Safford Hyundai Genesis of Springfield - Service Center

Richard was my service technician. He was very courteous. He keep me in the loop with my issue and promptly noticed me when everything was completed. Great friendly service. Never overcharged. courteous. He keep me in the loop with my issue and promptly noticed me when everything was completed. Great friendly service. Never overcharged. More

Nice staff and service. Satisfied with Stafford Hyundai. They seem to care about the customer. The service area, showroom and waiting area was spotless! Thanks for the car wash and vacuum...nice touch They seem to care about the customer. The service area, showroom and waiting area was spotless! Thanks for the car wash and vacuum...nice touch More

Service was great and thorough. Wish I had been given a notice for time for check up instead of relying on me to remember. I have a sticker in window to remind me next time. Wait time was good. Waited comf notice for time for check up instead of relying on me to remember. I have a sticker in window to remind me next time. Wait time was good. Waited comfortably in the Customer Lounge. Service Manager was polite, respectful and courteous. He was very business like and professional. More

Very satisfied with professional service provided by R. Francisco at Stafford Hyundai, Springfield VA. Practice good customer service, called and kept me updated on car status. Francisco at Stafford Hyundai, Springfield VA. Practice good customer service, called and kept me updated on car status. More

Great service .abdon was very respectful and very helpful. I am satisfied with work done. Safford was efficient and responsive. They fixed unusual problems with car helpful. I am satisfied with work done. Safford was efficient and responsive. They fixed unusual problems with car More

Abdon, my service advisor, was great and so professional. As a customer, I really value and appreciate that from a service advisor. I would also like to add how open and honest he has been to me regarding wh As a customer, I really value and appreciate that from a service advisor. I would also like to add how open and honest he has been to me regarding what my vehicle needs. In my humble opinion, he is the best service advisor this dealership has employed and which is why I only service my vehicle when he is in. More

Good service I like it Fast and easy I’m satisfied with Good service I like it Fast and easy I’m satisfied with us every service I bring my car there thanks again 10/10 Nice Good service I like it Fast and easy I’m satisfied with us every service I bring my car there thanks again 10/10 Nice More

Sonata Engine Repair I was very pleased with the customer service at Safford Hyundai in Springfield, Virginia. From the moment I came in until I drove away, their customer I was very pleased with the customer service at Safford Hyundai in Springfield, Virginia. From the moment I came in until I drove away, their customer service representative (Fred Corbin) was helpful and informative. My vehicle needed significant engine work, so it took longer than might be expected for a Sonata. Their work was done well and they completed it correctly the first time. More

Service Satisfaction Arrived at the dealership service department and received a very friendly reception from Richard the service representative. He told me everything th Arrived at the dealership service department and received a very friendly reception from Richard the service representative. He told me everything that would be done during this visit and what it would cost me. He informed me that it was under warranty and the service would cost me nothing. He also suggested I take advantage of a free car wash. He informed me that I would receive a call when the car was ready for pickup. He called and the car was ready in a couple of hours. The car was very cleaned and Richard thanked me for using Hyundai. It was a very good experience and better than my past experience with other dealerships. More

I was very please from making my online appointment, dropping my car and speaking with service representative Abdon Valdes knowing that everything would be handled. Thank you all @ Safford Hyundai dropping my car and speaking with service representative Abdon Valdes knowing that everything would be handled. Thank you all @ Safford Hyundai More