Safford Kia of Fredericksburg

Safford Kia is a great place to have your car serviced. This service center is excellent! I have always received superb service. Lee and Pam go beyond and above to make sure you’re satisfied and taken ca This service center is excellent! I have always received superb service. Lee and Pam go beyond and above to make sure you’re satisfied and taken care of. I have been going there for 2 years and haven’t experienced any problems. More

Maintenance review I was offered a free manicure while I waited for my car. That was very nice. Overall I was very pleased. Service was good and friendly. I was offered a free manicure while I waited for my car. That was very nice. Overall I was very pleased. Service was good and friendly. More

Members of the team are friendly, and approachable. That is about all I can say about service at the dealership that is appealing to me. My most recent trip I did the 90k service which for tier II is fairly is about all I can say about service at the dealership that is appealing to me. My most recent trip I did the 90k service which for tier II is fairly expensive, and was not given the discount I had asked about for coupons received in the mail. Savings would have been about $50 off the total price. I was also disappointed in the fact that I have spent a few thousand dollars in service at this dealership and for some reason they didn’t look at my records to see that I only use synthetic oil. They put conventional oil in the car which I am not sure of the impacts if any, but it is disappointing that they didn’t do their homework to see what my previous services included. I have never had that issue at other dealerships. Also, overall cost is high compared to other organizations in the area. I will not be servicing my vehicle here anymore. More

Justin was very professional and handled my issues very well. My work was completed on schedule. I was provided with shuttle ride when I requested it. well. My work was completed on schedule. I was provided with shuttle ride when I requested it. More

They were on top of everything.Lee mathena was my service person.He told how everything would go.He called me as soon as he new what was wrong .Lee help through everything.The car was ready faster then what person.He told how everything would go.He called me as soon as he new what was wrong .Lee help through everything.The car was ready faster then what I thought.i will be bring my car back there for service. More

These are a group of honest people who takes customer service very seriously. A great dealership who ensures customers are satisfied and pay for what they need. service very seriously. A great dealership who ensures customers are satisfied and pay for what they need. More

MY NEW 2020 "KIA SPORTAGE" A Great Place to Shop. Up-to-date vehicles to choose from and the really, really great "Personnel". Promote Mr. Ferguson to the next Level! A Great Place to Shop. Up-to-date vehicles to choose from and the really, really great "Personnel". Promote Mr. Ferguson to the next Level! More

Helpful and friendly Appreciated the prompt attention of the service staff. Grateful that all of us learned something new from the service technician that will prove helpf Appreciated the prompt attention of the service staff. Grateful that all of us learned something new from the service technician that will prove helpful in the future. Only wish there had actually been some snacks in the waiting area as implied on reservation site. More

8:30 appt. Didn’t have to wait. All went well. Great service. Minimum time very cooperative and kept me informed. Called when job was completed. Greeted me upon my return.. service. Minimum time very cooperative and kept me informed. Called when job was completed. Greeted me upon my return.. More

Salesperson was extremely knowledgable. Good experience with all involved in the process. Found the vehicle we were looking for. I will go back if I need another cat with all involved in the process. Found the vehicle we were looking for. I will go back if I need another cat More