
Safford Chrysler Jeep Dodge Ram of Warrenton
Warrenton, VA
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VERY dishonest. Verbally agreed to purchase a particular warranty and to a certain interest rate. My son went to sign paperwork, while being instructed to sign on an Verbally agreed to purchase a particular warranty and to a certain interest rate. My son went to sign paperwork, while being instructed to sign on an electronic keypad, he couldn't see what he was signing, wasn't offered to see the paperwork or the computer screen, and when he asked about terms, he was simply told repeatedly "it's on the USB". He signed assuming they were being honest, but upon review of the USB (no paperwork provided at the time of sale anymore by this dealer) the interest rate is half a point higher, and the warranty was a much more expensive one than the one requested. When I called to speak with them, the finance manager never returned my call and the sales manager I was able to get on the phone was rude and just repeated the "it's on the USB" and "well, your son signed the papers". There are so may places to go to do business - do yourself a favor and do not go here. More
Thank you so much for helping my mom, Roslyn Argabright, get her new Jeep Compass Trailhawk. Bill helped her with everything and took the time to explain and answer all of the questions she had. We are extr get her new Jeep Compass Trailhawk. Bill helped her with everything and took the time to explain and answer all of the questions she had. We are extremely satisfied! More
Service Advisor staff extremely friendly (even though short staffed due to holiday weekend). Slightly frustrating it took a long time for LOF, rotate & check-out for noise but understand things happen. N short staffed due to holiday weekend). Slightly frustrating it took a long time for LOF, rotate & check-out for noise but understand things happen. Not service advisors fault. Very knowledgeable, upfront, friendly & accommodating. More