
Safford Chrysler Jeep Dodge Ram of Warrenton
Warrenton, VA
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We first visited Safford of Warrenton to explore the current lot inventory; we did not have any intent of purchasing a vehicle. However, after working with Stacie Wakefield we felt completely at ease a current lot inventory; we did not have any intent of purchasing a vehicle. However, after working with Stacie Wakefield we felt completely at ease and had a great customer service experience. At the end of the day, my wife purchased a Jeep Wrangler (Oscar Mike edition) and I placed an order for a custom built Jeep Wrangler. During the ordering process, Brendan Gallehr was also very helpful and willing to go over each option. In the end, Jeff Surratt was lightening fast in processing the financial part of the sale. Safford of Warrenton has a great team! More
I recently had the opportunity to buy a fun car (not one for commuting or family obligations). When I started I did not know what I wanted other than an American muscle car. I knew I wanted one of the thr for commuting or family obligations). When I started I did not know what I wanted other than an American muscle car. I knew I wanted one of the three American classic muscle cars but not which one. I visited several dealerships and Safford of Warrenton was the only one to try friendly customer service based about what I was saying and wanting, and not just trying the hard aggressive sales push. When I arrived at Stafford of Warrenton I was greeted by sales person Belinda Demelis. She showed me the available challengers on the lot and we took a test drive in the model I wanted, just wasn’t the right color and packages. When Belinda heard that I was trying to get a feel for the car to compare against other similar cars she modified the test drive route to better accommodate me. After the extended test drive I received lots of material on the vehicle and dealership and was on my way. No “buy this right now or the price will go up” pressure. I was then allowed time to think about my future car, what I would like it to have, and what a reasonable price would be. After test driving all the cars I was interested in my decision was to get a Dodge Challenger R/T Plus. During the time I was considering every detail of what I wanted, Safford of Warrenton transferred in a vehicle that was extremely similar to what I wanted (might have just been a coincidence). I noticed on the website and asked Belinda to setup a test drive for this vehicle. Belinda had the shop rush to have the car ready in a couple of hours (cleaned, safety inspection, etc) so I could test drive it right away. After the test drive I was given a very fair price for the vehicle and I requested the evening to think about it and was on my way without the pressure sales push. I returned the next day and let Belinda know that I had decided against buying the car. Belinda simply asked if she could help me find the car I did want without pushing the car I had rejected. She searched everywhere for the car I wanted but because I was so specific and wanted the vehicle to have several new packages it needed to be ordered. Belinda worked with Brandon Gallehr (sales manager) and me to build the order exactly as I wanted explaining the options and requirements for the packages to coexist on a single car. After the car was built I was presented with the MSRP and all possible incentives. After a short period of time we settled on a very fair price. I had come into the dealership with reasonable expectations on price based on my research and Safford of Warrenton quickly worked out a deal with me. I am now waiting for the car to be built so the deal can be finalized. I will provide an update once the deal is finalized and the ink dry (even thought the tough part is done, and it was not so tough) More
I came to the dealership for someone else, but ended up leaving with a brand new car! David Rawlings and Jeff Surratt were helpful worked miracles getting me into a car. I appreciate the kindness and eff leaving with a brand new car! David Rawlings and Jeff Surratt were helpful worked miracles getting me into a car. I appreciate the kindness and effort extended on my behalf. I will definately bring my daughter back when she is ready to buy a vehicle. More
Very nice people to do business with. No preasure, just good service. Very knowledgable staff. They were also helpful with what type of accesseries to get and where to get them. Br prepared to actually good service. Very knowledgable staff. They were also helpful with what type of accesseries to get and where to get them. Br prepared to actually ENJOY buying a car versus dreading it! More
Stacie worked diligently to get us a payment that we could afford on a vehicle that met our needs. She was extremely helpful, friendly and professional. She and the rest of the staff were a pleasure to could afford on a vehicle that met our needs. She was extremely helpful, friendly and professional. She and the rest of the staff were a pleasure to work with. I will be recommending Stacie to others. We visited 3 other dealerships before going to Safford. Stacie offered by far the most outstanding customer service. More
Stacie was amazing to work with and we will definitely be sending more people her way. She did an outstanding job and we will definitely be sending people her way!! sending more people her way. She did an outstanding job and we will definitely be sending people her way!! More
I called this dealership after numerous attempts to work with local dealers. Each of the salesperson(s) I dealt with until I called Stacie kept wanting to sell me a Jeep I didn't want. I called Stacie who w with local dealers. Each of the salesperson(s) I dealt with until I called Stacie kept wanting to sell me a Jeep I didn't want. I called Stacie who was recommended through the financial institution I was dealing. After talking to her she was the only salesperson who suggested ordering exactly the Jeep I wanted. I didn't mind waiting on the Jepp to get exactly what I wanted. Stacie walked me through the whole prcess and I even got my Jeep earlier than originally planned. It was a great experience working with Safford of Warrenton and Stacie Wakefield in particular. I will recommend her services to anyone I hear of that is in the market for a new or used Jeep. Thanks Stacie. More
Stacey is a GREAT person to do business with. She is extremely Knowledgable,Professional, and curtious. The consumate professional. She always has a big smile and time to help you even after your purch extremely Knowledgable,Professional, and curtious. The consumate professional. She always has a big smile and time to help you even after your purchase. In short, she's awesum!! Thanks Stacey. Safford is a great place to buy or service your vehicle. More
The Safford team at Warrenton was great. Stacie was great to work with. She was very knowledgeable. I would definitely recommend visiting this dealership. Thanks again! to work with. She was very knowledgeable. I would definitely recommend visiting this dealership. Thanks again! More