Safford CDJR of Springfield

Gwen met me at my car and drove my vehicle in, a service that was new to me and very much appreciated. The communication throughout was great and was out of there in 1.5hrs. Awesome service, good coffee, that was new to me and very much appreciated. The communication throughout was great and was out of there in 1.5hrs. Awesome service, good coffee, and comfortable place to wait and get some work done. More

Good communication, answered my questions, transparency Francisco answered my questions, responded quickly to my calls and questions and was transparent which is important to me. Francisco answered my questions, responded quickly to my calls and questions and was transparent which is important to me. More

In over 50 years of taking vehicles to dealership service departments, Safford CDJR tops them all in terms of service. My dad taught me to service my cars, so I understand how to pay attention to detail whe departments, Safford CDJR tops them all in terms of service. My dad taught me to service my cars, so I understand how to pay attention to detail when performing the work, so I give a lot of attention to the servicing requirements of both of my Jeeps. I would not trust my Jeeps with any dealership other than Safford. I also spent about ten years going to Mercedes service departments when I owned a GLK and then a GLC...Safford's standards and amenities surpass anything I saw at MB dealerships. I was fortunate to start my Safford experience with then-service advisor Alex Alvarado - he performed so well that he is now Safford's Service Manager. My new service advisor, Anibal Benitez has taken up where Alex took off - I am very pleased! More

Attention was great and quick service, Osbaldo did great explaining the process. Waiting office very confortable explaining the process. Waiting office very confortable More

This dealership was clean and friendly personnel all coffee and drinks well stocked the Saturday was pretty empty not busy. coffee and drinks well stocked the Saturday was pretty empty not busy. More

Customer service is always cordial, patient, and responsive. Gwendolyn was outstanding. She made sure all of my questions were answered. The service itself is professional, dependable, and cost effi responsive. Gwendolyn was outstanding. She made sure all of my questions were answered. The service itself is professional, dependable, and cost efficient. I am a transfer Client from Ourisman RAM on Route 1. There the service was the worst I'd ever received. Safford RAM is real breath of fresh air. I'm a customer for life and this is where I will buy my next RAM pickup or any car. More

Gwendolyn was very attentive and helpful with getting my service request processed as well as getting me a shuttle to the mall while the service was being done. service request processed as well as getting me a shuttle to the mall while the service was being done. More

Everything was efficient and went great Everybody at the dealership were accommodating and courteous, great job. dealership were accommodating and courteous, great job. More

Drake and Alex were very helpful to get my ram pro master van repaired. They did it in a timely manner and it runs great. Thanks again for all your help. van repaired. They did it in a timely manner and it runs great. Thanks again for all your help. More

Gwen is my service advisor and provides me with exceptional customer service. She makes sure my vehicle is taken care of. Thank you Gwen exceptional customer service. She makes sure my vehicle is taken care of. Thank you Gwen More