Safford Chrysler Jeep Dodge Ram FIAT of Springfield

We had first looked online, and found that Safford Chrysler Jeep Dodge of Springfield had a car we were interested in at a price which worked for us.. We arrived when they opened this morning to che Chrysler Jeep Dodge of Springfield had a car we were interested in at a price which worked for us.. We arrived when they opened this morning to check the car out. Chris Sheehan had greeted us at the door, and was able to locate the car we had described to a manager the night before. He was very professional, pleasant to work with, answered all our questions and some we hadn't thought to ask, and made sure we understood how to use the features which were different from my old Dodge Grand Caravan, which we were replacing. He listened well, was respectful, and was not high pressure. I felt he truly wanted to help us find the car that met our needs best. He showed us how to lower the seats into the floor of the car, a feature my old Caravan did not have. He also showed me how to control the radio from the steering column, and pointed out the other features and benefits which were not on my old caravan.. The first car we drove rode well, and I liked the colors. We considered another model, but I preferred the first one. After we selected the car, Chris explained what the next steps would be, put us in the hands of the finance person for signing paperwork and going over the final price. We paid by check and did not finance the car through the dealer. Then Chris was at the ready when we were ready to take our car off the lot. I can't recall ever before having a better experience in buying a car than we did today. I can highly recommend asking for Chris if you are looking for a car at Safford, and I would return to Safford in a heartbeat for our next car purchase, but hopefully that won't be for a long time. The pricing online includes a variety of rebates and discounts, most of which we qualified for, but one $1000 discount to owners of VWs was a category we did not qualify for. That was an interesting wrinkle in this adventure of finding prices online. The dealership provides lifetime annual car inspections at no charge, and the first oil change is free. We were also able to get a 100% rebateable coverage on tires and wheels for two years, for the cost of the tax on that benefit only. The model we selected was a more basic model, but still had many of the features as standard which used to be in luxury packages on the caravan. The car was cleaned one more time on the interior while we filled out paperwork, and I'll be able to take it back for an exterior cleaning when the weather is better, since we have snow today. After the purchase was finalized, Chris helped us program the bluetooth connection for my phone and my husband's phone to operate through the car's speaker system. He made sure we had no further questions, and gave us his card in case we had questions in a day or two about any of the features. More

I hate buying cars from dealers, but it was a pleasure working with this dealer. From sales to financing to management, the service was good and friendly and there was no pressure to buy. Also, there wa working with this dealer. From sales to financing to management, the service was good and friendly and there was no pressure to buy. Also, there was no attempt to persuade us to look at something that we did not want. More

I had a great experience, mr. Sawyer was able to help me out with what I was looking for as soon as i walked on the lot. Good salesman would definitely come back and recommend it. out with what I was looking for as soon as i walked on the lot. Good salesman would definitely come back and recommend it. More

The salesman Carlos was the best sales person I have ever dealt with at a dealer. Great experience with no pressure. His personality was not that of a salesperson. The finance department worked hard to get m dealt with at a dealer. Great experience with no pressure. His personality was not that of a salesperson. The finance department worked hard to get me a payment I was comfortable with. It was actually lower than I asked for. I will be back when it's time to get another car. More

Chris Sheehan and Tom Turner were great during the purchase of my new 2013 RAM 1500. Both were friendly and did not pressure me to buy! Chris was patient and professional while he showed me several RA purchase of my new 2013 RAM 1500. Both were friendly and did not pressure me to buy! Chris was patient and professional while he showed me several RAM 1500s. He even picked me up at the Metro Station. I would buy another vehicle from Chris in a minute. Thank you for all your assistance Chris and Tom! More

By far the best experience of all the Jeep dealerships in the VA, MD, DC area. I feel like I received honest advice, pricing, an a fair deal for my trade in. I would highly recommend this dealership. I ha the VA, MD, DC area. I feel like I received honest advice, pricing, an a fair deal for my trade in. I would highly recommend this dealership. I had a great experience with Mr. Mike Brady and would highly recommend him for your next purchase! Thank you, Safford of Springfield, VA. More

It took two years while shopping to get my old car completely used up prior to purchasing my new Jeep Wrangler Unlimited. The salesman Sonny was patient and a pleasure to work with. The transaction completely used up prior to purchasing my new Jeep Wrangler Unlimited. The salesman Sonny was patient and a pleasure to work with. The transaction was seamless and I got the exact vehicle I wanted at a fair price. Smooth transaction, totally professional. Don’t worry about Moe, the dude behind the counter, he’s a xxxxx cat..... ... A very good place to shop for your Jeep.... Sonny knows the vehicle well. More

We were treated great. Not rushed or pressured. We got the vehicle we wanted at the price we wanted. Would absolutely buy from here again. the vehicle we wanted at the price we wanted. Would absolutely buy from here again. More

After leaving during my initial visit I followed up with manager Tom Turner, outlined my expectations and numbers where I was trying to be. He worked with me and made it happen. He also arranged financing . manager Tom Turner, outlined my expectations and numbers where I was trying to be. He worked with me and made it happen. He also arranged financing .10% lower than my target and had all the paper work lined up on my arrival. Tom got everything ready in advance so when I was ready to come back and purchase the car, the process was quick and easy. The Business Manager was also excellent, fully explaining the pros and cons of various added plans and making teh paper work very easy to understand. Younes was very helpful explaining the car's tech and shared inmy excitment to own a fun, new vehicle. His passion for Jeeps made goign through the car with him fun. More

Second car I bought from Sonny. Purchased a used Chrysler 300C from him two years ago. He was every bit as helpful and accommodating this time as last time. He recognized my personality style and Chrysler 300C from him two years ago. He was every bit as helpful and accommodating this time as last time. He recognized my personality style and didn't try to treat me like some malleable consumer. His respect and appreciation for my values was truly refreshing. He's one-of-a-kind amongst car salespersons for sensing and accommodating the personality of his customer, and then structuring a deal that met my priorities! Sonny's truly a gift and example to the car sales community. I suspect I'll buy more cars from him in the futures. More