The manicure was a definite plus More

Great service The service was great Justin and Lee answered all my questions that I asked. Everybody was helpful and very friendly. Made sure I had everything I nee The service was great Justin and Lee answered all my questions that I asked. Everybody was helpful and very friendly. Made sure I had everything I needed. More

Great Customer Service I made an appointment with Safford KiaI and wrote down the wrong time. So I arrived there 3 hours early. Despite that, Lee and the staff accepted my v I made an appointment with Safford KiaI and wrote down the wrong time. So I arrived there 3 hours early. Despite that, Lee and the staff accepted my vehicle right away. I decided to wait at the dealership since there is a comfortable waiting area complete with refreshments (donuts too) and wifi. Lee went over the vehicle maintenance history with me and made some recommendations that I took advantage of. The wait went by quickly and Im very please they were able to work me in. I have taken my vehicle there for service since I purchased it there in 2007 and will continue to do so. More

Cole helped find the exact car I wanted and I was notified as soon as the car was delivered to the dealership. Easy communication. Smooth transaction. notified as soon as the car was delivered to the dealership. Easy communication. Smooth transaction. More

Fantastic staff. Very patient and personable. Answered all of my questions and followed up to make sure I was happy. Made the car buying experience effortless. all of my questions and followed up to make sure I was happy. Made the car buying experience effortless. More