Safford Hyundai of Springfield

Awful experience every time I deal with this dealership. They don’t answer their phones and their customer service is seriously lacking. I made an appointment to get a recall item fixed, specifically asked They don’t answer their phones and their customer service is seriously lacking. I made an appointment to get a recall item fixed, specifically asked if they had the part needed in stock, they assured me they did and two hours later learned they didn’t have the part. I now have to waste another day dealing with this due to their incompetence. More

They were very nice and accommodating but not the best with follow up communication. Overall a good experience. with follow up communication. Overall a good experience. More

Professional and friendly staff. Car was ready when promised. Convenient location. Nice facility. Reasonable price. Car was ready when promised. Convenient location. Nice facility. Reasonable price. More

Excellent service. The stuff are friendly and helpful. Car maintenance and services well done. Thanks The stuff are friendly and helpful. Car maintenance and services well done. Thanks More

Dealership was very polite and courtesy however the process was extremely too long for one day. Salesman I had was assisting another customer before he was done with me. He didn't provide me with cop process was extremely too long for one day. Salesman I had was assisting another customer before he was done with me. He didn't provide me with copy of carfax papers after I called on Monday Sales Manager on Tuesday had to fax. More

Always good service. Clean facility and friendly staff. Worth the trip from Manassas, where there is a closer dealership to my house. Clean facility and friendly staff. Worth the trip from Manassas, where there is a closer dealership to my house. More

Love the service my service agent was very professional and helpful kept me informed with the progress of my vehicle from start to finish. and helpful kept me informed with the progress of my vehicle from start to finish. More

The staff at the maintenance services are very friendly and have good customer service. The prices are a little high and have good customer service. The prices are a little high More

Very personable, professional, and gets the job done as quickly as possible. The vehicle comes out clean inside out. Highly recommend this dealership. quickly as possible. The vehicle comes out clean inside out. Highly recommend this dealership. More

Abdon is the best service advisor at Hyundai. He is kind and will work with you and won’t try to add services like other dealerships will. He’s a good guy. and will work with you and won’t try to add services like other dealerships will. He’s a good guy. More