Safford Hyundai of Springfield

An Effortless Purchase I honestly only came in because I needed to do a test drive to narrow my car choices since VW was doing a buyback of my diesel in March 2017. I had al I honestly only came in because I needed to do a test drive to narrow my car choices since VW was doing a buyback of my diesel in March 2017. I had already decided not to get another VW because the customer service was poor both when I purchased the car and when I had to go through the VW lawsuit buyback process. After the Hyundai Sales person and manager got a sense of my overall needs, I felt comfortable telling them that if they could offer me a deal that met my requirements in terms of transportation, financial needs, and customer service, I would gladly purchase from them (even though I have friends and family in the industry already). The sales team exceeded my expectations. There was no pressure, no haggling, and no giving me the "run-around." It meant a lot to me because I was pregnant and wasn't feeling well enough to battle some stereotypical salesperson over sales tactics. This was the first dealership I have ever gone into where the sales experience was comfortable and the sales people provided a sincere sense of care about my needs beyond their own sales goals. I am new to the DMV area and remember having very different experiences in Los Angeles, CA when I attempted to go into dealerships. I often ultimately ended up having go through a broker or having a family member in the car industry arrange the deal for me because I wasn't really respected as a woman. Your sales team at Hyundai, however, offered what they were able to do and were upfront about factors I may need to consider along the way with my Sonata Hybrid. They were passionate about the sales and extra features that were important for me to consider, but explicitly respectful of my decisions. After my purchase, they were responsive in helping me tie up loose ends--such as getting aftermarket items like tinted windows in anticipation of the coming baby, and other items to aid my disability/health concerns. As long as their customer service continues to make me feel like we are all on the same team with the same end-goals, I will be a Safford Hyundai customer for life. More

Awesome people. Awesome experience. I came in knowing exactly what I wanted to purchase. My salesman was prompt but not pushy. Sales manager was very pleasant as well. I was impressed wi I came in knowing exactly what I wanted to purchase. My salesman was prompt but not pushy. Sales manager was very pleasant as well. I was impressed with the high techcredit/closing department as well. FYI - I passed 2 Hyundai dealerships to do buisness with this dealership. More

All around great experience Great Sales Manager who understood my needs and what I wanted and made it happen! Nice dealership…very clean…very happy with service. Music a tad Great Sales Manager who understood my needs and what I wanted and made it happen! Nice dealership…very clean…very happy with service. Music a tad too loud but perhaps my age!! More

Ernest Jones Safford exceeded my expectations. I greatly appreciated the patience of the team and their willingness to trust me when I said I would return. They Safford exceeded my expectations. I greatly appreciated the patience of the team and their willingness to trust me when I said I would return. They did not try to make a sale, they made sure I got what I was looking for. More

Delightful to Work With! Could not be happier if I tried with this knowledgeable, friendly and helpful staff. I went in knowing what I wanted already and they found me the car Could not be happier if I tried with this knowledgeable, friendly and helpful staff. I went in knowing what I wanted already and they found me the car of my dreams at a price I felt to be reasonable and fair. Will go back again and again as the years go by. More

Buying a Sante Fe Sport from Safford Hyundai Everyone was very nice and friendly and went out of their way to make sure I bought the right car for me. Management, salesman and financing guy wer Everyone was very nice and friendly and went out of their way to make sure I bought the right car for me. Management, salesman and financing guy were all easy to work with. More

Happy I felt very welcomed when I arrived. Very pleased with the service that was provided to me while i made my purchase. I would definitely come back for I felt very welcomed when I arrived. Very pleased with the service that was provided to me while i made my purchase. I would definitely come back for another vehicle when i am ready for another new car. Thanks to everyone! More

Excellent Experience Mr. Zepeda greeted us in a friendly manner. We wanted to test drive a Tucson. He let us test various aspects of the car on the test drive and was ve Mr. Zepeda greeted us in a friendly manner. We wanted to test drive a Tucson. He let us test various aspects of the car on the test drive and was very knowledgeable in all areas for all our questions. In addition to test driving, we looked at 4 different trims. Bryan ran back and forth to grab each new key so that we could look inside! I was impressed. We were there just for the test drive but enjoyed the car so much and Mr. Zepeda provided us with such a pleasant experience that we did not need to shop any where else. Mr. Zepeda earned an A+ in our books. More

BISHNU is so nice sales guy BISHNU is awesome sales guy. He is very smart and knows product a lot. He makes my car buying process easy and simple. He is really really sales pro. BISHNU is awesome sales guy. He is very smart and knows product a lot. He makes my car buying process easy and simple. He is really really sales pro. He is unique sales guy. He is the super star of Hyundai Safford. More

Buying a Car at Safford Hyundai This is an excellent dealer to deal with in buying a car. They show you what you ask what and meet you in a very good way. I was very pleased with t This is an excellent dealer to deal with in buying a car. They show you what you ask what and meet you in a very good way. I was very pleased with the business and how they hear you. More