Safford Chrysler Jeep Dodge of Fredericksburg
Fredericksburg, VA
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After a long search for a new Jeep we found this dealer. They had a great inventory and the prices were really reasonable. The staff and sales people were very helpful and knowledgable. The finance part was They had a great inventory and the prices were really reasonable. The staff and sales people were very helpful and knowledgable. The finance part was very easy and clearly explained. Great dealership and I would reccomend them to all my friends and family. More
We purchased a new Jeep Patriott at Safford, and were very pleased with the excellent service we received. The sales representative was very knowledgeable and addressed all of our questions. He showed very pleased with the excellent service we received. The sales representative was very knowledgeable and addressed all of our questions. He showed us several vehicles and allowed us plenty of time to test and compare them without any pressure. He and his manager were able to negotiate a good price for the car we selected and gave us a very fair trade-in value for our old car. We also had a positive experience with the customer service and financing representave, who gave us a very competitive interest rate and handled the sale efficiently. We have had our new Jeep for a few days now and are very satisfied with it. We will return to Safford for our next car purchase. More
Well I would like to say that I was very angry and disappointed with the service that I had received back in early July 2011. I unfortunantly ran into Larry who was the sales rep. He had a very bad at disappointed with the service that I had received back in early July 2011. I unfortunantly ran into Larry who was the sales rep. He had a very bad attitude that really needs some adjusting and amongst everything else he kept giving me the runaround about what kind of vehicle he could put me in which i found to be a bunch of BS. He only brought out 2 used vehicles an 08 toyota camry and an 07 jeep liberty both with outrageous miles and for the price he was asking for them, was the same price i could have gotten for a brand new vehicle. He then tried to tell me that thats all the banks would finace which was bogus. No bank is going to finance anyone for a used vehicle over a certaina mount of miles and they want the car to last the just as long as the loan....I didnt get to experience a caring rep,maybe my experience would have been alot better, but Larry really needs to get replaced. And to top things off I ended up going about an hour down route 1 north and walked with a Brand New 2011 Kia Forte EX one week later!!!! More
"" my wife purchased a 2006 jeep from Safford about a year ago. we asked and asked for a carfax and never received one. due to purchasing this vehicle close to closing they to us they would have about a year ago. we asked and asked for a carfax and never received one. due to purchasing this vehicle close to closing they to us they would have it the next day. well we went to trade the vehicle in 3 weeks ago and were shown the car fax on this jeep, it had been in a accident leaving... ...damage to the front and rear end. we were told this was a certified vehicle we were lied to. Due to that we could only offered 7,000.00 less than what was owed on the jeep. to top things of we had the jeep in their shop 2 times for the transmition and had to pay a 150.00 deductable that we were not told about. then on top of that they said it was nothing wrong with it. come to find out the transmition was shoot, it would not even rev past 4000 rpm in neutral always though a vehicle should red line when it was floored. when all this was brought to the attention of the general managers attention he basically called us liars. he said everyone how buys from them gets a copy of the car fax and also they keep a copy that has been sign by the customer on file to show they gave the customer one. so he looked for it and lo and behold he could not find a copy. so tell me how's lie'n, cheating, and stealing from the Fredericksburg patrons. on top of it all they say there is nothing they can do about it. WE'LL SEE ABOUT THAT. more then welcome to contact me back on this situation. More