Safford Chrysler Jeep Dodge Ram of Warrenton

free oil change and apperisal on my 2008 Dodge Ram 1500 .It. This is a Gimmick they get you to their service department and screw you around and never change your oil in the vechile waited over 2 hours and never This is a Gimmick they get you to their service department and screw you around and never change your oil in the vechile waited over 2 hours and never got the oil changed. Typical round around at Safford Dodge of Warrenton also Hope that Dodge receives this message they gave me a low price for my 1500 .12000 truck is in excellent condition only wanted to get a free oil change which was sent to me by US Mail I Didn't approach Safford Dodge They Contacted me. So if you get an offer for this Pleas be ware you will end up waistng your time .Once again Thanks Safford Dodge Oh Warrenton And all you Staff for you pathetic Service .Dennis More

Overall a good experience. Sam was great!! and we got the truck of our dreams at a great price. The finance process was typical but for the most part ... pleasant. We drove almo Sam was great!! and we got the truck of our dreams at a great price. The finance process was typical but for the most part ... pleasant. We drove almost 2 hours to view a specific truck and it was worth the drive. More

Friendly service - typical dealer experience We had the pleasure of working with Sam, Tony and JC at Safford. I found a used truck online that I was interested in. Sam was very knowledgeable ab We had the pleasure of working with Sam, Tony and JC at Safford. I found a used truck online that I was interested in. Sam was very knowledgeable about the vehicle and very friendly. After a long and frankly draining negotiating period we worked with JC. The technology at Safford was fantastic and made signing the contract and paperwork a breeze. I rated my experience average because it was a typical experience with a dealership. I expected there to be some negotiating - however it took Tony 2 hours to wrap up a deal for us. We were very open with where we needed to be on our trade in and what we though a fair price for the vehicle was. Tony was very friendly and knowledgeable, however we received his "best" offer 5 times. 3 times we tried to leave because the numbers didn't work for us. Somehow the best offer kept getting better. When presented with financing options we were given a sheet with a 4.3 rate on it and told that it was a very good rate. 20 seconds later here comes a sheet with a 3.09 rate on it. AMAZING. I found that process to be very frustrating and tiresome. I would recommend this dealership to anyone I know because everyone there was very kind and a pleasure to work with. However I would tell them that the "best" offer the dealership would make seemingly gets better and better. More

Professionalism, respect, courtesy and fairness On a whim, this past friday 3/20, we stopped in to look at the pickup inventory as between work and life, a truck was in order.. We were pleasantly s On a whim, this past friday 3/20, we stopped in to look at the pickup inventory as between work and life, a truck was in order.. We were pleasantly surpirsed to find both Tony Nardelli and JC Croft, two gentlemen that we've had the pleasure of working with on several previous purchases at a differnet location. Pleasantries having been exchanged, we were introduced to Ken Lassiter who would spend several pressure-free hours helping us determine the right model and option package that would suit our needs and budget. It is obvious that Ken truly enjoys what he does as he demonstrated expert, reality-based knowledge of both his product and his competition. Impressively, Ken was able to provide quantifiable information on which we were able to base our decision - not just marketing hype or propaganda, which is quickly and easily countered with a quick google search from the showroom floor. This saved us a tremendous amount of time and headaches as he had basically done our research for us. Having selected our vehicle, a 2015 Ram 1500 Eco-Diesel Crew Cab, Tony Nardelli and JC Croft came through with flying colors and helped us cross the finish line and leave in a different vehicle than the one we arrived in (as has happened before). In my experience, having purchased more vehicles than what most would consider prudent, this team stands head and shoulders above the rest. Usually, the sales guy works hard to get you to become emotionally invested in the vehicle, then the manager will come by and present the "foursquare", lowball your trade and perform a hard close on a "deal" that promises to significantly increase your cost, out of pocket expenses and ultimatley divest you of your wallet and insult your intelligence. That's before getting to the F&I guy who then tries his best to separate you from whatever change you have left. This is where Tony, JC and Ken differ. By not only listening to, but HEARING what their customer's needs, lifestyle, trade and budgetary considerations are, they take a proactive, consultative approach and as has been our experience with these gentlemen, present a proposal that meets every single criteria that we were seeking while also pointing out other benefits that we hadn't even considered. They do not shy away from the negatives either, which is rare, but instills an element of trust. No hard closes, no foursquare, no extended back and forth, no lowballing, no pressure and no scotchguard or undercoating pitches.. Only a realistic demonstration of the purchase figures combined with respect, sincerity and professionalism. This team demonstrates their understanding that "people buy from people", that today's customers are far more informed than in years past and insulting their intelligence will not bring them back for a 2nd or 5th time. I simply cannot fathom, nor have I ever found, a more professional, personable or fair experience elsewhere. Thank you once again, gentlemen! More

Friendly & Fair Driving three hours to look at a vehicle was not out of the way in my opinion, considering the research I had done and saw that Safford had what I had Driving three hours to look at a vehicle was not out of the way in my opinion, considering the research I had done and saw that Safford had what I had been searching for. The truck was very nice (Dakota) and the price was fair, which I was only able to negotiate down a little since the Internet Price was already lower than KBB. I felt I received a fair deal and it was a nice ride. A week later however, I realized my new ride didn't have the tow capacity I thought and called my original salesman, Sam Mingle, who understood my situation and worked to find me a truck that would fit my needs better. Not sure if this is an hugely unusual situation, but the Safford Team worked with me to trade back one for the other and I could not be happier with my new wheels (RAM). I'm sure another dealership may have said "sorry, the deal is done", but Safford was most helpful making sure I ended up with something better suited to my needs, and I drove off with something nicer than I ever imagined - most important to me was that this was done without any pressure. I'd certainly refer Safford of Warrenton to anyone at any time. My next step will be to buy an RV, which I'll now feel very safe and comfortable towing with the Ram. I'll be sure to look around at Safford RV and hope that I'll have another great Shopping Experience. More

Stress-Free and No Surprises Car Buying. From the moment I found my new Jeep Cherokee on line at the Safford Dealership in Warrenton, to the time I signed on the dotted line, this dealership From the moment I found my new Jeep Cherokee on line at the Safford Dealership in Warrenton, to the time I signed on the dotted line, this dealership was friendly, helpful, and efficient. When I gave my contact information Dwight called immediately. I let him know I was on my way to see a specific car and he and Sam made sure it was ready (heated seats and all) for me to test drive. Tony worked with me to get to the price I was willing to pay. John shared but didn't push me towards extras and had me out the door in minimum time in the midst of a snowstorm. They even fed my husband and me lunch, They thanked my husband for his military service. My husband came with me but I was buying the car. Everyone treated me as such and all financial decisions were explained to me. Tony gave us time to talk in private so we could made our decision to buy together. Sam took a picture of me with my new car and made sure we understood how to operate all the equipment necessary to get home in a snowstorm. I would rate this as the top buying experience I have every had purchasing a car! More

Internet Service! Jeffery Roberts assisted me through the entire process of finding the right truck for my needs. I searched three other dealerships while en route to m Jeffery Roberts assisted me through the entire process of finding the right truck for my needs. I searched three other dealerships while en route to my new truck, Jeffery and his crew were by far the most responsive, thorough, timely team I dealt with. Great work and thank you Jeffery and Safford! More

Top Notch Dealership My family has purchased two vehicles from Safford and both times it was a good experience. Everyone was very friendly and not at all pushy!!! Buying a My family has purchased two vehicles from Safford and both times it was a good experience. Everyone was very friendly and not at all pushy!!! Buying a car is a stressful experience, however Safford makes it very relaxed. Bill Hildebrandt our Sales Rep was fantastic!! We liked that he was very patient and did not pressure us at all! We would recommend Safford to all our friends and family More

WONDERFUL EXPERIENCE and loving our new truck! My husband and I purchased our truck from Safford of Warrenton and cannot say enough wonderful things about our experience. We have purchased 3 cars My husband and I purchased our truck from Safford of Warrenton and cannot say enough wonderful things about our experience. We have purchased 3 cars in the last 14 months and this dealer by far was the best to work with. The sales man Sam Mingle, sales manager Tony Nardelli and finance guy were all a pleasure to work with and we were in and out quickly. We have two children and loved that they had a "play room" to keep them busy while we were doing the paperwork. They were not pushy, answered all questions and just all round fantastic to work with. More

Best car dealership I have ever been to The employees at Safford in Warrenton are among the nicest and helpful people I have ever met. After taking with Jeff Roberts about my particular sit The employees at Safford in Warrenton are among the nicest and helpful people I have ever met. After taking with Jeff Roberts about my particular situation in needing a new car, he invited me to come by the dealership and take some of the Jeeps out for a test drive. He promised that he would work hard to get a lease payment that worked with my budget and my special circumstances. He introduced me to Jennifer Heckethorn who then helped me every step along the way with driving a few different cars before I settled on the Dodge Dart STX. John in financing was very efficient and kind, and he got the paperwork done in no time flat. I was out of the dealership in less than two hours, and i am very pleased with my new car. Thank you, everyone, at Safford. Keep up the excellent customer service. More