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Safford Hyundai Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
4.3
1,201 Reviews
We are the oldest and largest DC area Hyundai Dealer since 1986 and have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, click on Vehicle Finder Service, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, fill in your starting address below for interactive driving directions and other contact information. We look forward to serving you!
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10925 Fairfax Boulevard

Fairfax, VA

22030

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Showing 1,201 reviews

December 22, 2025

Extremely poor communication. I had to call and leave messages only to not get calls back. The worst part was that I was also told two conflicting things about my car. First they More

by markgranger7
Recommend Dealer
No
Employees Worked With
Charisse, Jorge, Derek
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Dec 24, 2025 -

Safford Hyundai Fairfax responded

Thank you for sharing your experience with us, Mark. We understand that communication is crucial and we appreciate your feedback regarding the conflicting information you received about your vehicle. We strive for clarity and efficiency at Safford Hyundai Fairfax, and your insights help us improve. Our team values your input and hopes to regain your trust. Sincerely, The Team at Safford Hyundai Fairfax

December 22, 2025

Service was completed, but rotated tires received no additional air pressure - all remained at 28/29 which was 6-7 lbs psi low... also, no communication regarding when car was ready for pick up More

by paloesche0
Recommend Dealer
Yes
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Dec 24, 2025 -

Safford Hyundai Fairfax responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. It's important to us that our customers have a smooth and transparent service process at Safford Brown Hyundai Fairfax. We understand the importance of proper tire pressure and timely communication. Please feel free to reach out to us directly, as we would like to discuss your concerns further. Thank you again for your input! Sincerely, The Team at Safford Hyundai Fairfax

December 22, 2025

I already filled out the survey No updates were ever given to me. I waited 5 hours at a starbucks for an oil change and tire rotation. I had to call to get an update. The service center seemed overbooke More

by CHRIS.ANAYA77
Recommend Dealer
No
Employees Worked With
Robert
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Dec 24, 2025 -

Safford Hyundai Fairfax responded

Chris, I understand your frustration with the situation. However, I am unable to connect the name on your review to a VIN number, and thus am unable to assist further without being able to see your service records. I would appreciate if you could reach out to me directly with more information so I can help. I hope to hear from you soon. Sincerely, Derek Wright Parts and Service Director dwright@saffordauto.com

December 21, 2025

No problem at all! ! Just help me w/ the problems why the warning lights were on More

by jmoebus7
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 21, 2025 -

Safford Hyundai Fairfax responded

Thank you for your feedback! We appreciate your understanding with the warning lights issue. Please feel free to reach out to us at Safford Brown Hyundai Fairfax, and we would be happy to assist you in resolving any problems. We look forward to hearing from you! Sincerely, The Team at Safford Hyundai Fairfax

December 21, 2025

Sung was very respectful and professional. I got a pretty good deal from Safford Hyundai. More

by arman.hussaini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sung Lee
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Dec 21, 2025 -

Safford Hyundai Fairfax responded

Thank you so much for choosing Safford Brown Hyundai Fairfax! Please let us know if we can be of any more assistance.

December 21, 2025

Knowledgeable, quick turnaround Understood problem, provided loaner, repair under warranty and returned next day. Thanks More

by john@sherburne.net
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 21, 2025 -

Safford Hyundai Fairfax responded

Thanks for sharing your thoughts about your experience with Safford Brown Hyundai Fairfax. We appreciate your business and hope to see you again soon!

December 21, 2025

We buy all of our cars from Don. Great service. Sales manager and the whole team are exemplary. More

by jwinthers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2025 -

Safford Hyundai Fairfax responded

Thanks for sharing your thoughts about your experience with Safford Brown Hyundai Fairfax. We appreciate your business and hope to see you again soon!

December 21, 2025

Good They were polite efficient and professional. Good location as well I like them a lot More

by LINDA93
Recommend Dealer
Yes
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Dec 21, 2025 -

Safford Hyundai Fairfax responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Hyundai Fairfax.

December 21, 2025

The rep at the dealer provided me with the best help to get my car resolved and ordering the parts I needed More

by jorgeramirezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chyrisse Chamberlain
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Dec 22, 2025 -

Safford Hyundai Fairfax responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 20, 2025

Josh the service manager is excellent. He was able to get me in very quick and took care of all of our warranty issues. Five stars and thank you again Josh. More

by BRIANBALLDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Safford Hyundai Fairfax responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Hyundai Fairfax.

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