Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
Filter Reviews by Keyword
By Type
Showing 673 reviews
I have had my Ram 2500 in for serve 4 times they they still can’t fix the pulling to the right. It’s a brand new truck 15K miles on it. Don’t bring your trucks here they won’t be look at. still can’t fix the pulling to the right. It’s a brand new truck 15K miles on it. Don’t bring your trucks here they won’t be look at. More
The service team was friendly and welcoming. They also kept my informed throughout the process of servicing my car; from recommendations to packages available to me. They also kept my informed throughout the process of servicing my car; from recommendations to packages available to me. More
Once you buy from them and took your, they will not care after when you bring back for some issues and the sales man said it will be cover under warranty. This is my second time buying car from this dealers after when you bring back for some issues and the sales man said it will be cover under warranty. This is my second time buying car from this dealership and will be the last. I wrote this base on my experience with them. More
Kept my car all day and offered a free car wash when I was picking it up. Curious as to why then didn't just wash it the prior day. Service personnel seemed more interested in their phone conversations t was picking it up. Curious as to why then didn't just wash it the prior day. Service personnel seemed more interested in their phone conversations than helping a customer standing in front of them. Then when the conversation ended I was asked to wait while the associate filed his paperwork. My impression is the whole group could be helped with customer service tng. The tech who worked on.my car parked it and left it open on the lot overnight. More
Great service. Multi-point inspection was completed, and my washer fluid was topped off. Air pressure was set to my liking and what the manufacturer suggests. Multi-point inspection was completed, and my washer fluid was topped off. Air pressure was set to my liking and what the manufacturer suggests. More
My experience with Safford was extremely satisfying in November of 2022. I also add, this was my second experience purchasing a vehicle at Safford. The first was in 2009. November of 2022. I also add, this was my second experience purchasing a vehicle at Safford. The first was in 2009. More
Always amazing customer service. I never have any complaints and I am a very observant person. The personnel always goes far and beyond in ensuring you are taken care of I never have any complaints and I am a very observant person. The personnel always goes far and beyond in ensuring you are taken care of More
Great auto service department. I was greeted and helped as soon as I arrived. Great customer service received up dates/pictures during the entire process. Outstanding Job. Well Don I was greeted and helped as soon as I arrived. Great customer service received up dates/pictures during the entire process. Outstanding Job. Well Done. Highly recommend to anyone. More