Back

Safford FIAT of Fredericksburg

Fredericksburg, VA

not yet
rated
74 Reviews

4535 Lafayette Blvd

Fredericksburg, VA

22408

Directions

Is this your dealership?

Sort by

74 Reviews of Safford FIAT of Fredericksburg

December 12, 2011

Bev Riley made our experience buying our new Fiat 500 one of the best we've ever had when buying a car. She was friendly, and took time to explain all details to us. No pressure at all to purchase our new More

by Gattuso
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bev Riley
Dec 19, 2011 -

Safford FIAT of Fredericksburg responded

Thanks for your kind words about our saleswoman, Bev Riley. We hope you enjoy your new FIAT (what's not to love?!) and truly appreciate your business with Safford FIAT of Fredericksburg!

December 05, 2011

Bev Riley was so awesome! She worked with me to make sure I was comfortable with the car and was sure to show me all of its features and information. She made sure to inform me of all the benefits it c More

by lcrobinson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bev Riley
Dec 12, 2011 -

Safford FIAT of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service with Bev while buying your new Fiat! Making sure our customers are pleased is our number one priority. We'll pass along your comments to Bev - and we hope you really enjoy your new FIAT!

October 31, 2011

Cherie was very friendly and very knowledgeable. She related her own Fiat owning experience to my purchase. She was byonde patience and braved a freezing day with me to walk the lot and find the perfect More

by vak9girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherie Rains
Oct 31, 2011 -

Safford FIAT of Fredericksburg responded

We're so glad you had a great experience with our Cherie during your FIAT purchase. Cherie is a very good example of the the type of employee Safford Fiat of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Cherie receives a copy of your letter in her employee file, and thanks again for passing along your 5-star review!!

October 23, 2011

Bought the new Fiat Lounge site unseen. Bev called me on a Friday afternoon, and bought the car Saturday AM. They delivered the car 200 miles from Fredericksburg Va.to Ocean Pines,Md.by 4:30 PM Saturday. Be More

by kschroyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bev
Oct 31, 2011 -

Safford FIAT of Fredericksburg responded

Thanks for sharing your great experience with us on dealer rater. We're glad you experienced great service, both with Bev and the entire dealership. Making sure our customers are pleased is our number one priority. We'll pass along your comments to Bev - and congratulations to your wife on her new FIAT - what's not to love, right?!

October 21, 2011

Casual intentions to check out the new Fiat, the teaser via TV and Jennifer Lopez. Met one of the nicest sales managers ever, ....Leo,years ago, he remembered me. That was impressive, it made me feel we More

by jim6538x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverley Riley
Oct 31, 2011 -

Safford FIAT of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Leo and Bev while shopping for your new FIAT. Both of these employees are perfect examples of the type of employees you will find at Safford Fiat of Fredericksburg - ones who are committed to the customer and making sure their job is done to the best of their ability at all times. We'll make sure they both receive a copy of your letter, and thanks again! Enjoy your new FIAT!!

October 06, 2011

The best car buying experience ever. Harmonie rocked it! She was so knowledgable and had an understanding very quickly what I wanted and found me the perfect Fiat! I would recommend the dealership to anyone More

by turtle64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harmonie
Oct 11, 2011 -

Safford FIAT of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Fiat of Fredericksburg. We'll pass along your kind words Harmonie - and look forward to seeing you again in the future! Enjoy your FIAT! (what's not to love?!?!?)

September 27, 2011

Marsha was very friendly and absolutely no hard sell. Best car buying experience ever. She was patience and knowledgeable. No question left unanswered. Everyone needs to buy a Fiat from Marsha! Come on More

by Hykinfool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marsha O'Hara
Oct 03, 2011 -

Safford FIAT of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your car purchase at Safford FIAT of Frederickburg.  The level of customer service that you received from Marsha is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  I will make Marsha aware of your positive feedback and make sure a copy of your letter is placed in her employee file. Thanks again, and enjoy you FIAT!!!

September 18, 2011

This was by far the best dealership experience we have had in the Fredericksburg area. Harmonie and Marsha were wonderful and went to great lengths to find the vehicle that we wanted. This is the place More

by Fiatfun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harmonie & Marsha
Sep 20, 2011 -

Safford FIAT of Fredericksburg responded

Thanks so much for taking the time to give us your positive feedback. Great customer service is what we're all about, and we're glad you got a chance to experience that with Marsha and Harmonie. Thanks for your word-of-mouth advertising for Safford Fiat of Fredericksburg - that's our best kind of advertising.....and have a blast with your new FIAT!!

September 12, 2011

We certainly enjoyed the atmosphere, service and attention received at the Fiat Studio. Harmonie was knowledgeable and very helpful. All our questions were answered and we had all the info we felt More

by mmurphy001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harmonie
Sep 20, 2011 -

Safford FIAT of Fredericksburg responded

thanks for taking the time to give us your feedback on your time spent at our dealership. we're so happy you love you FIAT, and that you had a great experience with harmonie - we think she's pretty awesome too! we're sorry that things went a little downhill with the transition between the FIAT and the Chrysler building. once we get our FIAT building up and running, we won't have any more issues with that - we regret that you had to deal with it during your car purchase, however. thanks for bringing it to our attention - we appreciate getting feedback that we can use to improve upon what we're doing.

September 08, 2011

Okay--here's the thing--at the Fiat dealership, everything was great. Harmonie, our salesperson, was very knowledgeable and friendly. She knew all about the different Fiat 500 models and helped u More

by prejudarcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harmonie Proctor
Sep 11, 2011 -

Safford FIAT of Fredericksburg responded

Thanks for taking the time to give us your feedback about your time spent with Fiat of Fredericksburg. We're so glad you had a great experience with Harmonie - but we do want to apologize for the problems that you had in finishing up your paperwork. Thanks for your patience! Feedback like yours is important for us to hear, and we will definitely take it to heart. We really hope you love your Fiat - we know you will! - and we look forward to seeing you for your regularly scheduled maintenance!

...
7