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Safford Hyundai Genesis of Springfield - Service Center

Springfield, VA

4.1
94 Reviews

94 Reviews of Safford Hyundai Genesis of Springfield - Service Center

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May 24, 2021

Rene was on top of my situation l He took charge and fixed everything. I feel very comfortable with him because he makes sure things are done right. The whole dealership is about customer service and More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

That's so great to hear, Sandy! We're happy that you're happy! Let us know if there is anything else that we can assist you with in the future!

May 23, 2021

Abdon is always friendly and knowledgeable. Service is usually quick and professional. I have always taken my car here and because of the good experiences I've had here is why I would buy another Hyundai More

by hayleyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

Hello and thank you for your very kind feedback. We're delighted to learn how happy you are with our team at Safford Hyundai of Springfield. If there is anything else that we can help you with, please let us know!

May 19, 2021

They are prompt in keeping their appointments. They finish the job well within the allotted time. I appreciate people that appreciates my time. Staff is very professional and courteous. More

by Drnicely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

Thank you for taking the time to share your thoughts and feedback with us. We're so glad to hear that you are happy with the service that you receive from our team. If there is ever anything else that we can assist you with, please let us know!

May 13, 2021

I have a 2019 Genesis that always draws compliments in from friends and strangers. It has low mileage due to the coronavirus but I still keep up with maintenance service work. I have worked with very know More

by Harriet Leben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monsita Saunders, Abdon Valdes
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

Hello Harriet, We're delighted to hear about your experience with our team here at Safford Genesis of Springfield. It's always a good feeling to see a great review on our page from a happy customer. Please let us know if there is ever anything else that we can assist you with!

May 12, 2021

My service rep Robert did a fantastic job, he not only took great care of me and my car, he even took the time to show the kids some car parts and some of the service operations they were curious about, i More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

Hi Frank! We're overjoyed to hear about your experience at our dealership. Your satisfaction is very important to us. We look forward to your next visit!

April 22, 2021

Courteous, attentive, timely, all around good service!! My car was washed and cleaned when the service was completed. Safford Hyundai is the best Hyundai dealership that I have been done business with. More

by PB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

We're happy to hear that you had a five-star experience at our dealership. Your satisfaction is truly our top priority. Thanks again!

April 21, 2021

Rene did a great job. He took the time to ask detailed questions, repeating the question before responding to it. He was thorough, thoughtful, and courteous. More

by Badgerwillows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

Thank you for sharing your feedback, we greatly appreciate it! Please feel free to let us know if there is ever anything else that we can assist you with!

April 17, 2021

Very courteous.Greeted me immediately upon arrive.Came one hour early & they immediately took me in.car was ready in just over an hour.Prompt phone call.Did Inspection & cleaned car.Very nice service More

by Karen.bennis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot remember
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

We're so happy to hear that, Karen! Thank you for your very kind feedback!

April 09, 2021

I made an appointment to take my car for service the help desk Assocites were very helpful and made the transition very smooth in a timely matter. More

by a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdon
Jun 08, 2021 -

Safford Hyundai Genesis of Springfield responded

We're happy to hear that, thank you!

April 06, 2021

I think this is the best dealership services in DMV erae i believes any one needs services it has to be done in this dealership nice stuff and nice services More

by ibrahim48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Osorio
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