Safford Chrysler Jeep Dodge Ram of Warrenton
Warrenton, VA
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Jeff and Stacie made this car buying experience the easiet I've ever seen. Friendly, courteous, and fast. They took the time to answer all of my questions, and genuinely cared that I understood each easiet I've ever seen. Friendly, courteous, and fast. They took the time to answer all of my questions, and genuinely cared that I understood each step in the process. I will recommend them to everyone I know! More
Stacie and the dealership staff were great to work with. They were knowledgeable and did not pressure us as we shopped and researched before making our decision. They were knowledgeable and did not pressure us as we shopped and researched before making our decision. More
Complete clown. Abrasive and unhelpful. Blew the sale with his attitude and unwillingness to address a maintenance issue where the vehicle in question was leaking oil. When asked for documentation on the with his attitude and unwillingness to address a maintenance issue where the vehicle in question was leaking oil. When asked for documentation on the defect, refused to provide it. Because of his unhelpful, discourteous and disrespectful attitude the 40K in my pocket will be in the hands of another dealer. More
Stacie listened to our needs and what my husband and I wanted in a new vehicle. Even though the minivan we wanted to see was a dealer demo and not accessible to us that day, she eagerly tried to reach th wanted in a new vehicle. Even though the minivan we wanted to see was a dealer demo and not accessible to us that day, she eagerly tried to reach the salesman and keys. When that wasn't possible (salesman in Florida and keys in his pocket), she immediately had a similar Town and Country Limited brought into the customer viewing area where she demonstrated the interior seat features and dashboard technology. She then had us take the driver's seat and talked us through basic steps. We felt she was very attentive, tried to give us a fair deal financially and laid out all the steps necessary to have the vehicle we purchased ready for our pick up the following week. The Saturday we arrived to pick up our new minivan, Stacie met us in the parking lot as we approached the dealership building. She again carefully reviewed the technology of the "key" system, sirus radio system, synced my cell phone to the vehicle for "hand free" communication. She was very thorough and we left the dealership lot very happy. After having our van four days, my husband and I would return to Safford in Warrenton to deal with Stacie or suggest that others we know consider vehicle shopping with her. More
We have purchased quite a number of new cars over the years. Stacie made this the most positve and informed car experience we have ever had. She knows her product and was able to effieiently work with years. Stacie made this the most positve and informed car experience we have ever had. She knows her product and was able to effieiently work with us through the pros and cons of all the options. We arrived at the perfect choice for us - which was NOT the most expensive or I suspect most profitable for her. Excellent sales professional. When it came time for the paperwork, Jeff was outstanding as well... clear and quick. He even went out of his way to meet me the next day to close out a few details. Historically, I really dislike the whole car buying experience. Safford of Warrenton stads apart from the rest. I expect that I will be a customer for a long time. More
We were contemplating one of two cars and appreciated the fact that Stacy gave us sincere advice to help us decide between the various options. This resulted in our purchase of the slightly less expensive ca fact that Stacy gave us sincere advice to help us decide between the various options. This resulted in our purchase of the slightly less expensive car that had the essential options we needed. We were able to go for two test drives which helped us talk things over without a sales person in earshot. Bottom line... no pressure to buy; a comfortable experience. Stacy was pleasant and knowledgeable. We also liked the fact that negotiations were able to proceed without putting a check on the table (the "are you sincere" trick of so many car dealers) or being put on hold for an excruciating long wait while a higher-up approves an offer (something we have been subjected to in many past purchases at other dealers). The price of good rather than great reflects the fact that our trade-in allowance was on the low side after negotiation... we accepted it because in the end it didn't matter as much as getting the new car, others may look at this differently. I would definitely recommend Stacy Wakefield as the person to see at Safford Warrenton. More
Had a great experience at Safford Jeep of Warrenton due to the time that he spent with us throughout the day getting us the best deal possible. I am very thankful that Jeff was the one outside when we pull to the time that he spent with us throughout the day getting us the best deal possible. I am very thankful that Jeff was the one outside when we pulled up in our car. We got top price on our trade in and a good price and financing options for the new vehicle we bought. Jeff is the kind of guy you would like to buy a car from. I highly recommend Safford of Warrenton as a dealership and Jeff as a salesman. More
We found everyone at the dealership very easy to work with. Our saleman was Ray Wood and he was great! He made our experience actually enjoyable. We would recommend him and the dealership to our frien with. Our saleman was Ray Wood and he was great! He made our experience actually enjoyable. We would recommend him and the dealership to our friends and family. More
I've never had a better dealership sales experience than working with the Jeffs. I came in to test drive a vehicle with my purchasing criteria in mind. I was up front with what I would pay and what I hop working with the Jeffs. I came in to test drive a vehicle with my purchasing criteria in mind. I was up front with what I would pay and what I hoped to accomplish - test drive, inspect vehicle, talk price, and financing but I hadn't intended to purchase that day. Jeff Billak was easy going and straight forward, I took the car to lunch with the wife, came back and I was out the door below the price of my USAA buying program price. Honorable mention for Ray Wood, thier service manager who does well to train the sales team in the fine details of the vehicles. This is a winning team at Warrenton. All car buying should be this easy. More