Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Customer service is very important when purchasing a car. Younes helped me and answered all my questions and was very willing to go the extra mile to make sure I was satisfied with my purchase. I give him ma Younes helped me and answered all my questions and was very willing to go the extra mile to make sure I was satisfied with my purchase. I give him many xxxxxxfor not just trying to make a sale but also for helping me make the right choice. He has excellent customer service skills and I would definitely recommend him to everyone. More

I bought a Jeep Liberty used but with a transferable 100,000 mile factory warranty. Shortly after purchase it started making a noise during turning in the front end. I brought it into the nearest deal 100,000 mile factory warranty. Shortly after purchase it started making a noise during turning in the front end. I brought it into the nearest dealership to my work which was also where I believe the vehicle was originally purchased. I found EVERYONE I encountered to be helpful and courteous and I was very impressed with my service writer (I think I got the title right) Ken. He had a good understanding of the problem and after the 1st visit didn't uncover the source of the noise, he went on a ride along and identified the noise with me so he could relate it to the mechanic(s). In fact a mechanic was supposed to be there to ride along with me, but it was Monday morning and for whatever reason, all were late to come to work ... which is my only negative regarding the entire experience. It took a total of 4 visits and multiple replaced suspension components, but eventually a new steering rack was found to be the culprit. Some might say that they should've found it the first time, but as an engineer and garage mechanic, I definitely understand the difficulty in pinpointing the problem. I got a lot of free parts (that were worn and may have been contributing factors) for a vehicle that was designed and made under the previous Chrysler "regime." I was very pleased that Chrysler and the Safford dealership continue to stand by these older vehicles and honor the warranty. I wholeheartedly recommend Safford Chrysler Jeep Dodge of Springfield. More

My recent experience at Safford of Springfield was very pleasant. Mr. Younes Bekkali struck the perfect balance of answering my questions and deducing the vehicle model of that would meet my needs, while pleasant. Mr. Younes Bekkali struck the perfect balance of answering my questions and deducing the vehicle model of that would meet my needs, while not making me feel the stereotypical pressure/instrusiveness during a sales presentation. Furthermore, all of my questions were answered accurately and in a timely fashion. When I left the dealership, I felt at ease to return to the dealership at any time. Although I eventually decided to postpone a purchase for a lengthy period of time, I would easily recommend Mr. Bekkali @Safford to a potential purchaser. More

I usually buy my used cars from CARMAX because I can't stand the process with an actual dealer, but Sonny was awesome. I knew what I wanted and he helped me find it, even though it was at a different loca stand the process with an actual dealer, but Sonny was awesome. I knew what I wanted and he helped me find it, even though it was at a different location. He didn't try to push me into something I didn't want. He is also very friendly and seems like a really good guy. More

Excellent Customer Service and total professionals throughout the buying process no pressure to buy and both Tony Wiliams and Brad Hamilton were a pleasure to work with. Tony was very knowledgeable in throughout the buying process no pressure to buy and both Tony Wiliams and Brad Hamilton were a pleasure to work with. Tony was very knowledgeable in the vehicle that I was purchasing and Brad continued to make the deal work during the negotiation process. This was by far the best buying experience I had in purchasing a vehicle without the sales pressure. I will without hesitation recommend my friends to see Tony and Brad for great customer service. Thanks to both of you! More

We went trying to buy a used car but that was not going to be a good fit for our needs. Sonny was amazing! He was knowledgable about all of the cars and what they included in the packages. I would definatl to be a good fit for our needs. Sonny was amazing! He was knowledgable about all of the cars and what they included in the packages. I would definatly go back to this dealership again, Sonny was so professional and friendly! We left so excited and pleased with our experience. More

Excellent attention to detail in all areas of vehicle sales and delivery. Very good at making the customer feel appreciated. Would buy from Chris again. sales and delivery. Very good at making the customer feel appreciated. Would buy from Chris again. More

Appreciated the low key approach and direct discussions. While the pricing could have been beaten by other dealers the interpersonal touch made up for the price differential. While the pricing could have been beaten by other dealers the interpersonal touch made up for the price differential. More

Great work on 2013 Jeep Grand Cherokee deal. Everything went quickly and smoothly. Mike Stroud was polite and fair and did not hold me up with any delays. Great job! went quickly and smoothly. Mike Stroud was polite and fair and did not hold me up with any delays. Great job! More

Purchased a new 013 Grand Jeep Cherokee, worked with Chris Sheehan who was excellent, polite, quick and courteous. Deal was done in 10 minutes with a trade in at a fantastic price. Chris took care of Chris Sheehan who was excellent, polite, quick and courteous. Deal was done in 10 minutes with a trade in at a fantastic price. Chris took care of everything, and is the best i've ever worked with when buying a car. More