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Safford Hyundai of Springfield

Springfield, VA

3.9
417 Reviews

7615 Loisdale Rd

Springfield, VA

22150

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Showing 417 reviews

November 16, 2024

Best car purchase experience. Friendly, approachable, and patient with all our questions. Thank you Mishelle. More

by LBE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mishelle, Terry
Nov 19, 2024 -

Safford Hyundai of Springfield responded

Thanks you for your very kind feedback, we really appreciate it! If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again and congratulations - we hope you're enjoying your new ride!

October 21, 2024

Great service and staff. Didn’t have to wait and was out in a snap. More

by bobbiestiftar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Oct 23, 2024 -

Safford Hyundai of Springfield responded

We're so glad to hear that, thank you!

October 18, 2024

Excellent approach and friendly service. Accommodating to my needs and super transparent with the numbers and calculations. I hope the cat will work as great as the shopping experience More

by LaurStan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Oct 23, 2024 -

Safford Hyundai of Springfield responded

Thanks for the great feedback, we really appreciate it!

September 01, 2024

Safford Hyundai of Springfield kindly guided us through. We could enjoy their service. Thank you Dakota! More

by hj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Childers
Sep 12, 2024 -

Safford Hyundai of Springfield responded

We're so happy to hear that, thank you!

August 01, 2024

Outstanding service from Al employees! Very professional and knowledgeable. Courteous and friendly. .The staff continues to assist an answer questions that we have following delivery. More

by Justwaynet1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ADANIA Garcia and others
Aug 06, 2024 -

Safford Hyundai of Springfield responded

We appreciate your kind words - thank you!

July 06, 2024

I am happy with their service, very polite staff and timely completion of what was requested More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Jul 08, 2024 -

Safford Hyundai of Springfield responded

We're happy to hear that, thank you!

June 25, 2024

I had my car towed on June 11, 2024. I sit here now on June 25, 2024 with no diagnosis of what is wrong. Multiple calls and even went in person. All I get is the same response. No one h More

by mottl_nate
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene
Jun 25, 2024 -

mottl_nate responded

Please respond

Jul 08, 2024 -

Safford Hyundai of Springfield responded

Hello mottle_nate, We are very sorry to hear about this. Unfortunately we are unable to locate your records based off of the name on your review. Please reach out to our Service Manager, Peter Kim at your convenience at (703) 776-9040.

May 31, 2024

Service is always easy to schedule and Service managers friendly and helpful. Always know up front what will be done, how much it will cost, and how long it will take. More

by danzgdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Jun 04, 2024 -

Safford Hyundai of Springfield responded

We're so happy to hear that, thank you!

November 15, 2023

I went online to buy a car, found a car. Then they sent me to Safford Hyundia who told me they dont ship cars and I need to drive 16 hrs to pick it up. More

by showmeb
Recommend Dealer
No
Employees Worked With
Leon
Nov 20, 2023 -

Safford Hyundai of Springfield responded

Hello, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and while we would love to be able to ship our vehicles everywhere it is currently not a possibility. We know how frustrating that can be as we always want to go the extra mile for our customers. Please contact us if you would like to discuss this in further detail. Sincerely, The Team at Safford Hyundai of Springfield

November 10, 2023

Had my car worked on and all that is wonderful. On the way home check brake light came on. I have called the dealership several times and left voice mails and even emailed them and no one has the c More

by dalfonzo4195
Recommend Dealer
No
Employees Worked With
none
Nov 15, 2023 -

Safford Hyundai of Springfield responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers, and it is disappointing to hear we have fallen short on this matter. Your feedback will be passed along to our team so that we can work on improving this. Please reach out if there is anything else you would like to discuss. Sincerely, The Team at Safford Hyundai of Springfield

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