Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
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Wanted to "tweak" my previous review and give this dealership a 5 star rating. I inadvertently hit a lesser rating for pricing and in fact, given the Jeep we chose, it was a very good deal! Total this dealership a 5 star rating. I inadvertently hit a lesser rating for pricing and in fact, given the Jeep we chose, it was a very good deal! Totally happy with every aspect of our experience at Safford! :-) More
Overall, I had a really great experience. My neighbor and I both bought vehicles the same night and both of us are really happy with the decision. I worked directly with Ron Green the GM who I cannot speakly I both bought vehicles the same night and both of us are really happy with the decision. I worked directly with Ron Green the GM who I cannot speakly highly enough about. He was very professional and friendly. He asked one of his salespeople to go through the vehicle with me and make sure I had what I needed and Younes was very helpful. Overally, I would buy another vehicle from them in a heartbeat. More
Chris Sheehan and Tom Turner were tremendous to consider options and purchase a vehicle from - very knowledgeable, friendly and straightforward during price negotiations. Carole Hall did an outstanding job options and purchase a vehicle from - very knowledgeable, friendly and straightforward during price negotiations. Carole Hall did an outstanding job on financing and purchase of vehicle warranty options. Initial service from the dealership has been excellent. I would highly recommend that others consider Safford of Springfield if they are interested in purchasing a new vehicle. More
Chris is one of those rare salesmen who is truly sincere. It has been several years since I purchased a new vehicle and this is the first time it was actually a pleasant and professional experience. Chris It has been several years since I purchased a new vehicle and this is the first time it was actually a pleasant and professional experience. Chris listened to my requirements and we quickly settled on the desired vehicle. After we settled on a price the Safford team quickly prepped the vehicle and processed the paperwork respecting my time even though they were busy that day. I also appreciated there large inventory which eliminated any compromise of color or options. Chris is a exceptionally good representative of the Jeep/Chrysler Group products and a valued asset of the Safford dealership. More
My name is Mr. Mcbee and my sales consultant was Mr. Carlos Umanzor, he was very professional when i called inquiring about a 300 chrysler hemi that they had used on there lot. Mr.Umanzer was very knowl Carlos Umanzor, he was very professional when i called inquiring about a 300 chrysler hemi that they had used on there lot. Mr.Umanzer was very knowledgable about the car i was interested in, and i brung my mom because i was excited about trying to get the car so i brung my mom just incase for back-up. My mom asked how i found the car, i said on line.So overall i was greatly appreciative for Mr. Carlos Umanzor for his Professionalizm, Knowledge,Wisdom, and PRICE!! More
It is refreshing to shop for vehicles at a dealership where there is a seemingly honest, friendly approach to customer service. Reyes from Safford Dodge has earned a whole family of future sales. I appre where there is a seemingly honest, friendly approach to customer service. Reyes from Safford Dodge has earned a whole family of future sales. I appreciate his kind attentiveness to my families needs, it really made the buying experience easy and without stress. Thank you More
We had first looked online, and found that Safford Chrysler Jeep Dodge of Springfield had a car we were interested in at a price which worked for us.. We arrived when they opened this morning to che Chrysler Jeep Dodge of Springfield had a car we were interested in at a price which worked for us.. We arrived when they opened this morning to check the car out. Chris Sheehan had greeted us at the door, and was able to locate the car we had described to a manager the night before. He was very professional, pleasant to work with, answered all our questions and some we hadn't thought to ask, and made sure we understood how to use the features which were different from my old Dodge Grand Caravan, which we were replacing. He listened well, was respectful, and was not high pressure. I felt he truly wanted to help us find the car that met our needs best. He showed us how to lower the seats into the floor of the car, a feature my old Caravan did not have. He also showed me how to control the radio from the steering column, and pointed out the other features and benefits which were not on my old caravan.. The first car we drove rode well, and I liked the colors. We considered another model, but I preferred the first one. After we selected the car, Chris explained what the next steps would be, put us in the hands of the finance person for signing paperwork and going over the final price. We paid by check and did not finance the car through the dealer. Then Chris was at the ready when we were ready to take our car off the lot. I can't recall ever before having a better experience in buying a car than we did today. I can highly recommend asking for Chris if you are looking for a car at Safford, and I would return to Safford in a heartbeat for our next car purchase, but hopefully that won't be for a long time. The pricing online includes a variety of rebates and discounts, most of which we qualified for, but one $1000 discount to owners of VWs was a category we did not qualify for. That was an interesting wrinkle in this adventure of finding prices online. The dealership provides lifetime annual car inspections at no charge, and the first oil change is free. We were also able to get a 100% rebateable coverage on tires and wheels for two years, for the cost of the tax on that benefit only. The model we selected was a more basic model, but still had many of the features as standard which used to be in luxury packages on the caravan. The car was cleaned one more time on the interior while we filled out paperwork, and I'll be able to take it back for an exterior cleaning when the weather is better, since we have snow today. After the purchase was finalized, Chris helped us program the bluetooth connection for my phone and my husband's phone to operate through the car's speaker system. He made sure we had no further questions, and gave us his card in case we had questions in a day or two about any of the features. More
I hate buying cars from dealers, but it was a pleasure working with this dealer. From sales to financing to management, the service was good and friendly and there was no pressure to buy. Also, there wa working with this dealer. From sales to financing to management, the service was good and friendly and there was no pressure to buy. Also, there was no attempt to persuade us to look at something that we did not want. More
I had a great experience, mr. Sawyer was able to help me out with what I was looking for as soon as i walked on the lot. Good salesman would definitely come back and recommend it. out with what I was looking for as soon as i walked on the lot. Good salesman would definitely come back and recommend it. More