Safford Chrysler Jeep Dodge Ram of Warrenton

We had a great experience working with Eve at Safford dealership.Eve was very helpful and understood what we wanted.She was able to work with us because,we were looking for a used,safe vehicle for our hi dealership.Eve was very helpful and understood what we wanted.She was able to work with us because,we were looking for a used,safe vehicle for our highschool daughter.We went to several other dealerships and came back to purchase a toyota Rav4 for our daughter.Thank you,Eve. More

My wife took her jeep in for a free oil change. When she picked it up she good about half way home when the low engine oil light came on and a terrible stink was coming from the vehicle. She called my son picked it up she good about half way home when the low engine oil light came on and a terrible stink was coming from the vehicle. She called my son who drove down and found the oil filter was not screwed on. called Safford who sent a tow truck. Several hours later when they said it was fixed and cleaned up she picked it up. When she got home she noticed oil covering the rear window and hatch. I took it to a car wash who refused to run it thru there system because of all the oil. I then took it to a touchless wash where about half or less of the oil was removed. I now have a oil covered vehicle that has an engine that was run out of oil because of their poor service. More

Foremost, this was my most enjoyable new car purchasing experience; by far. Since this was my first truck and I needed it to tow, I had many questions about the truck usage. I was convinced that the 2500 w experience; by far. Since this was my first truck and I needed it to tow, I had many questions about the truck usage. I was convinced that the 2500 was what i needed when Jeff suggested that I consider if I would ever upgrade the size of my current travel trailer; great food for thought. Ray provided several great explanations regarding why: 1) the 13 2500 (3.42 rears) could tow so much more that a few years ago and 2) explaining synthetic versus standard oil. David, my final salesman was honest, straight forward and did not attempt to pressure me. During price negotiations, discussions were calm, realistic and timely. Brendan was most adult sales manager I have encountered. I felt that he understood my position as I understood his. I would gladly recommend this dealership. I live about 90 minutes from the dealership and the overall attitude is why I purchased this far from home. More

Eve was very friendly and enthusiastic about her job. She was patient with us, as I had my 7 month old daughter with us. we didn't end up buying the day we visited as I had an outside bank finance the purcha was patient with us, as I had my 7 month old daughter with us. we didn't end up buying the day we visited as I had an outside bank finance the purchase and she was more than helpful getting everything squared away and all paper work needed and going where it was needed. More

The first time I dealt with this dealer we ordered a new Jeep, All cash so no finance. We waited a week for the Jeep to arrive. We were very excited to get the new vehicle for my wife, so we both left work Jeep, All cash so no finance. We waited a week for the Jeep to arrive. We were very excited to get the new vehicle for my wife, so we both left work early to drive the half hour there. One there we saw it and started to look it over....we ordered a panorama room and the one delivered did not have one. The salesmen Jeff asked if that was a big deal? Ah YES IT IS...we did not order this. So we left and ordered it from another dealer. My second experience was with my AC on my Dodge truck (had to use this dealer because I have a large truck) Long story short they said I needed a whole new AC system $2500. So I looked on the internet, bought the part for $225 and had in installed at a local garage for $180...Total $405. That is a huge savings and it stills blows cold! Third time, again I have to use them to check my truck because it is large, was for a turbo pressure not detected code. Took it there knowing what was wrong, just checking to see what they could do. They told me it needs a new turbo! Mind you I drove it there just fine, with only a check engine light on. I said no and told them I would pick it up the next day. I went to get it and it would not run, was it what they call limp mode, so I could not drive it away......I had to have them fix it for $2000. NEVER AGAIN WILL I USE THIS DEALER!!!! They robbed me for $2k because I could not take it to another place without towing it there More

Eve was incredibly knowledgable about the Jeep Grand Cherokee. She took a lot of time out of her day and worked very hard to make the sale! Cherokee. She took a lot of time out of her day and worked very hard to make the sale! More

I thought Stacie did a super job of getting the Nissan Van I found on the internet to her dealer and had it ready for me to test drive quickly. I couldn't believe how everything went very smoothly. Van I found on the internet to her dealer and had it ready for me to test drive quickly. I couldn't believe how everything went very smoothly. More

They initially found a leak in the oil pan and set up an appointment for its repair. It was covered under the warrantee. When I took it in for the service they noticed additional warrantee work that was n appointment for its repair. It was covered under the warrantee. When I took it in for the service they noticed additional warrantee work that was needed and so they did that also. Not every dealer service would have done that. When I drove out of the dealership, the car was running so well I felt this was now my dealership. Bill Morse More

Overall experience was very good. Very freindly and outgoing sales staff. No high-pressure sales tactics. A little dissapointed that a leak in the vehicle was not identified before it went on the sale outgoing sales staff. No high-pressure sales tactics. A little dissapointed that a leak in the vehicle was not identified before it went on the sales lot. It was a "certified" vehicle. Should have been inspected and repaired. Now I have to make a service appointment for a repair on the vehicle with less than 10,000 miles on it and owned only a few days. More

Although there was a problem with some warranty work not being done during the visit due to dealers time and scheduling issues, the General Manager took resposibility for that problem and dealt with it quic being done during the visit due to dealers time and scheduling issues, the General Manager took resposibility for that problem and dealt with it quickly and fairly when he was made aware of it. I was disappointed on the day but an acceptable outcome. More