
Safford Chrysler Jeep Dodge Ram of Warrenton
Warrenton, VA
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lack of accurate and fast service Had my compass in for issues related to power and acceleration. Dealer ran a diagnostic and simply reset system. Two days later, vehicle broke down wi Had my compass in for issues related to power and acceleration. Dealer ran a diagnostic and simply reset system. Two days later, vehicle broke down with same problem but worse. Had to be towed back to dealership. Two full months before I got vehicle back.claimed they only had one person on staff that could work on transmissions. Said they could not offer loaner even though it was their fault they did not identify problem the first time it was in there. More
Recall work I received a recall notice on my 2016 Ram 1500. I called Safford where I also purchased the truck and they were able to fit me in that morning ( I wor I received a recall notice on my 2016 Ram 1500. I called Safford where I also purchased the truck and they were able to fit me in that morning ( I work midnights) the person on the phone that set up my appointment was very friendly and professional. Upon arrival I was helped quickly and told that the work would take up to 2.5 hours. They were done in about one hour. The only thing I do not care for is the Service area. The person helping you is raised up eight inches over where you stand. Other than that I was extremely pleased with the service and staff. If I stick with Ram I will buy my next truck at Safford as well. More
Great Staff Sales lead and manager were great. No hassle made process simple. Same for finance manager. Great team in and out in an hour. Would definitely buy her Sales lead and manager were great. No hassle made process simple. Same for finance manager. Great team in and out in an hour. Would definitely buy here again More
Ram purchase Awesome experience with safford. RJ, Dwight, and Charlotte were spot on with service and follow up. I can’t remember when buying a new vehicle was so Awesome experience with safford. RJ, Dwight, and Charlotte were spot on with service and follow up. I can’t remember when buying a new vehicle was so simple, transparent and hassle free. I would definitely recommend to my friends! More
Very comidating Very responsive to my time. Matt in service has been responsive and client focused. A pleasant experience.i do recommend Safford Whenever I am asked b Very responsive to my time. Matt in service has been responsive and client focused. A pleasant experience.i do recommend Safford Whenever I am asked by anyone. More
Tried to contact about service Was at the dealership when I received the return call.. hello.. late I believe... morons does not describe the response.. we are not in the dark ages. Was at the dealership when I received the return call.. hello.. late I believe... morons does not describe the response.. we are not in the dark ages.. read your dealer response and respond quicker. More
They are ok Dealership is fine. Their 2014 Jeep Grand Cherokee is crap. Never received recall notice. Have “phone needs service” forever and can’t get fixed which Dealership is fine. Their 2014 Jeep Grand Cherokee is crap. Never received recall notice. Have “phone needs service” forever and can’t get fixed which means my 911 doesn’t work More
Awesome Service David in the service department assisted me with oil change and vehicle inspection. I dropped it off due to having to leave the following day to go o David in the service department assisted me with oil change and vehicle inspection. I dropped it off due to having to leave the following day to go out of town. David called me later that day and said it was ready. That was awesome service! Thanks David ...Mike McDonald... More
Great time! Great service! Thank you for the great experience at the service department, Stephanie! Awesome and fast! Thanks for the personalized service and keeping me up to d Thank you for the great experience at the service department, Stephanie! Awesome and fast! Thanks for the personalized service and keeping me up to date! More
Service team is very good Team is efficient and respectful. Thank you Timely- waiting room ok Many thanks for explanation and service sale and answering questions appropria Team is efficient and respectful. Thank you Timely- waiting room ok Many thanks for explanation and service sale and answering questions appropriately. Again thanks Happy day! More