Safford Hyundai Genesis of Springfield - Service Center

Service writers were excellent; keeping me informed through the process. The service manager Mr. Kim was especially exceptional in helping guide this major problem and in answering all my concerns. Ku through the process. The service manager Mr. Kim was especially exceptional in helping guide this major problem and in answering all my concerns. Kudos to all involved in the repair of my vehicle. More

I had an issue with oil consumption, and Alex, the service manager, was able to help me resolve it. Alex was great at handling the situation, efficient, and professional. service manager, was able to help me resolve it. Alex was great at handling the situation, efficient, and professional. More

Great service and staff. Didn’t have to wait and was out in a snap. Didn’t have to wait and was out in a snap. More

I am happy with their service, very polite staff and timely completion of what was requested timely completion of what was requested More

I had my car towed on June 11, 2024. I sit here now on June 25, 2024 with no diagnosis of what is wrong. Multiple calls and even went in person. All I get is the same response. No one h I sit here now on June 25, 2024 with no diagnosis of what is wrong. Multiple calls and even went in person. All I get is the same response. No one has looked at your car. More

Service is always easy to schedule and Service managers friendly and helpful. Always know up front what will be done, how much it will cost, and how long it will take. friendly and helpful. Always know up front what will be done, how much it will cost, and how long it will take. More

Had my car worked on and all that is wonderful. On the way home check brake light came on. I have called the dealership several times and left voice mails and even emailed them and no one has the c On the way home check brake light came on. I have called the dealership several times and left voice mails and even emailed them and no one has the courtesy to call me back!!!! This location for some reason lacks common courtesy as far as answering phones and returning calls. A lot of times the only way to get a response is to show up at the dealership. This is totally unacceptable and poor customer service. More

After long term experience, the past two visits were extremely disappointing and frustrating. We brought our vehicle in for check engine and oil light. After two weeks not even a diagnostic was done. Co extremely disappointing and frustrating. We brought our vehicle in for check engine and oil light. After two weeks not even a diagnostic was done. Constant excuse "they are so busy" More

had a very pleasant service experience working with Jessica,but still waiting to get a call back about my recall situation. Jessica,but still waiting to get a call back about my recall situation. More

I'm very happy with their services they are very polite and make you feel at home. I recommend them to anyone and make you feel at home. I recommend them to anyone More