Safford Hyundai of Springfield

Great I would definitely recommend this dealership to other people. Great customer service and the people made you feel welcomed. I was very pleased with my I would definitely recommend this dealership to other people. Great customer service and the people made you feel welcomed. I was very pleased with my salesman David. Keep up the good work! More

Elantra GT This was about as good as it could have been. Everyone was very professional. They went out of the way to find a car that would meet my wishes. This was about as good as it could have been. Everyone was very professional. They went out of the way to find a car that would meet my wishes. More

Bad experience overall. Was not a good experience from the moment we walked in until and including today. Bad salesperson, bad customer service, bad finance experience. Gre Was not a good experience from the moment we walked in until and including today. Bad salesperson, bad customer service, bad finance experience. Great car, bad dealership! More

Never in NoVA again First of all let me say that Kyrilos Rezek did a fine job. The rest is what I have issue with. 1. I purchased the vehicle on 11 June, at which time First of all let me say that Kyrilos Rezek did a fine job. The rest is what I have issue with. 1. I purchased the vehicle on 11 June, at which time I was given temporary tags that expire 13 July (tomorrow). 2. I was told by the gentlemen at the front desk that I needed to register the car in NC (my home). 3. After finding out from the NC DMV, that certain paperwork was needed I called the dealership, from the NC DMV office, and spoke to the finance person. She asked me to call her on the 11th to get another temporary tag and that the dealership would process the NC tag paperwork - I've been calling or 2 days with no callback or answer. 4. I received a call from my bank, who financed the car I traded, asking why I dropped the Tuscon from the insurance policy - only to find out that made a payment on the car and will make another one on the 15th because it has yet to be paid off. If it not for the fact that the head unit on my Tuscon was giving me problems I would have NEVER conducted this transaction in Northern Virginia. I will not make this mistake again. This car purchase process is turning out to be the most complicated and time-consuming process I have ever had! And, the jury is out until the 15th to see if I actually get to have the summer off for payments. Because, if I am still paying for the Tuscon, I didn't get the summer off! I will take the morning off tomorrow to go to the dealership and see if I can get new temporary tags. God luck to me! As for the question "At any point during your purchase process, did you experience unprofessional behavior at SAFFORD HYUNDAI OF SPRINGFIELD?" I wanted to say "NO", only because the process is not complete... More

Elantra I had a fairly good experience at Safford. It took 2 trips to finally get my car though, so patience is a factor here. Randy the salesman did a good I had a fairly good experience at Safford. It took 2 trips to finally get my car though, so patience is a factor here. Randy the salesman did a good job explaining my new Elantra's features, service dept, and quick guide to me. Alex in the Finance Dept was knowledgeable on maintenance agreements, etc. so overall a pretty good experience. More

2016 Hyundai Sonata I had an overall good experience. Price and upgrades were fairly negotiated and delivered in a timely manner. Reggie took the time to explain all the I had an overall good experience. Price and upgrades were fairly negotiated and delivered in a timely manner. Reggie took the time to explain all the amenities inside the vehicle so they were easily understandable. More

Excellent Service It was a great experience overall. Very friendly staff and helping me with my every needs at the dealership. Also I will recommend them to everyone. It was a great experience overall. Very friendly staff and helping me with my every needs at the dealership. Also I will recommend them to everyone. More

Safford Hyundai See earlier comments entered in the previous box. This review is based on the entire experience at the dealership during the purchase and the respons See earlier comments entered in the previous box. This review is based on the entire experience at the dealership during the purchase and the responsiveness I've received afterwards within less than two weeks of purchase. More

Overall experience My overall experience was pleasant and excellent. Each staff person was very friendly and professional. I would definitely recommend Safford to a frie My overall experience was pleasant and excellent. Each staff person was very friendly and professional. I would definitely recommend Safford to a friend. Sharon Hammon More

Awesome Experience! I hate car shopping, but I am so glad I visited Safford Hyundai when I did! I was greeted promptly, I was not judged, was offered finance options, and I hate car shopping, but I am so glad I visited Safford Hyundai when I did! I was greeted promptly, I was not judged, was offered finance options, and I absolutely love my new Elantra!. Thank you Safford Hyundai for making my new car purchase an awesome experience! More