Safford Hyundai of Springfield

After long term experience, the past two visits were extremely disappointing and frustrating. We brought our vehicle in for check engine and oil light. After two weeks not even a diagnostic was done. Co extremely disappointing and frustrating. We brought our vehicle in for check engine and oil light. After two weeks not even a diagnostic was done. Constant excuse "they are so busy" More

The sales person Mischelle was HORRIBLE. Once she got the sale she was done. No return calls or follow up on promises. I would not take anything free from her. Salesperson of the year…NOT. T Once she got the sale she was done. No return calls or follow up on promises. I would not take anything free from her. Salesperson of the year…NOT. The entire experience there was absolutely dreadful. More

had a very pleasant service experience working with Jessica,but still waiting to get a call back about my recall situation. Jessica,but still waiting to get a call back about my recall situation. More

The ONLY person at this dealership who was friendly was the finance manager. Tried to make a good deal and left since deal could not be reached, reconsidered and tried to call back, No one was ever at thei the finance manager. Tried to make a good deal and left since deal could not be reached, reconsidered and tried to call back, No one was ever at their desk to answer the phone, texts sent with no response; finally was told there may be a deal if the car wasn’t sold over the weekend (after driving 2.5hrs to give our business); told that the 3 recalls on the vehicle were not important (even though the one said the hood could fly up and block vision possibly causing a crash). The car buying process took incredibly long for no good reason; we asked to take a measly $130 something off and they wouldn’t; they would not give us a half tank of gas for full; the car was in decent condition when test driven, said car was moved and when we went to leave after purchase, there was a nick in the windshield that wasn’t there. We were accused of it happening when we left even though we did not leave the lot; argued with the accuser; what was to be the customer service “manager” came out very defensive and would not help; asked for the inspection report, never got it; asked for the general manager’s information and was told, “no, and that’s a capital NO”; was also told there was no window for return and that policies were in place in Virginia. Left dealership extremely disgruntled. WORST CUSTOMER SERVICE EXPERIENCE EVER!!! They only wanted our money and that vehicle off the lot. More

I'm very happy with their services they are very polite and make you feel at home. I recommend them to anyone and make you feel at home. I recommend them to anyone More

Sayed helped me in getting the car that I wanted. He is very helpful and let me achieved the budget that I can afford He is very helpful and let me achieved the budget that I can afford More

Bought our Hyundai Tucson. Tim was referred to me by my friend who also bought their Hyundai Tucson at Safford Hyundai of Springfield with him. Tim is so friendly and really li Tim was referred to me by my friend who also bought their Hyundai Tucson at Safford Hyundai of Springfield with him. Tim is so friendly and really listen to what you need and will help you. Staff are friendly and dealership is clean. More

Abdon V is the best! Always great service and I even got a car wash! Always great service and I even got a car wash! More

Very satisfied with the service I get at this dealer. The customer service is always ready to assist. And the technician who is on charge about my car is very helpful and kind. Thanks! The customer service is always ready to assist. And the technician who is on charge about my car is very helpful and kind. Thanks! More

Had a good experience with this dealership. They offered several solutions to a the program was having They offered several solutions to a the program was having More