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Safford Hyundai of Springfield

Springfield, VA

4.1
429 Reviews

7615 Loisdale Rd

Springfield, VA

22150

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Showing 429 reviews

August 20, 2025

Great service by Safford. My third free one for my 2023 Santa Fe. I waited in their comfortable lounge and it took less than 90 minutes. Much better than going home and comi More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I failed to get it.
Sep 08, 2025 -

Safford Hyundai of Springfield responded

Thank you for taking the time to share your experience with us. We're delighted to know that you are happy with the service that you received. If there is ever anything else that we can assist you with in the future, please do not hesitate to reach out. Thanks again!

August 16, 2025

Great service and helpful staff always pleasant and friendly to deal with easy to get answers and appointments More

by phyllishevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 08, 2025 -

Safford Hyundai of Springfield responded

We're so happy to hear that, thank you!

May 29, 2025

Todd was great at explaining the recommendations for my car. I’m grateful that I met Todd with all of his knowledge and experience. More

by Canty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Trestrail
Jun 05, 2025 -

Safford Hyundai of Springfield responded

We're so happy to hear that, Canty! Please let us know if there is ever anything else that we can assist you with in the future!

May 19, 2025

a horrible place to buy a car. You never get what you pay for. The lie about the quality of the service Daley about the experience. You’re going to get the overcharge force things More

by mardeplata1410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex
Jun 05, 2025 -

Safford Hyundai of Springfield responded

This is very disappointing to hear. Please reach out to our General Manager, Robert Goston at your convenience at (703) 776-9040 to discuss further.

May 15, 2025

This dealership was able to get me in and fix my car in one day. The service people were kind and helpful. The car was cleaned and vacuumed when I received it. Will definitely bring my car back there for f More

by bobaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Jun 05, 2025 -

Safford Hyundai of Springfield responded

We're thrilled to hear about your recent experience with our team here at Safford Hyundai of Springfield. Please always feel free to let us know if there is ever anything else that we can assist you with in the future!

May 10, 2025

3 weeks waiting for a diagnosis with no call, email, text, no loaner. I called and nobody is available. Horrible. More

by Daniel Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Jun 05, 2025 -

Safford Hyundai of Springfield responded

We are very sorry to hear about this. Please reach out to our General Manager, Robert Goston at your convenience at (703) 776-9040 to discuss further.

April 18, 2025

This dealership is great. Always gives me great service. I rate them a 10 recommend customer to go there More

by annajohnson0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Apr 28, 2025 -

Safford Hyundai of Springfield responded

We're so happy to hear that, Anna! Thank you for kind feedback and recommendation. We look forward to your next visit!

Apr 28, 2025 -

annajohnson0525 responded

Great see you then

March 30, 2025

Had a great no-pressure sales experience at Safford Hyundai. Primarily worked with Kevin, a new but friendly sales consultant. He was very patient and seemed eager to learn about what a customer was ac More

by NOVA_Family2121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Miguel, Terry
Apr 28, 2025 -

Safford Hyundai of Springfield responded

Hello NOVA_Family2121, We are delighted to hear that you are happy with your recent experience with our team here at Safford Hyundai of Springfield. We will be sure to pass along your very kind words. If there is ever anything else that we can assist you with in the future, please do not hesitate to reach out!

February 24, 2025

Service writers were excellent; keeping me informed through the process. The service manager Mr. Kim was especially exceptional in helping guide this major problem and in answering all my concerns. Ku More

by LIVERPOOLJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AB, Alex, Peter Kim
Feb 27, 2025 -

Safford Hyundai of Springfield responded

We're so glad to hear that you are happy with the service that you received from our team! If there is anything else that we can assist you with in the future, please let us know. Thanks again!

January 13, 2025

I had an issue with oil consumption, and Alex, the service manager, was able to help me resolve it. Alex was great at handling the situation, efficient, and professional. More

by Daniel Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 24, 2025 -

Safford Hyundai of Springfield responded

We're so happy to hear that, Daniel! Please let us know if there is anything else that we can help you with! Thank you!

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