Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Extremely helpful and knowledgeable. Alex the service writer took care of everything my truck needed and had it back to me on time. Alex the service writer took care of everything my truck needed and had it back to me on time. More

This group provides very good customer service and gets me in quickly when needed. The video of service actions is very helpful to see what they are doing and why. me in quickly when needed. The video of service actions is very helpful to see what they are doing and why. More

I like the place but the maintenance team can improve on communication with the customer communication with the customer More

Customer Focus Every Time on Service From the service tech in the back, the service advisor up front and the general manager over the facility….you’re respected and heard. My problem was identified, tech in the back, the service advisor up front and the general manager over the facility….you’re respected and heard. My problem was identified, video taped and sent to me to see exactly what the problem was. Although it was a holiday weekend and no rentals available, this team sorted my situation and got me where I needed to be with my daughter in hand. Mr. Kinsley, thank you for instilling your values in your team. More

The Salesman that sold me my 2022 Ram ProMaster 1500 Low Roof 136WB for my Mobile Auto Detailing business was Mahmoud. His CUSTOMER SERVICE was just Awesome!! He kept me up to date with any issues that woul Roof 136WB for my Mobile Auto Detailing business was Mahmoud. His CUSTOMER SERVICE was just Awesome!! He kept me up to date with any issues that would come up. I ALSO wanted to mention Floyd Bui Finance Manager as he did everything to make it possible to get GREAT financing. He has GREAT Customer Service!! I will come back in the future to buy another vehicle for my business and possibly a nice toy (Dodge Charger)!!! I can’t say enough of how much I really appreciated and enjoyed dealing with SAFFORD CHRYSLER-JEEP-DODGE-RAM-FIAT of SPRINGFIELD!!! I will come back again!! More

The service team here is so awesome I love it ! !! I wouldn't go anywhere else. . Keep up the exceptional customer service.. See you soon. !! I wouldn't go anywhere else. . Keep up the exceptional customer service.. See you soon. More

I’ve had my Jeep serviced here for almost 3yrs. Service Associate Christian Ganahin greeted me with a positive attitude and answered all my questions. I was kept informed with any details my Jeep n Service Associate Christian Ganahin greeted me with a positive attitude and answered all my questions. I was kept informed with any details my Jeep needed. More

Very nice waiting room. The service writers are nice and keep you informed of the progress. Work completed when promised. The service writers are nice and keep you informed of the progress. Work completed when promised. More

Garrett Short is our preferred service advisor. He has superior attention to detail, is trustworthy and treats our needs with full transparency. Safford has a great asset from his representation o He has superior attention to detail, is trustworthy and treats our needs with full transparency. Safford has a great asset from his representation of the dealership. Thank you Garrett. More

Very excited about bringing my dodge to your establishment because very clean, welcoming and good customer service. establishment because very clean, welcoming and good customer service. More