Safford Chrysler Jeep Dodge Ram of Warrenton
Warrenton, VA
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"A Dream come True" Let me start off with...This Dealership has it together. From the salesman all the way up to the GM. I had looked long and hard for a Plum Crazy Scat Let me start off with...This Dealership has it together. From the salesman all the way up to the GM. I had looked long and hard for a Plum Crazy Scat Pack. Sam Mingle was GREAT from start to finish. G.M. Tony Nardelli stepped in to resolve a issue with the car in a fast manner. John Stapleton in Finance made the deal go smooth...explained all my options and he was the best I have ever had to deal with in Finance. I am very happy to say I'm glad I drove 35 miles out of my way to visit them. Safford of Warrenton is very LUCKY to have this group of guys! More
Great My husband and I have never had such a great experience buying a car!!! Jeff Billak was so great, he did not push us into getting a car. He made us fe My husband and I have never had such a great experience buying a car!!! Jeff Billak was so great, he did not push us into getting a car. He made us feel very comfortable. Thank you for everything. More
Great Teamwork! We are so excited about our experience with all of you at Safford of Warrenton, that we have already given Sam's name to several of our friends here i We are so excited about our experience with all of you at Safford of Warrenton, that we have already given Sam's name to several of our friends here in Charlottesville! We were impressed with the way you all worked together to give us a smooth car-buying experience, and we now feel like part of the 'family'! ;-) More
Best Buying Experience All Around This was the best buying experience that I have had in years. No pressure from anyone and the manager was more interested in if I was having a good e This was the best buying experience that I have had in years. No pressure from anyone and the manager was more interested in if I was having a good experience than if I was buying a vehicle. I took a few days to make a decision and the salesman never bugged me at all. Very refreshing and not what I am used to. I have been back to the dealer several times since my purchase and I have been impressed with how friendly everyone is and that the manager has greeted me each and every time I have been there. The overall experience was excellent and I would highly recommend this dealership. More
Fast. Easy. Enjoyable I called Friday night, Came in Saturday morning and was out before noon! Great people and a great car buying experience. I would recommend Safford Chr I called Friday night, Came in Saturday morning and was out before noon! Great people and a great car buying experience. I would recommend Safford Chrystler Jepp Dodge Ram of Warrenton in the future. More
Great group to buy from Sam and the group of people I worked with were great. Made a deal happen I thought was too far off. Would definitely buy from this dealership again!! Sam and the group of people I worked with were great. Made a deal happen I thought was too far off. Would definitely buy from this dealership again!! More
Pioneer & Model For What A Car Dealership Should Be. By far my best car buying experience. A+++ Totally relaxed experience. The entire staff is super friendly and well informed on various makes and mo By far my best car buying experience. A+++ Totally relaxed experience. The entire staff is super friendly and well informed on various makes and models. Safford Chrysler Jeep Dodge Ram of Warrenton rocks! What a refreshing experience. I am so glad I went 30 miles out of my way to buy my Jeep for Safford. I live in northern Fairfax ( Great Falls ). The one hour ride was so well worth it. My super sales consultant, Lori Hertig took care of me. During the last snow storm a F250 pickup truck spun out of control and destroyed my custom ordered Jeep Grand Cherokee. I contacted a dozen Jeep dealers around me ( around Tysons Corner and Fairfax ) to see if they had a replacement. The only dealer / person who responded back to me with real matches was Lori Hertig of Safford Warrenton. She is a super knowledgeable and friendly sales consultant. She listens carefully, and came back with precise information. Within a 24 hour period, Lori found me several choices. Moreover, the prices were simple to understand, upfront, and competitive. Within a day Lori Hertig and John Stapleton ( Dir. of Finance ) had me back in a beautiful 2015 Jeep Grand Cherokee Overland, V8 Hemi, off-road package. Pretty much identical match to my previous car. The other dealers told me I would have to wait 8 to 10 weeks to order that configuration. Safford has the best inventory. Cars galore. I've worked in both big fortune 500 companies, small startups, and consulted to businesses. Safford Chrysler Jeep Dodge Ram is a model of what a dealerships should be. Aside from the totally modern aesthetics, friendly and knowledgable staff, clean facilities, and enormous inventory, they have clearly addressed all those negative experiences and "vibes" we all have when dealing with the legacy model. Safford is more like Carmax or other innovative dealerships who are redefining the car buying experience. Even the paperwork is all electronic. Once we finalized our choice of vehicle, the transaction itself took about one hour. We were in and out. Very professional, knowledgable, friendly, and low key. Totally in tune with what customers are yearning from dealerships. My thanks to Lori Hertig, John Stapleton, Tony Nardelli, and Brendon. Oh, and John's beautiful red lab :-) More
Best car buying expierience I was searching for vehicles through USAA and when I clicked submit on the page, 5 seconds later Safford called and asked how they could help us, I wa I was searching for vehicles through USAA and when I clicked submit on the page, 5 seconds later Safford called and asked how they could help us, I was blown away. Once we arrived, they people at the dealership were exceptionally nice and courteous and we never got the "Hard Sell" were dealers make you feel guilty or uncomfortable. After we picked out a vehicle from one of their other locations, they found that a technician drained the battery at that location, Sam bent over backwards to find us another suitable vehicle. Sam found one at their Fredericksburg location and drove us to the dealership to pick up our new car.. Not only that, but I had left my phone in his vehicle and he went out of his way to bring it back to me, needless to say, with a smile on his face.. I would like to give the whole dealership a big congratulations for changing my view of car salesmen... More
Excellent service yet again Just picked up a Jeep Wrangler I ordered. Really appreciate all the help Lori Hertig and the entire Safford team provided with this purchase. Extrem Just picked up a Jeep Wrangler I ordered. Really appreciate all the help Lori Hertig and the entire Safford team provided with this purchase. Extremely helpful every step of the way without being pushy or exceedingly high pressure. Lori really knew the product well (she drives a Wrangler) which helped immensely since I already own one and wasn't interested in having to teach a sales rep about their own product. Wanted to make my purchase at Safford/Warrenton based on a very good experience when my wife purchased a new Cherokee there last year from Sam Mingle (who recognized her when we walked in), but not necessarily at the cost of a better deal elsewhere. Not to worry -- used a buying service, and Safford/Warrenton came out as the best deal anyway. That was pretty affirming of my initial inclination. As a Wrangler owner I also really appreciate that they "get" and support the unique Jeep (especially Wrangler) lifestyle. Not just lip service, either - they support the local Jeep club, and stand ready to help with customization that can be a Wrangler owner's obsession. Very nice that John Stapleton in finance (another Wrangler driver!) tailored his presentation to our lifestyle (he remembered from the earlier purchase), saving us time and potential angst as a result. This place has the "old school" family atmosphere that encourages a long-term relationship with their customers, not just one more sale toward a monthly quota and done. Have been pleased with my dealings with the service department, as well...enough to drive out of my way to use them. Highly recommend Safford Jeep of Warrenton! More
New 2016 Dodge Durango purchase Went to dealership just wanting to look at the 2016 Dodge Durango. Had been to other dealerships who did not have the vehicle equipped as we were look Went to dealership just wanting to look at the 2016 Dodge Durango. Had been to other dealerships who did not have the vehicle equipped as we were looking for and who seemed reluctant to order what we wanted. This dealership had a vehicle with the equipment we wanted, but not the color, so they very willing ordered exactly what we wanted. They did not try to sell us a vehicle that they had in stock. The employees we dealt with were very personable and friendly. More