Safford Chrysler Jeep Dodge Ram of Warrenton
Warrenton, VA
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Lying Jerks I was interested in a 2019 Ram 1500 limited demo special which had almost 6,000 miles on it was told I could not drive far because if it went over 5,0 I was interested in a 2019 Ram 1500 limited demo special which had almost 6,000 miles on it was told I could not drive far because if it went over 5,000 miles they would have to sell as used when I did test drive it already had almost 6,000 miles. Then after wasting my time they wanted $55,000 for a used 2019 .Then after searching other local dealers I found several with same vehicle for $51,000 brand new with less than 25 miles They are lying scammers DO NOT TRUST THEM More
Excellent service Every time I bring my vehicle for service the work is done in a reasonable time, they have deals to make the price in line with what I would expect, a Every time I bring my vehicle for service the work is done in a reasonable time, they have deals to make the price in line with what I would expect, and everyone there is a pleasure to work with. More
Amazing!! I now have a friend (Bill) at SOW I had the best service and sales experience from Bill that I have ever hand. His personal touch and attention to detail throughout the sales and serv I had the best service and sales experience from Bill that I have ever hand. His personal touch and attention to detail throughout the sales and service process was absolutely the best. His ability to take care of the customer and not just the sale is something that few sales people possess. He is to be commended for not only being good at his job but as an stand up person who cares for people. Alot of sales personnel and sales establishments could use what Bill has in his dealing with people: A true ability to serve and help customers with a personal touch. Thanks, Bill - you get all my referrals More
Service was efficient & executed quite well. Matt Fleming was tops, as always. Service was executed in very reasonable time. My drop & pick-up were expedient. Excellent service & facility. Keep u Matt Fleming was tops, as always. Service was executed in very reasonable time. My drop & pick-up were expedient. Excellent service & facility. Keep up the good work! More
Great Service Outstanding service manager. Dave Glennie the service manager is a great guy who would go the extra mile to help all customers, Bob Kelly the service Outstanding service manager. Dave Glennie the service manager is a great guy who would go the extra mile to help all customers, Bob Kelly the service rep is also a very kind man, very knowledgeable who would also greet you with a big smile and wouldn't let you go before you have a big smile on your face. expect a status update from Bob. Great place and great service More
Good guys Honest and helpful. Definitely use again, they were helpful, experienced and extremely fast in the repairs. I’ve used them before on my 03 Ram. We buy Honest and helpful. Definitely use again, they were helpful, experienced and extremely fast in the repairs. I’ve used them before on my 03 Ram. We buy our cars here. More
Increase of prices for labor Increase in labor prices. Left greaseprints on the fender and hood on both sides of the vehicle. The service writer was friendly. Not sure why serv Increase in labor prices. Left greaseprints on the fender and hood on both sides of the vehicle. The service writer was friendly. Not sure why service cost keep rising. More
Not forthcoming We were interested in a truck in stock at Safford. We live over 5 hours north of the dealership. We sent applications in ahead of time, to ensure fina We were interested in a truck in stock at Safford. We live over 5 hours north of the dealership. We sent applications in ahead of time, to ensure financing , agreed upon a deal for our traded truck and the truck we were purchasing. Prior to starting the 5 hour drive, my husband again talked with our salesperson Lori Hertig. She ensured us that we were approved, and that our monthly payment was right around where we wanted it. She was well aware that we were traveling 5 hours each way, with a 3 month old. Fast forward the Over 5 hour trip there, and the monthly payment she had arranged for us was $250 over what we had discussed. The salesman that ended up helping us with the sale because Lori was busy with other customers was beyond nice. He tried everything to get us down to the ballpark we wanted and had discussed with Lori. But it wasn’t possible. Now we are relying on refinancing with our local credit union to get closer to the budget we wanted. We also ended with having 5 total hard pulls for credit although we adamantly stated we did NOT want it pulled that many times, especially when we have to turn around and refinance it and have yet another pull. We absolutely will not be using this dealer and would not recommend them to anyone. For someone to be so blatantly off for an agreed upon payment, and then not so much as an apology on her behalf. Again, the gentleman who worked with us there was very pleasant (out of our 11 hours in the vehicle with a baby, and the frustration of a payment $250 higher than expected, I don’t recall his name. More
Service on a Dodge Grand Caravan I had maintenance completed on my Dodge Grand Caravan minivan and the service provided by David and Robert was excellent!!! I couldn’t ask for bette I had maintenance completed on my Dodge Grand Caravan minivan and the service provided by David and Robert was excellent!!! I couldn’t ask for better customer service. More
Friendly and good service Safford makes me feel welcome when I bring my car in. I feel like I am getting preferential treatment every time. I appreciate their care. Safford makes me feel welcome when I bring my car in. I feel like I am getting preferential treatment every time. I appreciate their care. More