Safford Chrysler Jeep Dodge Ram of Warrenton
Warrenton, VA
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Scheduling problems Although the people were nice and worked with me, it took over a week to get a battery replaced and the electrical system tested (luckily it has seeme Although the people were nice and worked with me, it took over a week to get a battery replaced and the electrical system tested (luckily it has seemed to have worked). This may be just a fluke, but I was told there were several Techs out for vacation & paternity leave. This just speaks to bad planning, but the service itself was good when it finally happened. More
Great people, and great service I got in for service quickly and the problem was explained in clear terms Everyone was very helpful and I was taken care of in a timely manner. I got in for service quickly and the problem was explained in clear terms Everyone was very helpful and I was taken care of in a timely manner. More
Slow service Service department unable to schedule, get parts, and repair in an acceptable period of time. It took 2.5 weeks for them to diagnose, get a simple par Service department unable to schedule, get parts, and repair in an acceptable period of time. It took 2.5 weeks for them to diagnose, get a simple part, and repair my Jeep Grand Cherokee. This is my company vehicle and I must have it to make a living. This was not the service writer’s fault. Their service management is a mess, completely out of control, incompetent, and needs to be replaced. I will never go here again and will drive 35 miles further to another dealership for service. The Owner of this dealership needs to wake up and realize the service department is crashing and costumers are pissed off and going to competitors. Fix it or go extinct. More
Awesome Experience The people at Safford of Warrenton were awesome especially my man Carlos Gomez this is my first Dodge of any kind and they all made this Experience a The people at Safford of Warrenton were awesome especially my man Carlos Gomez this is my first Dodge of any kind and they all made this Experience awesome if you are looking for a vehicle Don’t buy one until you see the folks at Safford Of Warrenton More
Great Service We were traveling to take our son to college and we had a flat tire. The dealership was really backed up and it could be two days before they got to We were traveling to take our son to college and we had a flat tire. The dealership was really backed up and it could be two days before they got to us. Once I explained the situation the found a time to get us into the service center. Once they found us a spot it only took them and hour to get us back on the road. Great people to talk to and deal with. Outstanding service all the way around. Thank you for all the help. More
Do not trust Chrysler of Safford dealership-They will rip u DO NOT BUY FROM SAFFORD DEALERSHIP in Warrenton VA!!!! Or Chrysler or DO NOT buy the Warranty, It is a rip off. They charge you and than don't honor i DO NOT BUY FROM SAFFORD DEALERSHIP in Warrenton VA!!!! Or Chrysler or DO NOT buy the Warranty, It is a rip off. They charge you and than don't honor it!! They tell many lies to get out of paying for the repairs and to get out of the Warranty have already paid for. I have bought many cars and would never recommend Chrysler!! Look at all the other reviews before buying. More
Efficient and friendly Made a call to set up recall service - got an appointment the next day. Showed up and dropped off car a little early. Was expecting a full day’s wait, Made a call to set up recall service - got an appointment the next day. Showed up and dropped off car a little early. Was expecting a full day’s wait, but was pleasantly surprised to get a call at noon telling me my car was ready! Car was clean parked right in front. No issues - which says a lot these days. Very pleased with the whole effort. Safford Dodge is now number 1 in my book! More
Quick and courteous Fast service, very accommodating. I had a 9 am appointment, was in an out by 11 am. Had oil filter change, tire rotate and state inspection. Fast service, very accommodating. I had a 9 am appointment, was in an out by 11 am. Had oil filter change, tire rotate and state inspection. More
Outstanding service and support Safford! The support and service experience has always been top notch. I have been a customer for many years and found the set ice and support team to be the b The support and service experience has always been top notch. I have been a customer for many years and found the set ice and support team to be the best. In the past i have had less then desirable experience with other car dealerships but Safford has been the best in both sales and service. More
Buying a car from this dealership was a great experience Safford is great place to buy a car. My husband and I have bought several cars from Bill Hildebrandt. He is a wonderful person and a great salesman. B Safford is great place to buy a car. My husband and I have bought several cars from Bill Hildebrandt. He is a wonderful person and a great salesman. Bill is very knowledgeable about the vehicles he sells. The dealership is also great in working with us to get the best possible deal. More