Safford Chrysler Jeep Dodge Ram FIAT of Springfield

My service advisor Francisco was great, kept me informed of my vehicle status and was able to manage various last minute maintenance requests I had. This dealership has been great taking care of my 2011 Je of my vehicle status and was able to manage various last minute maintenance requests I had. This dealership has been great taking care of my 2011 Jeep Grand Cherokee Overland. Always attentive and Thank you Francisco for being on-point and courteous. More

Great service, great experience and professionals! Took my vehicle for a multipoint inspection, it was done in no time! Took my vehicle for a multipoint inspection, it was done in no time! More

Safford in Springfield went above and beyond in helping me find a vehicle to fit my needs as well as my budget. me find a vehicle to fit my needs as well as my budget. More

Fransisco Velis went the extra as always to make sure my car is perfect, I value his efforts and all the folks at Safford. car is perfect, I value his efforts and all the folks at Safford. More

Great service; super organized, nice folks, great work, and timely! I’ll definitely be back! and timely! I’ll definitely be back! More

Extremely helpful and knowledgeable. Alex the service writer took care of everything my truck needed and had it back to me on time. Alex the service writer took care of everything my truck needed and had it back to me on time. More

This group provides very good customer service and gets me in quickly when needed. The video of service actions is very helpful to see what they are doing and why. me in quickly when needed. The video of service actions is very helpful to see what they are doing and why. More

I like the place but the maintenance team can improve on communication with the customer communication with the customer More

Customer Focus Every Time on Service From the service tech in the back, the service advisor up front and the general manager over the facility….you’re respected and heard. My problem was identified, tech in the back, the service advisor up front and the general manager over the facility….you’re respected and heard. My problem was identified, video taped and sent to me to see exactly what the problem was. Although it was a holiday weekend and no rentals available, this team sorted my situation and got me where I needed to be with my daughter in hand. Mr. Kinsley, thank you for instilling your values in your team. More

The Salesman that sold me my 2022 Ram ProMaster 1500 Low Roof 136WB for my Mobile Auto Detailing business was Mahmoud. His CUSTOMER SERVICE was just Awesome!! He kept me up to date with any issues that woul Roof 136WB for my Mobile Auto Detailing business was Mahmoud. His CUSTOMER SERVICE was just Awesome!! He kept me up to date with any issues that would come up. I ALSO wanted to mention Floyd Bui Finance Manager as he did everything to make it possible to get GREAT financing. He has GREAT Customer Service!! I will come back in the future to buy another vehicle for my business and possibly a nice toy (Dodge Charger)!!! I can’t say enough of how much I really appreciated and enjoyed dealing with SAFFORD CHRYSLER-JEEP-DODGE-RAM-FIAT of SPRINGFIELD!!! I will come back again!! More