Safford CDJR of Warrenton
Warrenton, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My experience with Safford’s service department has been incredibly frustrating. I brought my 2024 Ram 1500 in after a previous repair failed to fix the problem. In fact, the inadequate repair left me stra incredibly frustrating. I brought my 2024 Ram 1500 in after a previous repair failed to fix the problem. In fact, the inadequate repair left me stranded on the side of the road in a dangerous situation. After explaining what had happened, I was assured that my truck would be looked at immediately when it arrived at the dealership. More than a day later, I checked on the status of my vehicle only to learn that it had not even been inspected. What makes this especially disappointing is that this delay comes after the service department already failed to properly diagnose and repair the original issue. Given the circumstances, I expected the matter to be treated with urgency and care. Instead, my truck appears to have been left sitting untouched despite the promises that were made. Communication has been poor, expectations were not managed honestly, and the level of customer service has been unacceptable. When a dealership’s mistakes leave a customer stranded in an unsafe situation, the least they can do is prioritize resolving the problem. I hope management takes a hard look at how these situations are handled because this experience has seriously damaged my confidence in their service department. More
I apologize for taking so long to write a review. We, {my daughter, two grandchildren and myself), purchased a vehicle in August 2025, with the extraordinary help from Ms. Keila Maria and Mr. Ben Hy We, {my daughter, two grandchildren and myself), purchased a vehicle in August 2025, with the extraordinary help from Ms. Keila Maria and Mr. Ben Hyde. We were there for almost three hours. They were kind, patient and diligent. I have worked my share of customer service jobs and was 900 percent impressed with this team. They never appeared to be annoyed with the children or because it was taking what seemed like forever. They never gave us the feeling we were wasting their time! We felt we had their undivided attention and they were straight up honest with the details of the sale and the condition of the vehicle. This alone was the major point that helped us to stay at Safford and continue to find a deal without disrupting our budget and they absolutely did just that! They were genuinely concerned with our satisfaction. Will definitely be a return customer!!! More
From the time we walked in until the time we left absolutely everyone in the building was very helpful. This was our first buying experience at Safford of Warrenton. I will definitely be coming back absolutely everyone in the building was very helpful. This was our first buying experience at Safford of Warrenton. I will definitely be coming back to this dealership for all of my vehicles. More
Great team work Keep up the hard work. Chris is very knowledgeable and Michael is a genius with the numbers that help us customers. Chris is very knowledgeable and Michael is a genius with the numbers that help us customers. More
John is always helpful! Safford in Warrenton is great!! Knowledgeable and fast service when we need any of our vehicles worked on. Safford in Warrenton is great!! Knowledgeable and fast service when we need any of our vehicles worked on. More



