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Safford Chrysler Jeep Dodge Ram of Warrenton

Warrenton, VA

4.3
510 Reviews

7308 Cedar Run Drive

Warrenton, VA

20187

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Showing 510 reviews

December 04, 2021

This is the second time I’ve visited Safford for service on my Jeep. Both visits have been great. The work was done professionally & timely. They didn’t go looking for things to fix that weren’t required. T More

by DGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately I do not recall the names but they both were great
Dec 06, 2021 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

Thank you for your very kind feedback, we really appreciate it! We are overjoyed to hear that you are so happy with the service that you received from our team. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

November 02, 2021

Recently I purchased a B5 Blue Challenger from Stafford Chrysler Jeep Dodge Ram of Warrenton and unfortunately did not have a good buying experience. I traveled roughly 400 miles to this dealership after b More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin
October 27, 2021

The whole process went very smoothly. Thank you - the car was at one of there other dealerships, so they had the car come to us. Very nice Sales staff. More

by Lisa Zuras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalia Salem
Nov 09, 2021 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

We're so happy to hear about your experience, Lisa! Please let us know if there is anything else that we can assist you with. Thanks again and congratulations!

October 25, 2021

Service was fast and friendly, would recommend it to my friends and family. Great service! More

by Troy.johndeere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 09, 2021 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

Thanks for the great feedback, Troy! See you next time :)

October 18, 2021

Provided prompt service that was detailed and thorough. Worked with third party warranty company. No issues. More

by Kamphd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick, Oscar
Nov 09, 2021 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

We're so happy to hear that, thank you!

October 13, 2021

I brought my vehicle in for service due for 94,000 mi check. They kept it from 7 AM to 4 PM and only accomplished an oil change when I left instructions to do any and everything needed for the service. I More

by dbarber.cello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
How about 1 star
Nov 22, 2021 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

We're very sorry to hear about your experience with our service team. This information is very important to us and has been given to our management team who would like to speak with you about it. Please reach out when you have a moment at (540) 347-6622.

October 12, 2021

Getting better all the time! I've been using their sales and service department for many years! More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Oct 13, 2021 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

We're so happy to hear that, thank you!

September 14, 2021

Not sure why I wanted my time setting up an appointment when it took them 4 days to look at my truck and they have really increased the oil change prices for the diesels. It will be my last time going her More

by Stevew5565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis
Sep 14, 2021 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

We are very sorry to hear about your recent experience with our service department. Your feedback has been given to our Service Manager, Oscar Ortiz who would like to speak with you about it. Unfortunately we are unable to locate contact information for you based on the name on your review. Please reach out to him directly when you have a moment at (540)347-6622.

Sep 14, 2021 -

Stevew5565 responded

Hello, Well apparently there are too many cooks in the kitchen. I will not return to you all for service on my 2018 RAM 3500 that you all claim were overwhelmed with other work to work on my truck. I was not impressed with the past two services from you all on this truck and NO ONE responded to my email with a picture of the oil spilled under the truck and the red rag left attached to the area were the oil was sprayed all over. You all take way to long for service. I will only bring my 2011 RAM in for state inspection and maybe the 2018 for oil changes, but not sure anymore since they were bought at another dealership when I purchased the 2018 in August 2020.

September 13, 2021

Easy to make appointments and staff are friendly with fast checkout. Great for buying and service. More

by CF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 20, 2021 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

Thank you!

September 06, 2021

First time at this dealership. Went in for a screen issue and got it resolved quickly and easily, where another dealer was unable to resolve for us (car still under warranty). Great experience all around - w More

by annadski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 08, 2021 -

Safford Chrysler Jeep Dodge Ram of Warrenton responded

Thanks for the great feedback, we really appreciate it! We're glad to hear that we were able to assist you and get you back on the road. Please let us know if there is anything else that we can help you with!

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