Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Awesome Experience. Spoke w/ Mgr, Brad Hamilton, & told him I could not handle High-Pressure sales. He referred me to Tony Williams, who was wonderful! Negotiation was fast & pleasant. Not only did told him I could not handle High-Pressure sales. He referred me to Tony Williams, who was wonderful! Negotiation was fast & pleasant. Not only did they honor a mistaken low price on the Internet, but even rounded down another $200. I will certainly refer people to this great dealership. This is how pleasant buying a car should be. Best Customer Service ever! More

Sonny was fantastic. I was looking for a new car, and leaning towards a jeep. Sonny took the time to show me all the inventory on the lot and knew all details about every car we looked at. He was knowled leaning towards a jeep. Sonny took the time to show me all the inventory on the lot and knew all details about every car we looked at. He was knowledgable, patient, friendly and made the whole car buying experience outstanding. I was looking for a used car to keep my payments low. Sonny put me in a 2013 Jeep Grand Cherokee that I can afford and love. If you are looking for a new car, find Sonny. More

Sonny Thomas was absolutely the best. Helpful, intuitive, generous with his time. As retired military himself, he knew what additional options were open to me and my husband as we are both milita intuitive, generous with his time. As retired military himself, he knew what additional options were open to me and my husband as we are both military. I spent a few months looking at different vehicles, Kia, Ford, Honda, etc. I went to Safford during that time and met Sonny. Though I continued to survey the market, I eventually returned to Safford because of Sonny and the outstanding customer service he provided. Thank you for having him on your team! Other folks whose customer service and "all one team" attitude were Heather Reese, and Greg. Heather provided great financial advisement, and Greg provided the best orientation to what I was considering as my vehicle. More

Excellent experience with the dealership particularly with Sonny Thomas. He and management were great to deal with in terms of professionalism and knowledge. I felt no pressure at the dealership and w with Sonny Thomas. He and management were great to deal with in terms of professionalism and knowledge. I felt no pressure at the dealership and was genuinely surprised at how polite and accommodating they were. Based on my overall experience I would highly recommend Sonny Thomas and and Safford to anyone desiring quality service. More

Our experience at Springfield exceeded all expectations. Friendly, professional, informative, respectful, knowledgeable are just the first words that come to mind when describing our experience with Sonny. Friendly, professional, informative, respectful, knowledgeable are just the first words that come to mind when describing our experience with Sonny. Buying a new car seemed overwhelming until we walked through the doors of this dealership. Sonny answered all of our questions. It was a pleasure to work with Sonny and we are thrilled with our vehicle. Our friends recommended Sprigfield to us and now we would recommend them without a doubt. Sonny is the best!!!!! We felt like we know him for years :) More

I was immediately greeted by 3 people upon getting out of my car who were very friendly and welcoming. From there, I met Sonny who handled my purchase for the rest of the time at the dealer. He was extremely my car who were very friendly and welcoming. From there, I met Sonny who handled my purchase for the rest of the time at the dealer. He was extremely friendly, easy to talk to, and very understanding of my budget. He took me to see several cars and worked hard to find me the perfect Jeep Wrangler in my price range. Sonny is impressively knowledgeable about each working component of the Wrangler. He showed me how to take off both the soft and hard top to help give me a better idea of which type I'd like to purchase. When I asked him if I could buy a hard top at a later date, he advised me to buy one that came with the car to save me money. He wasn't looking to take advantage of me but to find the best deal possible. In total, I spent 6 hours in the dealership and Sonny was able to talk to financing several times to find a price that met my budget. After I decided on the car, Gerry from customer service came to talk to me about several options to maintain the value of my new purchase and worked out a significantly lower price to meet my budget. Finally, after I made the purchase, the staff were all supportive and thrilled for me which made ending the experience just as positive as buying the car itself. I would recommend this to anyone looking to buy a new Jeep from a knowledgeable and patient staff who are willing to go the extra mile. More

Was looking to trade in my 2008 Jeep Wrangler Unlimited and my 2006 VW NB Convertible towards a new 2013 Jeep Wrangler Unlimited. Searched all dealers and visited Safford, luckily met Chris right off the and my 2006 VW NB Convertible towards a new 2013 Jeep Wrangler Unlimited. Searched all dealers and visited Safford, luckily met Chris right off the bat. Highly recommend dealing with him, we got to the bottom line quickly, wanted a green Jeep and he found the new Oscar Mike limited edition coming in brand new on a truck within a week. No hassles, no pressure, he just got to the best deal quickly and no BS. I will continue to deal with Chris as long as I buy Jeeps. More

I have been going to this dealership with my 2003 T&C for four years and have had a great experience with the service department. When I did look at new vehicles, the salesmen were low-pressure, just as for four years and have had a great experience with the service department. When I did look at new vehicles, the salesmen were low-pressure, just asking me to see them when I was ready to buy a new vehicle. I had talked to Chris Sheehan a couple of times while waiting on my vehicle, so when I decided to buy a new one I went straight to him. I was very pleased with the buying experience I had with this dealership and this salesman. More

Customer service is very important when purchasing a car. Younes helped me and answered all my questions and was very willing to go the extra mile to make sure I was satisfied with my purchase. I give him ma Younes helped me and answered all my questions and was very willing to go the extra mile to make sure I was satisfied with my purchase. I give him many xxxxxxfor not just trying to make a sale but also for helping me make the right choice. He has excellent customer service skills and I would definitely recommend him to everyone. More

I bought a Jeep Liberty used but with a transferable 100,000 mile factory warranty. Shortly after purchase it started making a noise during turning in the front end. I brought it into the nearest deal 100,000 mile factory warranty. Shortly after purchase it started making a noise during turning in the front end. I brought it into the nearest dealership to my work which was also where I believe the vehicle was originally purchased. I found EVERYONE I encountered to be helpful and courteous and I was very impressed with my service writer (I think I got the title right) Ken. He had a good understanding of the problem and after the 1st visit didn't uncover the source of the noise, he went on a ride along and identified the noise with me so he could relate it to the mechanic(s). In fact a mechanic was supposed to be there to ride along with me, but it was Monday morning and for whatever reason, all were late to come to work ... which is my only negative regarding the entire experience. It took a total of 4 visits and multiple replaced suspension components, but eventually a new steering rack was found to be the culprit. Some might say that they should've found it the first time, but as an engineer and garage mechanic, I definitely understand the difficulty in pinpointing the problem. I got a lot of free parts (that were worn and may have been contributing factors) for a vehicle that was designed and made under the previous Chrysler "regime." I was very pleased that Chrysler and the Safford dealership continue to stand by these older vehicles and honor the warranty. I wholeheartedly recommend Safford Chrysler Jeep Dodge of Springfield. More