Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Errett "Sonny" Thomas charmed my wife and I into purchasing the vehicle of our choice. I had reviewed many vehicles and offers from various dealership, however, we were taken by the professiona into purchasing the vehicle of our choice. I had reviewed many vehicles and offers from various dealership, however, we were taken by the professionalism, integrity and courtesy of Sonny. He spoke with us, taking the time to gain an understanding of what we want, then searched their inventory to find selections, presented us with vehicle options (give or take) that met or exceeded our needs. I want to say for the value of the vehicle, the price was fitting, yet it was matched to other dealerships' offers. The difference was Sonny and associate Safford staff. No pressure, no push, just customer service... More

Mr. Joe Denney was very prompt in working with me online about a new Chrysler 200. He took the time to listen to what I wanted and got me a lower interest rate. Great experience! There should be more Sales about a new Chrysler 200. He took the time to listen to what I wanted and got me a lower interest rate. Great experience! There should be more Sales Managers like him. Patricia Springfield, VA More

Mr. Mosser was very helpful and creative for getting me back into my NEW 2012 Jeep Cherokee. Litteraly get me back into my vechile, I was locked out! I placed my purse with the keys on the passenger seat back into my NEW 2012 Jeep Cherokee. Litteraly get me back into my vechile, I was locked out! I placed my purse with the keys on the passenger seat and closed the door, went around the back to close the hatchback and went to open the driver's door. To my surprise I was locked out of the vechile. I was able to get a key cut to open the door because I obtained my VIN # and key code. Mr. Mosser was very positive, calming and personable to work with....THANK YOU!!!! More

The experience I had at this dealership was outstanding. The salesperson that I worked with was looking out for my best interest and made sure that I got the best deal that I could. He not only showed me ca The salesperson that I worked with was looking out for my best interest and made sure that I got the best deal that I could. He not only showed me cars that I liked, but also other more affordable options with even better options inside. They really worked hard to get me a great price for a great car!! I would definitely recommend this dealership to anyone interested in buying a car. More

The customer service there is always great! The people are very friendly and they never tell me I need things that I dont need. They also offer coupons for different services and accessories. are very friendly and they never tell me I need things that I dont need. They also offer coupons for different services and accessories. More

I own a 2010 Jeep Sahara which kept kicking out of first gear. Needless to say, it was a difficult problem to solve. I wanted to understand exactly why this problem was occurring and how it would be fixed gear. Needless to say, it was a difficult problem to solve. I wanted to understand exactly why this problem was occurring and how it would be fixed. Rocky, the service rep., asked the technician to save the bad part removed from my vehicle. The technician then sat with me to explain the entire transmission repair process. I was more than impressed and learned a great deal about shif rails and gear synchronization. Rocky called every day my Jeep was in the shop to keep me updated. My Jeep was polished and clean when the repairs were complete. Rocky even made a follow up call to ensure there were no more issues. I am very impressed by the service department at Safford Jeep in Springfield, Va. More

Safford Dodge Springfield, Va is by far the best service center/dealership that I have had the pleasure of working with. All of the employees that work there will go out of thir way, to give the customer th center/dealership that I have had the pleasure of working with. All of the employees that work there will go out of thir way, to give the customer the best service that they can provide. I can honestly say that any, and everytime that I have taken my vehicle to Safford Dodge, I have received excellent service! More

I've never been disappointed with the level of service I've received, over the years, at Safford. I've used the waiting room for quick oil changes and it's both clean and comfortable.The entire staff is a I've received, over the years, at Safford. I've used the waiting room for quick oil changes and it's both clean and comfortable.The entire staff is always courteous and friendly. The service department is outstanding particularly one service advisor named Rocky. He's helped me several times over the years and he's always extremely polite, quick to accommodate, and professional. I've taken my car in for the routine and not-so-routine service. Rocky is always more than happy to give explanations, when asked, and he consistently puts in the extra effort to please his customers. I would consider buying my next car from Safford based on their service department alone. More

These guys take the time to figure out what the customer really wants. They work with you to deliver the best service and experience and try at all times to under-cut the competition. I had some elective really wants. They work with you to deliver the best service and experience and try at all times to under-cut the competition. I had some elective upgrades done on my jeep, and was amazed that Safford came in under their own estimate and under 2 other shops. Rocky takes care of his customers, and I trust him. More

Exceptional experience. I worked with Ms. Aguilera and found her to be friendly, prompt, professional, knowledgeable and genuine. She went out of her way to make sure I was completely satisfied. The ent found her to be friendly, prompt, professional, knowledgeable and genuine. She went out of her way to make sure I was completely satisfied. The entire staff was very friendly and courteous. More