
Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
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After leaving during my initial visit I followed up with manager Tom Turner, outlined my expectations and numbers where I was trying to be. He worked with me and made it happen. He also arranged financing . manager Tom Turner, outlined my expectations and numbers where I was trying to be. He worked with me and made it happen. He also arranged financing .10% lower than my target and had all the paper work lined up on my arrival. Tom got everything ready in advance so when I was ready to come back and purchase the car, the process was quick and easy. The Business Manager was also excellent, fully explaining the pros and cons of various added plans and making teh paper work very easy to understand. Younes was very helpful explaining the car's tech and shared inmy excitment to own a fun, new vehicle. His passion for Jeeps made goign through the car with him fun. More
Second car I bought from Sonny. Purchased a used Chrysler 300C from him two years ago. He was every bit as helpful and accommodating this time as last time. He recognized my personality style and Chrysler 300C from him two years ago. He was every bit as helpful and accommodating this time as last time. He recognized my personality style and didn't try to treat me like some malleable consumer. His respect and appreciation for my values was truly refreshing. He's one-of-a-kind amongst car salespersons for sensing and accommodating the personality of his customer, and then structuring a deal that met my priorities! Sonny's truly a gift and example to the car sales community. I suspect I'll buy more cars from him in the futures. More
I have never bought a new car before, so this was a brand new experience for me. Before I even made it in through the door the manager was greeting me with a smile while walking in as well. In less than a new experience for me. Before I even made it in through the door the manager was greeting me with a smile while walking in as well. In less than a minutes he set me up with Younes and we set out to look at the car I was interested in. Younes was very friendly and made sure I knew about all the cars features and whether or not it was right for me before taking me inside to work out the sale. In a short amount of time everyone involved made sure to find suitable plans and coverage to keep my purchase running for as long as possible without draining my wallet. In the end I drove away with my brand new Dodge Avenger without breaking the bank because of all their help. More
I came to this dealership looking for a quality vehicle to travel back and forth to work. I was very happy with the service, price and communication I received from Brad Hamilton, the director of used car to travel back and forth to work. I was very happy with the service, price and communication I received from Brad Hamilton, the director of used car sales, and the salesman Edgar. I would definitely would buy another car from Safford Chrysler. More
Younes Bekkal was friendly and knowledable. He answered all questions I had and made the experience quick and painless. He first asked exactly what i was looking for so I could decide on a vehicle that I all questions I had and made the experience quick and painless. He first asked exactly what i was looking for so I could decide on a vehicle that I wanted without having to waste time on other vehicles that were either out of my price range or did not have features that i was not looking for. I rate the entire experience as a 5 out of 5. I would recommend Younes and the entire Safford team to friends and family. More
Awesome Experience. Spoke w/ Mgr, Brad Hamilton, & told him I could not handle High-Pressure sales. He referred me to Tony Williams, who was wonderful! Negotiation was fast & pleasant. Not only did told him I could not handle High-Pressure sales. He referred me to Tony Williams, who was wonderful! Negotiation was fast & pleasant. Not only did they honor a mistaken low price on the Internet, but even rounded down another $200. I will certainly refer people to this great dealership. This is how pleasant buying a car should be. Best Customer Service ever! More
Sonny was fantastic. I was looking for a new car, and leaning towards a jeep. Sonny took the time to show me all the inventory on the lot and knew all details about every car we looked at. He was knowled leaning towards a jeep. Sonny took the time to show me all the inventory on the lot and knew all details about every car we looked at. He was knowledgable, patient, friendly and made the whole car buying experience outstanding. I was looking for a used car to keep my payments low. Sonny put me in a 2013 Jeep Grand Cherokee that I can afford and love. If you are looking for a new car, find Sonny. More
Sonny Thomas was absolutely the best. Helpful, intuitive, generous with his time. As retired military himself, he knew what additional options were open to me and my husband as we are both milita intuitive, generous with his time. As retired military himself, he knew what additional options were open to me and my husband as we are both military. I spent a few months looking at different vehicles, Kia, Ford, Honda, etc. I went to Safford during that time and met Sonny. Though I continued to survey the market, I eventually returned to Safford because of Sonny and the outstanding customer service he provided. Thank you for having him on your team! Other folks whose customer service and "all one team" attitude were Heather Reese, and Greg. Heather provided great financial advisement, and Greg provided the best orientation to what I was considering as my vehicle. More
Excellent experience with the dealership particularly with Sonny Thomas. He and management were great to deal with in terms of professionalism and knowledge. I felt no pressure at the dealership and w with Sonny Thomas. He and management were great to deal with in terms of professionalism and knowledge. I felt no pressure at the dealership and was genuinely surprised at how polite and accommodating they were. Based on my overall experience I would highly recommend Sonny Thomas and and Safford to anyone desiring quality service. More