Safford Hyundai of Springfield

Never in NoVA again First of all let me say that Kyrilos Rezek did a fine job. The rest is what I have issue with. 1. I purchased the vehicle on 11 June, at which time First of all let me say that Kyrilos Rezek did a fine job. The rest is what I have issue with. 1. I purchased the vehicle on 11 June, at which time I was given temporary tags that expire 13 July (tomorrow). 2. I was told by the gentlemen at the front desk that I needed to register the car in NC (my home). 3. After finding out from the NC DMV, that certain paperwork was needed I called the dealership, from the NC DMV office, and spoke to the finance person. She asked me to call her on the 11th to get another temporary tag and that the dealership would process the NC tag paperwork - I've been calling or 2 days with no callback or answer. 4. I received a call from my bank, who financed the car I traded, asking why I dropped the Tuscon from the insurance policy - only to find out that made a payment on the car and will make another one on the 15th because it has yet to be paid off. If it not for the fact that the head unit on my Tuscon was giving me problems I would have NEVER conducted this transaction in Northern Virginia. I will not make this mistake again. This car purchase process is turning out to be the most complicated and time-consuming process I have ever had! And, the jury is out until the 15th to see if I actually get to have the summer off for payments. Because, if I am still paying for the Tuscon, I didn't get the summer off! I will take the morning off tomorrow to go to the dealership and see if I can get new temporary tags. God luck to me! As for the question "At any point during your purchase process, did you experience unprofessional behavior at SAFFORD HYUNDAI OF SPRINGFIELD?" I wanted to say "NO", only because the process is not complete... More

Elantra I had a fairly good experience at Safford. It took 2 trips to finally get my car though, so patience is a factor here. Randy the salesman did a good I had a fairly good experience at Safford. It took 2 trips to finally get my car though, so patience is a factor here. Randy the salesman did a good job explaining my new Elantra's features, service dept, and quick guide to me. Alex in the Finance Dept was knowledgeable on maintenance agreements, etc. so overall a pretty good experience. More

2016 Hyundai Sonata I had an overall good experience. Price and upgrades were fairly negotiated and delivered in a timely manner. Reggie took the time to explain all the I had an overall good experience. Price and upgrades were fairly negotiated and delivered in a timely manner. Reggie took the time to explain all the amenities inside the vehicle so they were easily understandable. More

Excellent Service It was a great experience overall. Very friendly staff and helping me with my every needs at the dealership. Also I will recommend them to everyone. It was a great experience overall. Very friendly staff and helping me with my every needs at the dealership. Also I will recommend them to everyone. More

Safford Hyundai See earlier comments entered in the previous box. This review is based on the entire experience at the dealership during the purchase and the respons See earlier comments entered in the previous box. This review is based on the entire experience at the dealership during the purchase and the responsiveness I've received afterwards within less than two weeks of purchase. More

Overall experience My overall experience was pleasant and excellent. Each staff person was very friendly and professional. I would definitely recommend Safford to a frie My overall experience was pleasant and excellent. Each staff person was very friendly and professional. I would definitely recommend Safford to a friend. Sharon Hammon More

Awesome Experience! I hate car shopping, but I am so glad I visited Safford Hyundai when I did! I was greeted promptly, I was not judged, was offered finance options, and I hate car shopping, but I am so glad I visited Safford Hyundai when I did! I was greeted promptly, I was not judged, was offered finance options, and I absolutely love my new Elantra!. Thank you Safford Hyundai for making my new car purchase an awesome experience! More

Great Service They worked out everything in my favor and this was probably the happiest I have ever left a dealership! Everyone that ask me where I got my new car They worked out everything in my favor and this was probably the happiest I have ever left a dealership! Everyone that ask me where I got my new car from I sent them right to them! More

Purchased a new Tuscon The total experience with Safford Hyundai was very positive and professional! The salesperson, Kyrilos Rezk, was very friendly but not overbearing. The total experience with Safford Hyundai was very positive and professional! The salesperson, Kyrilos Rezk, was very friendly but not overbearing. The sales manager was very accommodating as well. We got a fair price and great service. We purchased a service package and are going to enjoy having our vehicle serviced at this dealership. I also want to mention that the finance person, was excellent! She could rework figures in seconds to adjust costs to meet our budget. More

Excellent Dealer My experience with the team at this dealership was excellent. They took great care of us and provided competitive pricing, attentiveness to our needs My experience with the team at this dealership was excellent. They took great care of us and provided competitive pricing, attentiveness to our needs and super service! More