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Safford Hyundai of Springfield

Springfield, VA

4.1
422 Reviews

7615 Loisdale Rd

Springfield, VA

22150

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Showing 422 reviews

August 04, 2022

Great dealership. Staff is very helpful and courteous. I decided to wait for my car and the wait time was minimum. More

by Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Aug 16, 2022 -

Safford Hyundai of Springfield responded

That's wonderful! Thank you, Clark!

May 03, 2022

Took my car in for service yesterday and was very satisfied with their competency, professionalism, and transparency regarding prices. They don’t try to upsell you. Deshon Martin, my service advisor, More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deshon Martin
May 16, 2022 -

Safford Hyundai of Springfield responded

Hi Gina! Thanks for the amazing feedback, we really appreciate it! If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

April 18, 2022

I have complete confidence in this dealership and would recommend them highly to prospective car-buyers. I am comfortable having my mechanical work done by them and enjoy that the staff has remained the sa More

by Ellequint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene, Abdon, and others have always provided stellar service.
Apr 25, 2022 -

Safford Hyundai of Springfield responded

Thank you for taking the time to share your feedback with us. We are delighted to hear that you are so happy with the service that you receive from our team here at Safford Hyundai of Springfield. Please always feel free to let us know if there is ever anything else that we can assist you with. Thanks again!

April 11, 2022

Great dealership. They have been working diligently on FIXING what a different out of state dealer tried to hide from us. We will forever be Safford Genesis customers More

by rlsdowns10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Peter, AB, Renee, Barbra and Leon
Apr 15, 2022 -

Safford Hyundai of Springfield responded

We're so happy to hear that, thank you! If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

April 05, 2022

David Vel was great to work with along with the credit department fast easy and friendly More

by Timpo76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vel and sorry don’t remember the gentleman in credit
Apr 06, 2022 -

Safford Hyundai of Springfield responded

We're so happy to hear that, Timpo! Thank you and congratulations again!

March 23, 2022

Awful experience every time I deal with this dealership. They don’t answer their phones and their customer service is seriously lacking. I made an appointment to get a recall item fixed, specifically asked More

by cbmatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Casteel
Mar 24, 2022 -

Safford Hyundai of Springfield responded

We are very sorry to hear about your experience with our service department. This information will be given to our General Manager, Robert Goston to look into for improvements to our process to better assist our clients moving forward.

March 20, 2022

They were very nice and accommodating but not the best with follow up communication. Overall a good experience. More

by dgcrowley53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon
Mar 21, 2022 -

Safford Hyundai of Springfield responded

We're happy to hear that, thank you!

March 03, 2022

Professional and friendly staff. Car was ready when promised. Convenient location. Nice facility. Reasonable price. More

by j.edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay
Mar 08, 2022 -

Safford Hyundai of Springfield responded

We appreciate your feedback, J Edwards. If there is ever anything else that we can assist you with, please feel free to let us know. Thanks again!

March 01, 2022

Excellent service. The stuff are friendly and helpful. Car maintenance and services well done. Thanks More

by 1abaikram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdon
Mar 08, 2022 -

Safford Hyundai of Springfield responded

We're very happy to hear that, thank you!

February 23, 2022

Dealership was very polite and courtesy however the process was extremely too long for one day. Salesman I had was assisting another customer before he was done with me. He didn't provide me with cop More

by rozm569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 24, 2022 -

Safford Hyundai of Springfield responded

Thank you for taking the time to review your experience with our team here at Safford Hyundai of Springfield. We are very sorry to hear that you were unhappy with the service that you received. This information will be given to our General Manager to look into for improvements to our process to better assist our clients moving forward!

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