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Safford Hyundai of Springfield

Springfield, VA

4.1
423 Reviews

7615 Loisdale Rd

Springfield, VA

22150

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Showing 423 reviews

February 23, 2022

Dealership was very polite and courtesy however the process was extremely too long for one day. Salesman I had was assisting another customer before he was done with me. He didn't provide me with cop More

by rozm569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 24, 2022 -

Safford Hyundai of Springfield responded

Thank you for taking the time to review your experience with our team here at Safford Hyundai of Springfield. We are very sorry to hear that you were unhappy with the service that you received. This information will be given to our General Manager to look into for improvements to our process to better assist our clients moving forward!

February 23, 2022

Always good service. Clean facility and friendly staff. Worth the trip from Manassas, where there is a closer dealership to my house. More

by iamsle
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 24, 2022 -

Safford Hyundai of Springfield responded

We're so happy to hear that, thank you!

January 31, 2022

Love the service my service agent was very professional and helpful kept me informed with the progress of my vehicle from start to finish. More

by awyatt91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdon
Feb 07, 2022 -

Safford Hyundai of Springfield responded

We're happy to hear that, thank you!

December 25, 2021

The staff at the maintenance services are very friendly and have good customer service. The prices are a little high More

by 1abaikram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdon
Jan 17, 2022 -

Safford Hyundai of Springfield responded

Thank you for your feedback, we really appreciate it! This information has also been given to management to look into.

December 18, 2021

Very personable, professional, and gets the job done as quickly as possible. The vehicle comes out clean inside out. Highly recommend this dealership. More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdon Valdes
Dec 18, 2021 -

Daniel responded

Have completed my review.

December 01, 2021

Abdon is the best service advisor at Hyundai. He is kind and will work with you and won’t try to add services like other dealerships will. He’s a good guy. More

by Nkou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdon
Dec 06, 2021 -

Safford Hyundai of Springfield responded

Thank you for taking the time to review your experience with Abdon in our service department. We will be sure to thank him for providing you with such great service. If there is anything else that we can help you with, please always feel free to let us know. Thanks again - see you next time!

October 01, 2021

Great service easy to do business with them my salesman Jonatan did a excellent job for the car I was looking More

by meneses.carlos91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonatan
Oct 05, 2021 -

meneses.carlos91 responded

Great service easy to do business with them. My salesman Jonathan did a excellent job for the car I was looking for.

September 28, 2021

Erroneous advertisement. Need to ask more questions of what a customer wants instead of trying to get a sale to selfishly make money. Customer wants and requests should be #1. More

by g2gtopdog
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
PJ SCHRADER
Sep 29, 2021 -

Safford Hyundai of Springfield responded

We are very sorry to hear that you are unhappy with your recent experience at our dealership. Your feedback is very important to us and has been given to management for improvements to our process to better assist our clients. Thank you

August 13, 2021

Very nice and honest sales and staff personnel Kept me Very nice and honest sales and staff personnel Kept me up to date on my order Picked me up at home and rode me to the dealership when my car arrive More

by Doc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Powers. Scott Lee
Sep 08, 2021 -

Safford Hyundai of Springfield responded

We're so happy to hear that, Doc! Thank you and congratulations again - we hope that you are enjoying it!

August 07, 2021

Good customer service! Dealership is nice and clean. Travis is knowledgeable and easy to work with. More

by alexyun77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Aug 10, 2021 -

Safford Hyundai of Springfield responded

We're so happy to hear that, thank you!

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