Safford Chrysler Jeep Dodge Ram of Warrenton

Prompt service and thorough explanation of the work that needed to be performed. Pricing for tires and service very comparable to other shops in the area! needed to be performed. Pricing for tires and service very comparable to other shops in the area! More

They were prompt and careful to go over all of the recommendations with me when describing vehicle needs. Customer service was courteous and friendly. Positive experience. recommendations with me when describing vehicle needs. Customer service was courteous and friendly. Positive experience. More

I’m glad you ask not good made a appointment for 1 because I needed to be at work for 3:30 , I got there at 12:55 the service manager said that they were a little behind and I told him that was ok as because I needed to be at work for 3:30 , I got there at 12:55 the service manager said that they were a little behind and I told him that was ok as long as I’m out of here by no later than 2:30 he said that won’t be a problem ok that’s cool. Fast forward 2:30 comes no truck still on lift , was told by him any minute now , 3:00 got it back finally won’t be. Be coming back would have bought a service package today but after making me late for work no thank you!! Won’t be coming back for anything!! You know honestly would have gone a long way if you couldn’t get your act together to do a oil change and a recall on the tailgate in 2 and hours you should have told me when I got there on time or god for bid call or text and give me a heads up that you are so screwed up today and you are going to need to pack a lunch or just maybe give me a choice to maybe just reschedule hmmm just a thought bad business just saying thanks for nothing!!!!!!! More

Awesome experience Lori was professional and fast.She Awesome experience Lori was professional and fast. She quickly found the right car for my family and made the experience excellent. We will shop h Awesome experience Lori was professional and fast. She quickly found the right car for my family and made the experience excellent. We will shop here again. More

The service desk was helpful polite and accommodating. Their facilities are Immaculate. My routine service was done ahead of schedule and I was promptly notified. Their facilities are Immaculate. My routine service was done ahead of schedule and I was promptly notified. More

Teriable service Have 18 2500 Series RAM Brought it in for a oil change. I had a appointment @ 10:30 the first thing they said was we wont get it till after lunch. Wh Have 18 2500 Series RAM Brought it in for a oil change. I had a appointment @ 10:30 the first thing they said was we wont get it till after lunch. Why make a appointment? I aske the service writer if they would grease the front drive shaft, the service writer said that would be 48 dollars because they have to remove it. They must think people are stupid .In less than 5 minutes I had a video of it being greased while in the truck. Called another dealer they grease it no charge when your getting your oil changed. Had my truck in for a bad light switch and they tried to give me a Minnie van for a rental. I told them I bought a truck for a reason. They were going to make me take it till I told them I was going to put a dead dear in it. Spend that kind of money you would think they would treated you better. Don't go. More

Bob @ Safford Jeep is a friendly service manager and has always been proactive and communicates well. I appreciate all he does and will continue to go to him for my Jeepvs service needs. always been proactive and communicates well. I appreciate all he does and will continue to go to him for my Jeepvs service needs. More

Our sales guy Grayson Grouge was really nice and helpful and very professional but not pushy-perfect combination for me and my son. Thank you! and very professional but not pushy-perfect combination for me and my son. Thank you! More

They were all nice and helpful as well, and it didn't take long. I am happy next time I will visit the same place take long. I am happy next time I will visit the same place More

3 hours to get oil change/tire rotation Had an appt, was 15 minutes EARLY to service and 3 hours later finally got the wrangler back from the oil change and tire rotation! At no time did se Had an appt, was 15 minutes EARLY to service and 3 hours later finally got the wrangler back from the oil change and tire rotation! At no time did service say they were backed up, it would take longer than usual etc. After 2 hours asked a couple of times if there was a problem with no response except the vehicle was “almost” ready. You know if somebody apologizes, admits they made a mistake (like we grabbed the wrong white wrangler first, overbooked, somebody didn’t show up for work, etc) then I could understand but there was NOTHING! So then I have to think they’re now going to be this slow as they didn’t even offer an apology and/or an explanation. In fairness, the several previous experiences were not problematic. So what’s up? More