Safford Ford Lincoln of Salisbury

Good service on a front differential issue. Service had vehicle for a week. Service Advisor (s) kept track of the progress. vehicle for a week. Service Advisor (s) kept track of the progress. More

The car appears to be repaired correctly It was returned very clean. I wish they did a better job keeping me updated on the progress very clean. I wish they did a better job keeping me updated on the progress More

If there was a 0 rating I would give them that. I brought my 2014 Ford Focus to the Salisbury Safford dealership this morning. Told them I needed a windshield washer pump. Low and behold they charg brought my 2014 Ford Focus to the Salisbury Safford dealership this morning. Told them I needed a windshield washer pump. Low and behold they charged me 155 dollars to tell me the same. Total bill if I had let them install would be $437.26. Thanks Josh for listening to me in the first place. I had to pay the $155.00 this morning for diagnostic test. What a rip off. Never will I be back to Safford. Sad that people are taken advantage of for a $71.00 part. Awful!! Ford will hear about this!! More

The people are very good and they do their best to help you with your service. The ability to interact with texting wads nice feature. you with your service. The ability to interact with texting wads nice feature. More

I liked this dealership because I didn’t have to wait long for someone to come help me even though it was a very hot day! Everyone was very professional! long for someone to come help me even though it was a very hot day! Everyone was very professional! More

Prompt and excellent service. Friendly and professional service advisor streamlines the check in and check out/billing process. Definitely- Safford is a better way to service! service advisor streamlines the check in and check out/billing process. Definitely- Safford is a better way to service! More

I was misled by service advisor Leah Gilmore. Service knew air filter only, would fix problem. They instead ran all sorts of unnecessary diagnostics. Not once informing me of any, ongoing unnessasary knew air filter only, would fix problem. They instead ran all sorts of unnecessary diagnostics. Not once informing me of any, ongoing unnessasary test, or monetary charges. Ended up charging me $ 158.70 for no work performed. I called to complain, spoke with Ken Becker, who justified these unnessasary charges, without explaining by which metric they were justified charges (stonewalled). I have been a customer with that location for 24 years, with different ownership over the years I had just spent near $2000.00 recently, and this is how they treat well paying customer's? More

They have a friendly staff that has good communication to the customers. They are well informed about the cars and can answer any questions that are asked the customers. They are well informed about the cars and can answer any questions that are asked More

Great experience and communication throughout the car buying process. We would definitely come back to Safford when the need occurs to purchase another vehicle. Thank You! buying process. We would definitely come back to Safford when the need occurs to purchase another vehicle. Thank You! More

I had a great experience, everyone was very professional, friendly and helpful. They went the extra mile to build a relationship and make sure I understood they valued my business. It was very refreshing. friendly and helpful. They went the extra mile to build a relationship and make sure I understood they valued my business. It was very refreshing. More