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Safford Ford Lincoln of Salisbury

Salisbury, MD

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151 Reviews

1902 N Salisbury Blvd

Salisbury, MD

21801

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Showing 151 reviews

March 06, 2022

We went for a scheduled recall repair. After being at the shop all day, they said they will now order the parts so we can bring it back sometime in the future. They had the vin since we’ve More

by 5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Mar 08, 2022 -

Safford Ford Lincoln of Salisbury responded

We are very sorry to hear about this, 5. This information has been given to our management team who would like to speak with you about it. Unfortunately we are unable to locate contact information for you based on the name on your review. Please reach out to our Service Director, Jerry Mattos directly at (443) 210-4835.

March 05, 2022

I would surely recommend Safford Ford Lincoln to anyone searching for a new or used vehicle. Their salesmen are motivated to make a sale and the service department is stellar. More

by jodiggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian
Mar 08, 2022 -

Safford Ford Lincoln of Salisbury responded

Thanks for the great feedback, we really appreciate it! We hope that you are enjoying your purchase!

March 04, 2022

Promised things and didn’t deliver. Bait and switch on interest rate, suv was filthy after 2 so called cleaning. Food crumbs still under seat. The finance person had a nasty attitude More

by mswhite21804
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus and younger white woman was finance. Never got any business cards from anyone
Mar 08, 2022 -

Safford Ford Lincoln of Salisbury responded

We are very sorry to hear about your recent experience at our dealership. This information has been given to management to look into. Unfortunately, we are unable to locate contact information for you based on the name in your review. Please reach out to our General Manager, Ken Becker at (443) 210-4835.

March 03, 2022

Ordering was easy, price was as expected. Friendly staff. Everyone was willing to help us More

by dunn882
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Noah
Mar 08, 2022 -

Safford Ford Lincoln of Salisbury responded

That's great to hear, thank you!

March 02, 2022

I was very pleased with my salesman Marquise! He was very knowledgeable about the vehicle I purchased and had all the answers to my questions. I recommend Safford Ford of Salisbury to everyone. More

by The Marvels
Recommend Dealer
Yes
Employees Worked With
Darrell Rathell, Marquise
Mar 08, 2022 -

Safford Ford Lincoln of Salisbury responded

Thank you for your very kind feedback, we really appreciate it! Congratulations on your new ride!

February 26, 2022

Professional and A+ customer service. Listened to my concerns and resolved my problems. Above and beyond attention from the service writers. More

by Waydethornton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey
Mar 08, 2022 -

Safford Ford Lincoln of Salisbury responded

We're so happy to hear that, thank you!

February 25, 2022

Dealt with collision center. No appointments for 3 months out. Appointment made for a Monday, had to call for an update and car wasn’t even ready until Thursday for minor repairs More

by Janettalley86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Catherine
Mar 08, 2022 -

Safford Ford Lincoln of Salisbury responded

Hello Jeanett, We are very sorry to hear about your recent experience at our dealership. This information is very important to us and has been given to management to look into.

February 23, 2022

Kyle was very knowledgeable about the vehicle and was able to answers our questions. We were really just looking not sure if we wanted to buy yet but knew we wanted a different vehicle. And we couldn' More

by theresa7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle and Debbie
Feb 24, 2022 -

Safford Ford Lincoln of Salisbury responded

Hello Theresa! Thank you for taking the time to review your experience at our dealership. Your satisfaction is our top priority. If there is ever anything else that we can assist you with, please feel free to let us know. Thanks again and congratulations!

February 22, 2022

Dropped my Bronco off for service- everything completed to my satisfaction and in a timely manner. More

by SALISBURYCLARKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 24, 2022 -

Safford Ford Lincoln of Salisbury responded

We're happy to hear that, thank you!

February 22, 2022

Very great service done! My truck was finished with its recall in good time. Joyce did very well with keeping me updated through the process! More

by Kylebiester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce
Feb 24, 2022 -

Safford Ford Lincoln of Salisbury responded

That's so great to hear, Kyle! Thank you for your very kind feedback. If there is ever anything else that we can assist you with, please feel free to let us know.