Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Sam Mingle won my business by respecting the way I wanted to do business, being honest and up front with me, and answering my tons of questions quickly. Sam even went out of his way to let me pick up my Jeep to do business, being honest and up front with me, and answering my tons of questions quickly. Sam even went out of his way to let me pick up my Jeep a day earlier than planned (too close to closing time for comfort). I would buy from Sam again in a heartbeat and send my friends and loved ones to him. More

I went in and the first salesman I talked to was very unresponsive and never called me back even after a second visit. I then called back and was put in touch with Sonny Thomas and he was very responsiv unresponsive and never called me back even after a second visit. I then called back and was put in touch with Sonny Thomas and he was very responsive. He called me back in less than five minutes with an answer to what was in stock and I went in to see him and he made the experience enjoyable, at least as enjoyable as it can be during the paperwork waiting period. He was very knowledgeable of the the dealership and the Jeep Grand Cherokee we purchased. More

I've bought 2 Dodges from Safford Fredericksburg and was thrilled to see they are now in Springfield and closer to my work. Our buying experience with Sonny was a pleasure - absolutely no pressure, very kn thrilled to see they are now in Springfield and closer to my work. Our buying experience with Sonny was a pleasure - absolutely no pressure, very knowledgeable about the vehicle, and committed to giving us what we wanted. We felt like we had known him for 20 years after talking with him for 5 minutes. The incentives were great and brought the price down to just where we wanted. We had a chance to talk to another customer who was buying a Jeep, and she was just as happy with everything as we were. I very much recommend Safford (and Sonny!) to anyone looking for a Dodge/Chrysler/Jeep, and I'm thrilled to show off my new Charger to everyone! More

As a return customer, I couldn't say more positive things about this dealership. I explained to Sam what I was looking for and he found it. I went back to Sam after buying a new vehicle 6 months ago becaus about this dealership. I explained to Sam what I was looking for and he found it. I went back to Sam after buying a new vehicle 6 months ago because of his demeanor and attitude...he doesn't push the sale and doesn't bother you at all. I've had poor experiences at other dealerships and this one does not play games and I am shocked at how smooth both purchase experiences were. I was in and out in under 2 hours BOTH times. More

The experience we have with Sunny has been great. He went beyond the norm to make the deal happen. We are very please with the friendliness and good customer service from Mr. Sunny Thomas. We would definitel beyond the norm to make the deal happen. We are very please with the friendliness and good customer service from Mr. Sunny Thomas. We would definitely recommend others to him. More

I really LOVE this Service Dept at the Dealership. I have worked with Bob, Melissa, and Rocky, I have never walked into a Dealership, and was greeted like Family. This past year was a difficult year for me, worked with Bob, Melissa, and Rocky, I have never walked into a Dealership, and was greeted like Family. This past year was a difficult year for me, I Diagnosis with breast cancer, Bob, made sure my Car went in, and came out, where's I didn't have to sit n wait. He made sure I was ok, he checked on me, consulted with me about the time span on the Service of my car, he went the EXTRA MILE...My car Runs like I bought it yesturday, because of the guys that work in the Service Dept..I thank you for having such a great team at your Springfield location..LOVE THEM.. More

Bob has always gone the extra mile to help us timely fix our 3 chrysler cars! Sat. 3:50pm I called with a fuse blown on my Crossfire and by the time I arrived at the dealership at 4:15pm he was able to have our 3 chrysler cars! Sat. 3:50pm I called with a fuse blown on my Crossfire and by the time I arrived at the dealership at 4:15pm he was able to have the fuse fixed on the spot before a long trip I had the next morning. Just the piece of mind knowing the car was back in working order meant alot to me, and Bob always very helpful pointing out areas of upcoming service needs. He is accommodating of a busy mother of 5 schedule and usually very accurate on how long a particular service visit will take which is greatly appreciated. More

Errett "Sonny" Thomas charmed my wife and I into purchasing the vehicle of our choice. I had reviewed many vehicles and offers from various dealership, however, we were taken by the professiona into purchasing the vehicle of our choice. I had reviewed many vehicles and offers from various dealership, however, we were taken by the professionalism, integrity and courtesy of Sonny. He spoke with us, taking the time to gain an understanding of what we want, then searched their inventory to find selections, presented us with vehicle options (give or take) that met or exceeded our needs. I want to say for the value of the vehicle, the price was fitting, yet it was matched to other dealerships' offers. The difference was Sonny and associate Safford staff. No pressure, no push, just customer service... More

Mr. Joe Denney was very prompt in working with me online about a new Chrysler 200. He took the time to listen to what I wanted and got me a lower interest rate. Great experience! There should be more Sales about a new Chrysler 200. He took the time to listen to what I wanted and got me a lower interest rate. Great experience! There should be more Sales Managers like him. Patricia Springfield, VA More

Mr. Mosser was very helpful and creative for getting me back into my NEW 2012 Jeep Cherokee. Litteraly get me back into my vechile, I was locked out! I placed my purse with the keys on the passenger seat back into my NEW 2012 Jeep Cherokee. Litteraly get me back into my vechile, I was locked out! I placed my purse with the keys on the passenger seat and closed the door, went around the back to close the hatchback and went to open the driver's door. To my surprise I was locked out of the vechile. I was able to get a key cut to open the door because I obtained my VIN # and key code. Mr. Mosser was very positive, calming and personable to work with....THANK YOU!!!! More